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Added 15 mins ago
ST
Structures Design Integrator (Senior Level)
SEGULA Technologies
Montreal, QC
- Full-time
Job Title: Senior Structures Design Integration Engineer
Added 1 hour ago
Quality Assurance - Quality Assurance Manager
Recruitment Team
Canada
You will work closely with senior management, the License Holder and teams across the business and wider Group, providing expert guidance on quality systems, GMP and GDP compliance.
Added 2 hours ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
As a Deals, Real Assets Senior Associate – Data Engineering & Digital Solutions, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your…
Added 2 hours ago
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Director of Project Services
PTAG
Calgary, AB
- Contract
Enhance document control systems, reporting frameworks, and data governance.
Added 5 hours ago
M&
Senior Controls Engineer
Mitchell & Associates
Brampton, ON
- Full-time
…engineered, value-added Lightweight Structures and Propulsion Systems. We employ approximately 16,000 skilled and currently operate in 57 locations in Canada, the United States, Mexico,…
Added 5 hours ago
CI
Satellite Engineering Student
Calian in Space & Technology
Montreal, QC
- Internship
Added 12 hours ago
CG
Senior V&V Test Engineer - Autonomous Vehicles
CS GROUP
Montreal, QC
- Full-time
We are looking for a Senior V&V Test Engineer to support the validation of autonomous vehicle systems and vehicle-level interfaces.
Added 14 hours ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
As a Deals, Real Assets Senior Associate – Data Engineering & Digital Solutions, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your…
Added 17 hours ago
BC
Controller
BELFOR CANADA INC.
London, ON
- $110,000 to $130,000 CAD / year
- Full-time
…Canadian accounting standards, tax regulations, and internal control requirements. This role oversees the accounting team, manages the monthly and annual close processes, prepares financial…
Added 19 hours ago
FA
Maintenance Control Supervisor
Flair Airlines Ltd.
Toronto, ON
- Full-time
Support the Senior Manager, Maintenance Operations, during the Maintenance Control Manager’s absence, maintaining continuity of MCC operations and supporting operational decision-making.
Added 20 hours ago
K
Enterprise Architect, AI Engineering – Security & Compliance
KPMG
Toronto, ON · ON
- Full-time
Lead security architecture and production-readiness reviews, identifying required controls, risks and remediation activities, and coordinating the approvals required to move solutions into…
Added 20 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
…we’re committed to creating an environment where you can grow, lead, and make a global…
Added 20 hours ago
MC
Senior Fiber Optic Technician
Meta Communications LLC
Field, BC
- Full-time
Clear advancement paths from technician to senior engineer to project manager. We promote from within and provide mentorship programs to help you achieve your career goals.
Added 20 hours ago
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Director of Public Works ($115K-$130K/ yr + $26K NRD + Relocation Assistance)
Scout Talent
BC · British Columbia, Canada
- $115,000 to $130,000 CAD / year
- Full-time
Lead essential public works operations and strengthen the services that keep the growing community of Taloyoak moving
Added 22 hours ago
ST
Intermediate Electrical Engineer
Saltworks Technologies
Richmond, BC
- $80,000 to $100,000 CAD / year
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 22 hours ago
ST
Director of Public Works ($115K-$130K/ yr + $26K NRD + Relocation Assistance)
Scout Talent
NU · Nunavut, Canada
- $115,000 to $130,000 CAD / year
- Full-time
Lead essential public works operations and strengthen the services that keep the growing community of Taloyoak moving
Added 22 hours ago
AI
Senior BAS Technician - Projects
Ainsworth Inc
Ottawa, ON
- Full-time
Strong understanding of HVAC systems and control strategies (AHUs, VAVs, chillers, boilers, etc.)
Added 23 hours ago
E
Intermediate/Senior Instrumentation & Controls Engineer
Engcomp
Saskatoon, SK
- Full-time
Design and Development: Lead the design and development of instrumentation and control systems, components, and products from concept through to production. Utilize industry-standard…
Added 1 day ago
P
Senior Software Engineer- Wireless (Contract)
Photon-IV
Canada
- Full-time
The Senior Software Engineer- Wireless is a contract hybrid role based in Canada, with a mix of on-site collaboration and work-from-home flexibility. This role is responsible for leading…
Added 1 day ago
A
Senior Electrical Engineer
AtkinsRéalis
Toronto, ON
- Full-time
Develop and review electrical infrastructure and auxiliary systems, including underground cable routing, conduits, cable trays, duct banks, switchgear, control/relay and telecommunications…
Added 1 day ago
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Estimating Manager
Hays
Ottawa, ON
- $100,000 to $120,000 CAD / year
- Full-time
Reporting to senior operations leadership, the successful candidate will oversee estimating for base builds, upgrades, custom changes, take-offs, tenders, and purchasing activities while…
Added 1 day ago
ST
EWIS Integrator (Senior Level)
SEGULA Technologies
Montreal, QC
- Full-time
Position Overview: We are seeking a Senior EWIS Integration Engineer to provide high-level technical leadership for complex aircraft development programs and sustaining initiatives. In this…
Added 1 day ago
T
Senior Group Manager, Finance
TD
Toronto, ON
- Full-time
Lead control enhancements, remediation initiatives, and continuous improvement activities as required.
Added 1 day ago
TL
Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
- Full-time
…monthly performance of assigned Cost divisions to supervisors and senior management, providing guidance to Divisional Leaders to assist with cost control decisions. Initiate and assist with…
Added 1 day ago
S
Transversal Finance Lead
Sanofi
Toronto, ON
- Full-time
The Transversal Finance Lead – Canada is a newly created, future-ready finance leadership position that consolidates and elevates the finance function across Sanofi Canada. This position is…

