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Added 12 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
ON · Ontario, Canada
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 12 mins ago
C
Staff Technical Program Manager, Data Center New Product Introduction
Cerebras
Canada
- Full-time
This order of magnitude increase in speed is transforming the user experience of AI applications, unlocking real-time iteration and increasing intelligence via additional agentic…
Added 12 mins ago
LH
Physiotherapist
Lifemark Health Group
Pembroke, ON
- $40 to $55 CAD / hour
- Full-time
Develop personalized, evidence-informed care plans to support individual rehabilitation and wellness goals.
Added 12 mins ago
C
Staff Technical Program Manager, Data Center Data & Tooling
Cerebras
Canada
- Full-time
Cerebras is seeking a Staff Technical Program Manager to lead the data and tooling programs that support data center planning, delivery, and operational handoff. You will turn fragmented…
Added 12 mins ago
NC
Senior Associate Planner
Nelson\Nygaard Consulting Associates
Vancouver, BC
- $95,000 to $140,000 CAD / year
- Full-time
Access Planning and Nelson\Nygaard offer a dynamic and self-directed work environment that is fast-paced, collaborative, and fun. This is your opportunity to work with an innovative group…
Added 12 mins ago
PH
Manager, Business Function Products, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
Reporting to the Director, Business Function Products, the Manager will be responsible for their designated functionality / portfolio and ensuring that requirements for all the province’s…
Added 12 mins ago
UO
Resource Sharing Assistant I
University of Victoria
Victoria, BC
- Full-time
Reporting to the Senior Manager, Access Services and Advanced Fulfillment, this position works within the Stacks Management team to accomplish daily workflows including routine library…
Added 13 mins ago
Coordinator, Content Marketing
Tourism Whistler
Whistler, BC
We love where we live and we bring that energy and passion to everything we do. We are a team of collaborative, mountain-loving individuals and we show up and achieve great things…
Added 27 mins ago
CO
Data Analyst (ID: 56389)
City of Edmonton
Edmonton, AB
- Full-time
Under the direction of the Manager, Fleet and Facility Analytics, this position provides analytical support for the Fleet & Facility Services branch by building data sources, developing…
Added 27 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
AB · Alberta, Canada
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 27 mins ago
SI
Project Manager – Wood Frame Construction
Synectics Inc.
Victoria, BC
- $120,000 to $140,000 CAD / year
- Full-time
Project Manager - Wood Frame Construction to join a growing construction organization specializing in commercial and multi-family wood-frame construction, framing, prefabrication, and…
Added 27 mins ago
FV
Professional Development Assistant (1yr contract)
Fraser Valley Real Estate Board
Surrey, BC
- Full-time
- Temporary
As our Professional Development Assistant, you’ll help real estate professionals access learning that supports their work and professional growth. Reporting to the Manager, Professional…
Added 27 mins ago
TH
Replenishment Analyst
The Home Depot
Canada
- Full-time
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally…
Added 27 mins ago
Audio Artist – EA SPORTS FC
Electronic Arts
Vancouver, BC
…audio-specific project(s) to create/maintain a quality audio experience. You are expected to be experienced with and contribute within all audio design and production phases, with…
Added 27 mins ago
UO
Clinical Research Nurse
University of British Columbia
Vancouver, BC · PHC | St. Paul's Hospital - Burrard Building (SPHBB)
- $6,631.67 to $9,533.25 CAD / month
- Part-time
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and…
Added 27 mins ago
UO
HR & Finance Assistant
University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
Administrative Support | Department of Obstetrics and Gynaecology | Faculty of Medicine
Added 27 mins ago
T
Personal Banking Associate - Robert-Bourassa Branch, Montreal
TD
Montreal, QC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 27 mins ago
T
Customer Experience Associate
TD
Regina, SK
- Part-time
…help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 27 mins ago
T
Manager, Customer Experience
TD
Thunder Bay, ON
- Full-time
Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer…
Added 42 mins ago
SA
Clinical Scholar – Registered Practical Nurse – Collaborative Practice- Temporary Full Time
Sault Area Hospital
Sault Ste. Marie, ON
- Full-time
…Scholars are experienced nurses with frontline clinical skills and competencies who are employed to provide clinical mentorship to nurse mentees (including new nursing graduates,…
Added 42 mins ago
RV
Nurse Coordinator
Renfrew Victoria Hospital
Renfrew, ON
- Contract
We all share the same purpose – to provide the best possible health care experience for our patients and their families.
Added 42 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
BC · British Columbia, Canada
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 42 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
SK · Saskatchewan, Canada
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 42 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NL · Newfoundland and Labrador, Canada
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 42 mins ago
CC
Industrial Automation Specialist
Colas Canada Inc.
Toronto, ON · North York, ON
- Full-time
We are seeking a strategic, practical, and relationship-driven Manager, Learning & Development to lead enterprise learning, leadership development, onboarding, and capability-building…

Manager Labour Relations

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Summary

The incumbent is responsible for preparing and participating in arbitration, mediation, and other proceedings such as those before the CIRB and CHRC involving unionized employees in Canada. The role supports case development, coordinates the interpretation and application of collective agreements, and contributes to the effective representation of the organization during hearings. Additionally, the position supports the corporate labour relations strategy by providing guidance on collective agreements and ensuring compliance with applicable labour laws.

