Job Summary
The incumbent is responsible to ensure successful deployment of advanced infrastructure, telecom, Industrial IoT, software development, application, and technology solutions, systems and services. The role ensures that all business requirements are met by team members and projects and contributes to the global evolution of CN's Technology. Clients can be from within Technology or direct lines of business. The incumbent must connect the dots between application, telecom, infrastructure, and business processes. The key is to ensure that the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards as per business requirements. The incumbent works with teams and stakeholders across CN and across the industry. To be successful, the person needs strong influential skills in order to align stakeholders and Integrators with the goals set by CN leadership.
Main Responsibilities
Technical Leadership
- Contribute to solution designs by identifying the existing capabilities and sharing it with Solution / System Designers.
- Provide guidance on required deployment tasks.
- Estimate the overall solution costs (e.g. telecom, SandC, vendor, infrastructure, development, etc.) and share information with the Project Manager and stakeholders.
- Create technical diagrams and find ways to improve them.
- Work with Project Managers during the planning phases and identify skillsets and challenges applicable to deployments.
- Deploy solutions based on the Service Catalog within domain(s) of expertise and feed the Architecture teams when solutions are not available.
Technology Innovation Leadership
- Support and supervise change controls done by less experienced team members.
- Lab-test new configurations and software. Feed manufacturers to fix issues.
- Investigate incidents through root-cause analysis and propose solutions for remediation.
- Lead activities to transfer new solutions to the Operational Support teams (T2C).
- Develop strong partnerships with Solution / System Designers to provide feedback on deployment challenges/gaps.
- Interact with vendors to address present and upcoming requirements.
- Provide technical guidance to Solution and Systems Specialists.
- Drive design decisions that span multiple teams.
- Continuously assess technical issues and report challenges to Sr. Manager.
- Provide expert advice to stakeholders.
Skill Development and Sharing
- Explore advanced technologies with the potential to improve the efficiency, reliability and security of CN's applications, infrastructure, Industrial IoT, or network technologies, and services.
- Maintain up-to-date technical knowledge in domains relevant his/her to responsibilities.
- Define processes and mechanisms to establish structured system deployment and integration.
- Provide learning sessions to team members and drive learning sessions done by others.
- Exchange about new technologies and applications with Solution designers and Architects.
- Collaborate with Expert Solution/System Designers / Integrators to develop new solutions and expose them to stakeholders
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. This role may require occasional business travel in accordance with CN policy for meetings.Requirements
Experience
Information Technology
- Minimum 10-15 years overall work experience
- Minimum 8 years experience in roles involving complex hardware/software systems and advanced telecommunications technologies.
- Minimum 5 years demonstrating technical leadership qualities and/or overseeing deliverables.
- Candidates with an equivalent combination of education, training, and experience will be considered
Education/Certification/Designation
- Bachelor degree in business, computer science, computer engineering, electrical engineering, or equivalent degree and experience
- Candidates with equivalent practical experience, education, or training will be considered
Competencies
- We Care About Each Other
- We Strive for Excellence
- We Succeed Together
- We Lead Responsibly
- Compliance
- Customer service
- AI Literacy and data orientation
- High-Impact Execution
- Process optimization
Technical Skills/Knowledge
- Proven experience delivering complex technology projects involving multiple parties
- Significant expertise in agile project delivery and methodologies
- Ability to clarify requirements and ensure solution meets business needs
- Demonstrated skills in influencing and convincing senior stakeholders
- Strong IT security knowledge and awareness
- Proven technical experience projects exceeding multiple millions
- Significant expertise with multiple technologies related IT applications
- Significant expertise with multiple technologies related to telecommunications networks
- Significant experience in applying a structured approach for exploiting the potential of new technologies
- Expert systems engineering skills and knowledge
- A foundation in software development
- Very strong influencing and presentation skills
- Excellent and proven leadership skills, both technical and people
- Ability to estimate efforts and costs required for delivery
- Team worker, strong communication skills
- Able to drive multiple projects in parallel
- Strong sense or prioritization for meeting deadlines
- Technology and Infrastructure
- Container technologies, virtualization, micro services, and cloud systems
- High availability and disaster recovery technologies
- Electronic control systems and their reliability
- High-availability systems and safety-critical systems
- Security technologies and cybersecurity
- Data center technologies
- IP based telecommunications switches and routers
- Connectivity technologies (wired; wireless; mesh; cellular; satellite; etc.)
- MPLS networking concepts
- Transport technologies (radio, microwave, satellite, etc.)
- Servers, storage, operating systems
- Networking, firewall, and ADC technologies
- Relational Databases and middleware systems
- Other relevant infrastructure, network, systems management, security, or end-user technologies
