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Added 14 mins ago
Senior Trade Compliance Specialist
CCM Hockey
Montreal, QC
…player to fulfill their passion while enjoying their game. Our team's vision is to be the leading brand on and off the ice, by delivering innovative products and outstanding experience to…
Added 14 mins ago
Back of House - Supervisor
Northland Properties
Calgary, AB
Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
Added 14 mins ago
FOH Management - Assistant Manager
Northland Properties
Sherwood Park, AB
…driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused…
Added 14 mins ago
A&
Key Lead - CF Masonville Place, Abercrombie & Fitch
Abercrombie & Fitch Co.
London, ON
- Part-time
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and…
Added 44 mins ago
K
Assistant Store Manager - West Edmonton Mall
Knix
AB · Edmonton, AB
- $55,000 to $60,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 44 mins ago
Director, Client Lifecycle Management and AML Compliance
GardaWorld
Toronto, ON
Lead, develop, and mentor the Client Lifecycle team.
Added 59 mins ago
BP
Front of House Supervisor - Boston Pizza Seton
Boston Pizza
Calgary, AB
- Full-time
Lead pre-shifts and support team performance on the floor
Added 1 hour ago
Back of House - Chef de Partie
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Sherwood Park, AB
We believe in leaders who care and inspire others to achieve greatness. We help them grow and lead an energetic culinary team.
Added 1 hour ago
BOH Management - Sous Chef
Northland Properties
Edmonton, AB
…driven, and caring individuals to become a part of our Leadership Team. With the opportunity to help lead the culinary operations in the restaurant, including developing leaders and team…
Added 1 hour ago
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Deli Assistant Department Manager Part Time Day Greenlight Requisition
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Vancouver, BC
- Part-time
Lead, mentor and empower team members to improve efficiency, engagement, and retention
Added 1 hour ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 1 hour ago
Associate, Direct Activation
WPP Media
Toronto, ON
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Added 1 hour ago
Associate, Direct Activation
WPP Media
Toronto, ON
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Added 2 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
Through the application of appropriate management techniques, the Project Manager will lead and manage the efforts of the Project Team to achieve the project's objectives and meet project…
Added 3 hours ago
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Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
We're looking for Agricultural Equipment Technicians who lead by example, support a strong team environment, and deliver service excellence that reflects our promise of reliable,…
Added 3 hours ago
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Account Manager, Fulfillment and Logistics
AMZ Prep®
Mississauga, ON
- Full-time
…at the center of that growth, and we are building a Customer Operations team to own those relationships day to…
Added 4 hours ago
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Grocery Department Manager Full Time Night
Loblaw Companies Limited
Warman, SK
- Full-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
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Loblaw Companies Limited
Warman, SK
- Part-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
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Apparel Department Manager Part Time Day
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Warman, SK
- Part-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
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Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
Map every decision-maker, from the owner and asset manager to facilities, operations, procurement and risk.
Added 4 hours ago
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VP, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Industry Insight: Gather first-hand intelligence on what is happening across target industries and client operations, and tailor each conversation to it rather than relying on a canned pitch
Added 4 hours ago
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Director, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Industry Insight: Gather first-hand intelligence on what is happening across target industries and client operations, and tailor each conversation to it rather than relying on a canned…
Added 4 hours ago
R
VP, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Industry Insight: Gather first-hand intelligence on what is happening across target industries and client operations, and tailor each conversation to it rather than relying on a canned…
Added 4 hours ago
Associate, Direct Activation
WPP Media
Toronto, ON
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Added 5 hours ago
R
Director, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Industry Insight: Gather first-hand intelligence on what is happening across target industries and client operations, and tailor each conversation to it rather than relying on a canned pitch

Closed listing

Supervisor Crew Management Center-CA

AB, Canada
Edmonton, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 30, 2026
Experience: 2 years of work experience in Crew Management Centre*
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Summary

The incumbent is responsible for overseeing Crew Dispatchers in the Crew Management Centre and leading the unionized employees within the confines of the collective agreement. The incumbent will act as a first point of contact for the Transportation function as it relates to crew utilization and first point of escalation for issues regarding crewing and people management.