Main Responsibilities

Arbitration Case Preparation and Support

Partner with Operations and Labour Relations teams to compile documentation and formulate arguments for arbitration cases.
Present grievances during arbitration hearings and coordinate with legal counsel as required.
Conduct in-depth research on historical arbitration decisions and legal precedents to strengthen case strategy.
Collect, analyze, and summarize relevant case documents, evidence, and witness statements.
Prepare comprehensive case files, organize exhibits, and manage post-hearing documentation.
Collaborate with business units to develop and refine arguments defending the company's position.
Facilitate pre-arbitration meetings with union representatives to explore resolution opportunities.
Support leaders in implementing arbitration outcomes and provide post-resolution guidance.
Maintain accurate and compliant records of arbitration cases, ensuring legal and organizational standards are met.
Promote cross-functional collaboration and knowledge sharing within Labour Relations teams.
Track arbitration trends and outcomes to inform future case strategies and training needs.

Corporate Labour Relations Strategy and Execution

Support strategic labour relations initiatives by contributing to corporate strategies, arbitration execution, and change management efforts.
Collaborate across departments including HR, leadership, and Learning and Development to align labour relations with business goals and shape risk-reducing training programs.
Monitor and evaluate program effectiveness to ensure labour relations initiatives are impactful and aligned with organizational needs.
Contribute to policy development by integrating insights from arbitration outcomes and legal updates.
Engage in benchmarking and best practice reviews to continuously improve labour relations capabilities.

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (~15%) to various CN properties or hearing locations.

Experience

Labour RelationsOver 5-7 years of progressive experience in Human Resources, with a strong focus on labour relations and collective agreement administration.Demonstrated expertise in preparing and presenting cases for arbitration and mediation, including comprehensive grievance resolution, legal research, and meticulous case documentation.Proven ability to foster and maintain constructive management-union relationships, adeptly navigating complex union environments and dynamics.Hands-on experience in collective bargaining and negotiations, serving effectively as either a spokesperson or strategic support.Candidates with an equivalent combination of education, training, and experience will be considered.

Education/Certification/Designation

Bachelor's Degree in Industrial Relations, Human Resources, Business Administration, or a related field
Master's Degree in Industrial Relations, Human Resources, Business Administration, or a related field*
Certified Human Resource Professional (CPHR)*
Certified Industrial Relations Counsellor (CRIA)*
Candidates with equivalent practical experience, education, or training will be considered.

Any requirement marked with (*) will be considered an asset (not mandatory).

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Influence
Stakeholder management
Build trust
Listening
Interpersonal flexibility

Technical Skills/Knowledge

Fluently bilingual both written and verbal (English, French)
Advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint
Solid understanding of Canadian and U.S. labour laws and regulations.
Skilled in negotiation techniques and jurisprudence research to support informed decision-making.
Demonstrated experience in mediation and alternative dispute resolution (ADR) strategies.
Proven ability to analyze complex information, ask insightful questions, and develop strategic recommendations with a long-term perspective.

Apply About employer

More about this job

Responsibilities

Prepare and present arbitration cases, research legal precedents, manage case documentation, and work with operations, labour relations teams, union representatives, and legal counsel to resolve grievances. Support corporate labour relations strategy through collective agreement guidance, policy development, training initiatives, and analysis of arbitration outcomes and trends.

Requirements

Requires over 5–7 years of progressive human resources experience focused on labour relations and collective agreement administration, including arbitration, mediation, grievance resolution, and collective bargaining. A bachelor's degree in a related field is listed, while a master's degree and CPHR or CRIA certification are assets; candidates with equivalent education, training, or experience may be considered.

Skills

Labour Relations
Arbitration
Mediation
Grievance Resolution
Legal Research
Case Documentation
Collective Bargaining
Negotiation
Stakeholder Management
Relationship Building
Canadian and U.S. Labour Law
Microsoft Office
Strategic Recommendations
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Arbitration
Mediation
Collective Agreements
Grievance Resolution
Collective Bargaining
Negotiation
Canadian Labour Law
U.S. Labour Law
Legal Research
Jurisprudence
Case Documentation
Hearing Preparation
Stakeholder Management
Change Management
Policy Development
Risk-Reducing Training
Microsoft Office Suite
Excel
Word
PowerPoint
CPHR
CRIA
CIRB
CHRC

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