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Added 20 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Fort Saskatchewan, AB
…Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing…
Added 20 mins ago
Signature Programs Specialist
Canadian Cancer Society
Calgary, AB
$52,000 to $56,000 CAD / year
Full-time
HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA
Added 20 mins ago
Manager, Gift Processing (1 - Year Contract)
Canadian Cancer Society
Montreal, QC · Quebec, QC
Full-time
Job Title: Manager, Gift Processing (1 - Year Contract)
Added 36 mins ago
Software Development Manager
EBlock Inc.
Canada
$160,000 to $180,000 CAD / year
Full-time
…performance management, career development, and hiring. We care more about what you have actually done as a manager than about how many years you have held the title. Experience leading a…
Added 36 mins ago
Finance Manager- Audit & Special Reports- Full-Time
YMCA of Three Rivers
Cambridge, ON
$110,000 to $120,000 CAD / year
Full-time
Cambridge – Manager of Finance, Audit & Special Reports
Added 36 mins ago
Adult Program Supervisor - Full Time
YMCA of Three Rivers
Cambridge, ON
$50,000 to $55,000 CAD / year
Full-time
12 well-being days for sick time or proactive self-care, which can be used as they are earned. Bereavement days are also available.
Added 50 mins ago
Nurse-Led Outreach Team (NLOT) RN
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager, the Nurse Led Outreach Team (NLOT) Nurse provides clinical consultation, education, and mentorship to interprofessional teams within Long Term Care Homes…
Added 50 mins ago
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 50 mins ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 50 mins ago
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 50 mins ago
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 50 mins ago
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…
Added 50 mins ago
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
Full-time
The Critical Care Unit is an intensivist-lead closed model with a dedicated Respiratory Therapy Team. Reporting to the Clinical Manager, Critical Care Unit, the successful applicant will be…
Added 50 mins ago
Geriatric Emergency Management (GEM) Registered Nurse
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager of Geriatrics, your goal in this position is to be responsible for providing expert clinical assessment and for making recommendations regarding the health…
Added 50 mins ago
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
Full-time
The Brantford General is an acute care hospital
Added 50 mins ago
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 50 mins ago
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the perioperative program and must meet the…
Added 50 mins ago
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 50 mins ago
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
Full-time
The Brantford General is an acute care hospital
Added 50 mins ago
Production Manager
Hartmann Canada Inc
Brantford, ON
$115,000 to $135,000 CAD / year
Full-time
We require a Production Manager for our Brantford, Ontario location. The Production Manager is accountable for the safe, efficient, and compliant operation of the Hartmann Brantford…
Added 50 mins ago
Guest Service Agent
PR Hotels
Kelowna, BC
Up to $23 CAD / hour
Full-time
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and find that working…
Added 50 mins ago
Overnight Food Production Team Leader
Bento Sushi
Richmond Hill, ON
Up to $20 CAD / hour
Full-time
The role of the Food Production Team Leader is to assist the Production Supervisor and Production Manager to ensure the smooth operations of the factory.
Added 50 mins ago
Food Service Area Supervisor
Bento Sushi
Ottawa, ON
Up to $50,000 CAD / year
Full-time
Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese…
Added 50 mins ago
Bilingual Food Service Manager
Bento Sushi
Saint-Bruno-de-Montarville, QC
Up to $50,000 CAD / year
Full-time
BILINGUAL FOOD SERVICE MANAGER / STORE MANAGER
Added 50 mins ago
Regional Manager (Food Service)
Bento Sushi
Ottawa, ON
Up to $60,000 CAD / year
Full-time
The Franchise Regional Manager will oversee the operations of franchise stores within a designated region in Ottawa. This role ensures that franchisees meet Bento's operational standards,…

Senior Specialist Workers Compensation-CA

Montreal, QC, Canada

Pay: Manage a financial portfolio of between $5M and $10M in workers' compensation costs.
Job type: Internship
Apply by: Oct 25, 2026
Experience: Between 3 to 5 years of hands-on experience in disability management, workers' compensation, or insurance claims administration
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Job Summary

The incumbent is responsible for managing the end-to-end lifecycle of employee disability claims, from initial intake through return to work, serving as the primary point of contact for all internal and external stakeholders. The role oversees all Return-to-Work programs at CN, working closely with the Manager, Workers' Compensation to identify and resolve barriers to successful and timely return to work. In addition to claims management, the incumbent is responsible for interpreting, applying, and ensuring compliance with applicable workers' compensation legislation, provincial policies, and internal business procedures, including managing CN's relationship and obligations with the respective provincial Workers' Compensation Boards. The role demands sound judgment, accuracy, and a thorough understanding of disability management principles in the administration of claims and the communication of information across all parties involved.

Main Responsibilities

Workers' Compensation Board (WCB) Claims Management

Review and process all new claims by entering available data into Systems, Applications and Products (SAP) within 24 hours of receiving notification of an injury.

Investigate and validate each new injury claim by gathering supporting documentation and report it to the applicable provincial WCB in accordance with legislative requirements.