Main Responsibilities

Management and Planning of Train Crews

Ensure crews are called timely, accurately and lead the exceptions
Ensure all crewing operations are within the regulations and guidelines of the Railway Association of Canada and Federal Railway Act
Responsible for crew scheduling, record keeping and changing of card applications
Ensure weekly maintenance of manpower requirements (correlates to guarantees and costs)
Report crewing concerns across territory to various groups and departments (i.e. Rail Traffic Control, Transportation, Engineering, etc.)
Plan with Divisional Officers and Chief Dispatchers to ensure train crews are utilized effectively to keep Terminal and Operation fluid
Identify issues and false information to Senior Managers for investigation purposes
Prepare incident reports involving crew information to Transportation

General Leadership and Supervision of Unionized Workforce

Communicate company goals and policies to create clear understanding of direction and expectations
Conduct investigations per collective agreement and issue discipline in collaboration with function's leadership team
Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching
Control and uphold the attendance management process and escalate when required
Responsible for the administration of time off and leave of absence requests
Respond to Step II grievances escalated by designated Union representatives in conjunction with the Assistant Manager Crew Management Centre

Performance Management, Training and Onboarding

Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
Conduct onboarding conversations to ensure employees are embracing proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently with a focus on cost savings
Identify and coach performance deficiencies, and act to build required behaviour
Coach and mentor employees on proper procedural practices, information gathering, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations
Create job aids to assist employees in understanding local procedures or the implementation of new systems
Monitor unproductive costs

Working Conditions

The role has works in an office setting with irregular hours, which includes working on weekends and holidays.

Experience

Supervisory Work

Supervisory experience of unionized employees*
2 years of work experience in Crew Management Centre*
Candidates with an equivalent combination of education, training, and experience will be considered

Any requirement marked with (*) will be considered an asset (not mandatory).

Education/Certification/Designation

High School Diploma
Candidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Vision and strategic thinking
Impactful and inclusive leadership
Performance and value delivery
Empowerment and talent development
Strategic communication and influence
Managerial courage and decisiveness
Conflict management
Stakeholder management
Financial acumen
High-Impact Execution
Planning

Technical Skills/Knowledge

Strong Microsoft and computer skills; especially Excel, Word, SRS, CATS, TOPC, PAP, RTBI, SharePoint
Comprehensive knowledge of collective agreement as it relates to rest and calling, with the ability to interpret and administer

About employer

More about this job

Responsibilities

Oversee crew dispatching, scheduling, and utilization while ensuring compliance with railway regulations and collective agreements. Lead and develop unionized employees through performance management, coaching, investigations, attendance administration, and grievance responses.

Requirements

A high school diploma or equivalent practical experience, education, or training is required. Two years of supervisory experience with unionized employees and two years of Crew Management Centre experience are listed as assets, along with strong computer skills and knowledge of collective agreement provisions for rest and calling.

Skills

Crew Management
Crew Scheduling
Railway Regulations
Unionized Workforce Supervision
Employee Relations
Performance Management
Training and Onboarding
Conflict Management
Incident Reporting
Attendance Management
Operational Planning
Stakeholder Management
Microsoft Excel
Microsoft Word
Coaching and Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Crew Management Centre
Crew Dispatchers
Crew Utilization
Crew Scheduling
Railway Association of Canada
Federal Railway Act
Collective Agreement
Unionized Workforce
Crew Calling
Manpower Requirements
Train Crews
Rail Traffic Control
Transportation Operations
Incident Reports
Investigations
Discipline
Attendance Management
Grievance Management
Performance Management
Employee Onboarding
Coaching
Microsoft Excel
Microsoft Word
SRS
CATS
TOPC
PAP
RTBI
SharePoint

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