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Added 7 mins ago
Relationship Manager, Commercial Financial Services, Agriculture and Agri-Food Sector
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Full-time
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Added 7 mins ago
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Lloydminster, SK · Alexis Whitecourt 232, AB · Pincher Creek, AB · Chestermere, AB · Fort McMurray, AB · Forestburg, AB · Fort Vermilion, AB · Olds, AB · High Level, AB · Picture Butte, AB · Ponoka, AB · Wainwright, AB · Three Hills, AB · Tofield, AB · Magrath, AB · Hinton, AB · Boyle, AB · Medicine Hat, AB · Athabasca, AB · Fairview, AB · Jasper, AB · Rimbey, AB · Lacombe, AB · St. Paul, AB · Sherwood Park, AB · Viking, AB · Sundre, AB · Sylvan Lake, AB · Didsbury, AB · High Prairie, AB · Carstairs, AB · Lac la Biche, AB · Cold Lake, AB · Stettler, AB · Brooks, AB · Drayton Valley, AB · Airdrie, AB · Castor, AB · Stony Plain, AB · Taber, AB · Milk River, AB · Leduc, AB · Barrhead, AB · Fort Macleod, AB · Grimshaw, AB · Killam, AB · Raymond, AB · Spruce Grove, AB · Westlock, AB · Vegreville, AB · Rocky Mountain House, AB · Spirit River, AB · La Crête, AB · Red Deer, AB · Beaumont, AB · Provost, AB · Vermilion, AB · Valleyview, AB · Caroline, AB · Linden, AB · Vulcan, AB · Canmore, AB · Slave Lake, AB · Elk Point, AB · Smoky Lake, AB · Strathmore, AB · Mayerthorpe, AB · Wildwood, AB · Hanna, AB · Foremost, AB · Peace River, AB · Wetaskiwin, AB · Okotoks, AB · Two Hills, AB · Falher, AB · Manning, AB · Nanton, AB · Trochu, AB · Rycroft, AB · Redwater, AB · Fort Saskatchewan, AB · Andrew, AB · Drumheller, AB · Thorsby, AB · Hythe, AB · Consort, AB · Breton, AB · Coronation, AB · Onoway, AB · Cochrane, AB · Bonnyville, AB · Camrose, AB · Innisfail, AB · Crossfield, AB · Edson, AB · Edmonton, AB · Claresholm, AB · Bow Island, AB · Beaverlodge, AB · St. Albert, AB · Grande Prairie, AB · Banff, AB · Oyen, AB · Calgary, AB · Lethbridge, AB · Coaldale, AB · Lamont, AB · Cardston, AB · Granum, AB · AB · Diamond Valley, AB,CA · Whitecourt, AB,CA
Full-time
Participate in the development and execution of business initiatives supporting an elevated client service experience.

Senior Specialist Labour Relations Arbitration-CA

Concord, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: Bachelor's or Associates Degree in Labour, Industrial Relations, or equivalent, or minimum 5 years of experience working in a rail or industrial environment
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Summary

The incumbent is responsible for collaborating with leaders to identify and prepare arguments to defend the company's position on Labour Relations (LR) issues. The role establishes, maintains, and develops a solid working relationship with union representatives, colleagues, and clients to promote a co-operative and effective LR climate.

Main Responsibilities

Support the maintenance of good working relationships with union representatives to promote a co-operative and effective labour relations climate
Attend union and management meetings, record decisions and conduct follow ups to ensure appropriate actions are taken
Input and update grievance records in a grievance management system
Utilize the grievance management system to pull trend reports and analyze data
Identify grievance trends and work with leaders on action plans to reduce grievances
Coach Front Line Supervisors (FLS) and middle Managers on key collective agreement issues, responding to grievances, and other LR concerns
Support FLS on employee issues, including collective agreement interpretation, discipline, attendance management, application of the Canada Labour Code and other employer obligations, such as the duty to accommodate
Assist the LR Manager with preparing for joint conference or labour-management meetings
Hold meetings with union representatives to resolve grievances before proceeding to arbitration
Prepare and present grievances at arbitration

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (10%) within Canada and the United States (U.S.).

Experience

Labour Relations

Minimum 2 years of labour relations experience in a unionized environment, or equivalent
Experience interpreting and applying collective agreements and relevant federal employment legislation
Experience building strong and positive relationships with stakeholders
Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

Bachelor's or Associates Degree in Labour, Industrial Relations, or equivalent, or minimum 5 years of experience working in a rail or industrial environment
Candidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Influence
Stakeholder management
Build trust
Listening
Interpersonal flexibility

Technical Skills/Knowledge

Ability to prepare consolidated material to be presented to a third party
Ability to assess and analyze business issues and make recommendations
Ability to understand and apply key concepts and best practices in LR
Strong computer skills
Excellent organizational and analytical skills
Fluently bilingual, both written and verbal (English, French)

Apply About employer

More about this job

Responsibilities

Build effective working relationships with union representatives and company leaders, manage grievance records and trends, and coach supervisors and managers on collective agreements and labour relations matters. Prepare and present grievances at arbitration, support labour-management meetings, and help develop actions to reduce grievances.

Requirements

Requires at least two years of labour relations experience in a unionized environment or equivalent, experience applying collective agreements and relevant federal employment legislation, and strong stakeholder relationships. Requires a bachelor's or associate degree in labour or industrial relations, or at least five years of experience in a rail or industrial environment; equivalent practical experience may be considered, and fluency in written and spoken English and French is required.

Skills

Labour Relations
Arbitration
Collective Agreement Interpretation
Grievance Management
Stakeholder Management
Relationship Building
Conflict Resolution
Coaching
Data Analysis
Trend Analysis
Business Analysis
Recommendation Development
Meeting Facilitation
Organizational Skills
Analytical Skills
English-French Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Arbitration
Unionized Environment
Collective Agreements
Grievance Management System
Grievance Records
Grievance Trend Reports
Grievance Resolution
Labour-Management Meetings
Union Representatives
Canada Labour Code
Duty to Accommodate
Discipline
Attendance Management
Stakeholder Management
Business Analysis
Data Analysis
Action Plans
English
French
Rail Transportation
Hybrid Work Model

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