Communicate regularly with employees, managers, and other stakeholders to facilitate the claims process, monitor treatment plans, and identify Return-to-Work opportunities.

Review medical documentation throughout the life of each claim to confirm that the diagnosis and treatment continue to relate to the original injury and to assess readiness for return to work.

Liaise with the provincial WCB on Return-to-Work planning, secondary reviews, appeals, and medical arbitration.

Initiate, prepare, and represent CN in secondary reviews, appeals, and medical arbitration proceedings before Provincial Tribunals and Appeal Commissions, ensuring all submissions are filed within legislative deadlines.

Maintain comprehensive claim files for all employees, including claim details, current statuses, action plans, and Return-to-Work progress.

Research and interpret applicable WCB policies, legislation, and business procedures to ensure appropriate benefits are administered and that CN remains in compliance with all statutory obligations.

Manage and resolve long-standing disability claims where an employee is totally and permanently disabled and all reasonable opportunities for accommodation have been exhausted.

Accommodation for Non-Occupational Injuries

Obtain medical restriction profiles for employees from insurers, occupational health services, and treating physicians.

Collaborate with regional stakeholders to identify and coordinate suitable accommodations consistent with documented medical restrictions.

Record and maintain all relevant data in SAP for non-occupational claims.

Develop and coordinate Return-to-Work plans, monitoring employee progress while on accommodated duties and adjusting plans as medical information evolves.

Policy, Legislation and Board Relations

Monitor changes to provincial workers' compensation legislation, policies, and business procedures, and assess their impact on CN's claims management and Return-to-Work practices.

Ensure CN's internal procedures align with current legislative and policy requirements across all applicable provinces.

Act as CN's representative with each respective provincial WCB on matters of policy interpretation, compliance, and employer obligations.

Participate as a member of each respective Regional Employer Group, representing CN's interests and contributing to industry-level policy discussions.

Account Management

Manage a financial portfolio of between $5M and $10M in workers' compensation costs.

Ensure efficient and accurate account management, including the review and validation of all invoices and associated costs.

Identify cost-saving opportunities and contribute to the overall financial performance of the function.

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role requires minimal travel (10%) to cooperate in return-to-work planning meetings and injury investigations. The role requires being available on-call 24/7 to respond to critical incidences. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management.

Experience

Disability Management

Between 3 to 5 years of hands-on experience in disability management, workers' compensation, or insurance claims administration
Previous experience in workplace accommodation, return-to-work planning, and claim resolution
Experience interpreting and applying workers' compensation legislation, policies, and business procedures
Experience working with a federally regulated employer*
Employment at a provincial workers' compensation board*
Candidates with an equivalent combination of education, training, and experience will be considered

Any requirement marked with (*) will be considered an asset (not mandatory).

Education/Certification/Designation

Bachelor's Degree in a related Healthcare Field, Social Science, Business, or Human Resources
National Institute of Disability Management and Research (NIDMAR) Certification*
Candidates with equivalent practical experience, education or training will be considered

Any requirement marked with (*) will be considered an asset (not mandatory).

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Financial acumen
Stakeholder management
Negotiation
Depth of analysis
Build trust

Technical Skills/Knowledge

Proficiency in Microsoft Office
Knowledge of disability management tools
General knowledge of the railway industry
General knowledge of Federally regulated employers
Strong knowledge of applicable provincial Workers Compensation legislations, policies and business procedures
Knowledge of Canadian and Provincial Human Rights laws
Knowledge of ergonomic principles*

Any requirement marked with (*) will be considered an asset (not mandatory).

Apply About employer

More about this job

Responsibilities

Manage workers' compensation and non-occupational disability claims from intake through resolution, including investigations, medical documentation review, accommodations, and return-to-work planning. Ensure compliance with applicable legislation and policies, represent CN in dealings and proceedings with provincial workers' compensation boards, and manage a $5M–$10M claims-cost portfolio.

Requirements

Requires 3–5 years of hands-on experience in disability management, workers' compensation, or insurance claims administration, including accommodation, return-to-work planning, claim resolution, and applying relevant legislation and policies. A bachelor's degree in a related healthcare, social science, business, or human resources field is listed; NIDMAR certification and experience with federally regulated employers or a provincial workers' compensation board are assets.

Skills

Disability Management
Return-to-Work Planning
Workplace Accommodation
Claims Investigation
Legislative Compliance
Policy Interpretation
Stakeholder Management
Negotiation
Financial Portfolio Management
Medical Documentation Review
Appeals and Arbitration
SAP
Microsoft Office
Human Rights Law
Ergonomic Principles

Visa sponsorship

Not detected in the job text

Keywords

Workers' Compensation
Disability Management
Return-to-Work
Workplace Accommodation
Claims Administration
Workers' Compensation Boards
Provincial Legislation
Policy Compliance
SAP
Microsoft Office
Medical Documentation
Claims Investigation
Appeals
Medical Arbitration
Provincial Tribunals
Human Rights Law
Ergonomic Principles
NIDMAR Certification
Financial Portfolio Management
Rail Transportation
Federally Regulated Employers
Stakeholder Management
Negotiation

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