Supervisor Crew Management Center-CA

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Experience: 2 years of work experience in Crew Management Centre*
Posting language: English
Posted: Sep 30, 2026

Original job description

Job Summary

The incumbent is responsible for overseeing Crew Dispatchers in the Crew Management Centre and leading the unionized employees within the confines of the collective agreement. The incumbent will act as a first point of contact for the Transportation function as it relates to crew utilization and first point of escalation for issues regarding crewing and people management.

Main Responsibilities

Management and Planning of Train Crews

Ensure crews are called timely, accurately and lead the exceptions
Ensure all crewing operations are within the regulations and guidelines of the Railway Association of Canada and Federal Railway Act
Responsible for crew scheduling, record keeping and changing of card applications
Ensure weekly maintenance of manpower requirements (correlates to guarantees and costs)
Report crewing concerns across territory to various groups and departments (i.e. Rail Traffic Control, Transportation, Engineering, etc.)
Plan with Divisional Officers and Chief Dispatchers to ensure train crews are utilized effectively to keep Terminal and Operation fluid
Identify issues and false information to Senior Managers for investigation purposes
Prepare incident reports involving crew information to Transportation

General Leadership and Supervision of Unionized Workforce

Communicate company goals and policies to create clear understanding of direction and expectations
Conduct investigations per collective agreement and issue discipline in collaboration with function's leadership team
Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching
Control and uphold the attendance management process and escalate when required
Responsible for the administration of time off and leave of absence requests
Respond to Step II grievances escalated by designated Union representatives in conjunction with the Assistant Manager Crew Management Centre

Performance Management, Training and Onboarding

Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
Conduct onboarding conversations to ensure employees are embracing proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently with a focus on cost savings
Identify and coach performance deficiencies, and act to build required behaviour
Coach and mentor employees on proper procedural practices, information gathering, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations
Create job aids to assist employees in understanding local procedures or the implementation of new systems
Monitor unproductive costs

Working Conditions

The role has works in an office setting with irregular hours, which includes working on weekends and holidays.

Experience

Supervisory Work

Supervisory experience of unionized employees*
2 years of work experience in Crew Management Centre*
Candidates with an equivalent combination of education, training, and experience will be considered

Any requirement marked with (*) will be considered an asset (not mandatory).

Education/Certification/Designation

High School Diploma
Candidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Vision and strategic thinking
Impactful and inclusive leadership
Performance and value delivery
Empowerment and talent development
Strategic communication and influence
Managerial courage and decisiveness
Conflict management
Stakeholder management
Financial acumen
High-Impact Execution
Planning

Technical Skills/Knowledge

Strong Microsoft and computer skills; especially Excel, Word, SRS, CATS, TOPC, PAP, RTBI, SharePoint
Comprehensive knowledge of collective agreement as it relates to rest and calling, with the ability to interpret and administer

Apply About employer

More about this job

Responsibilities

Oversee crew dispatching, scheduling, and utilization while ensuring compliance with railway regulations and collective agreements. Lead and develop unionized employees through performance management, coaching, investigations, attendance administration, and grievance responses.

Requirements

A high school diploma or equivalent practical experience, education, or training is required. Two years of supervisory experience with unionized employees and two years of Crew Management Centre experience are listed as assets, along with strong computer skills and knowledge of collective agreement provisions for rest and calling.

Skills

Crew Management
Crew Scheduling
Railway Regulations
Unionized Workforce Supervision
Employee Relations
Performance Management
Training and Onboarding
Conflict Management
Incident Reporting
Attendance Management
Operational Planning
Stakeholder Management
Microsoft Excel
Microsoft Word
Coaching and Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Crew Management Centre
Crew Dispatchers
Crew Utilization
Crew Scheduling
Railway Association of Canada
Federal Railway Act
Collective Agreement
Unionized Workforce
Crew Calling
Manpower Requirements
Train Crews
Rail Traffic Control
Transportation Operations
Incident Reports
Investigations
Discipline
Attendance Management
Grievance Management
Performance Management
Employee Onboarding
Coaching
Microsoft Excel
Microsoft Word
SRS
CATS
TOPC
PAP
RTBI
SharePoint

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