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Added 15 mins ago
MS
Client Success Manager, Associate
Morgan Stanley
Calgary, AB
- Full-time
Lead client meetings at a frequency tailored to their specific needs, ensuring consistent communication, alignment on communication, and proactive support.
Added 15 mins ago
R
Senior Account Executive
RevStar
Remote, Canada
- Full-time
- Remote
…close cutting-edge cloud and AI solutions without the burden of technical scoping? As an AI-first, full-service innovation shop and AWS, OpenAI, Anthropic and Databricks partner, RevStar…
Added 15 mins ago
Technology Manager, Flotation Brownfield Optimization
Metso
Montreal, QC
…for an experienced flotation professional who combines deep technical expertise with a passion for solving customer challenges and creating measurable business…
Added 16 mins ago
TP
Maintenance Coordinator
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
- Full-time
Lead the planning and coordination of annual maintenance shutdown activities across departments.
Added 31 mins ago
S
Structural Engineer
SYSTRA
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
Added 31 mins ago
TS
Head of Software Engineering (Doha - Fintech)
Talent Seed
Toronto, ON · Greater Toronto Area, Canada
- Full-time
15+ years of experience building technical software products, with at least 5 of those years as a manager of an engineering team of 10+.
Added 46 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Strong technical, problem determination and resolution skills.
Added 46 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 46 mins ago
L
Brand Specialist- Collaborations
lululemon
Vancouver, BC
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 46 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
A
Lead Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Undertake design work from concept through to detailed design ensuring technical excellence, maintaining outstanding levels of client service at all times
Added 1 hour ago
MS
Client Success Manager, Associate
Morgan Stanley
Calgary, AB
- Full-time
Lead client meetings at a frequency tailored to their specific needs, ensuring consistent communication, alignment on communication, and proactive support.
Added 1 hour ago
CL
Quality Engineer (Build Operations)
Critical Loop
Torrance, ON
- Full-time
ASQ-CQA-RAB certified lead auditor or training with direct hands-on experience
Added 1 hour ago
BM
Revenue Manager - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…conjunction with the Senior Director of Revenue Strategy will lead Sell Strategy meetings with Sales, Marketing, and business unit leaders to review sales, marketing, and product…
Added 1 hour ago
CL
Lead Quality Engineer (Build Operations)
Critical Loop
Torrance, ON
- Full-time
We are seeking a passionate Lead Quality Engineer committed to turning engineering designs into reliable, high-quality products. This role focuses on developing and implementing rigorous…
Added 1 hour ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Evaluation (CORE). CORD provides researchers with expert support, technical resources, and methodological tools to facilitate data operations across the full study lifecycle. Reporting to…
Added 1 hour ago
TA
Engineer, Manufacturing
TI Automotive
Toronto, ON · Etobicoke, ON
- Full-time
…workflows, layouts, and schedules to maximize efficiency, minimize lead times, and meet production targets. Identify and implement process improvements, lean manufacturing techniques, and…
Added 2 hours ago
W
Senior Buyer
Worley
Calgary, AB
- Full-time
…projects and corporate initiatives. You will apply advanced technical expertise, commercial judgment, and market knowledge to develop sourcing strategies, negotiate commercial agreements,…
Added 2 hours ago
UO
Intermediate Specialist, Academic Administration
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…implementation of new initiatives. Serves as back up for the Lead Officer, Academic Administration, Residency Program in Public Health, and Preventative Medicine…
Added 2 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

Closed listing

Supervisor Crew Management Center-CA

AB, Canada
Edmonton, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 30, 2026
Experience: 2 years of work experience in Crew Management Centre*
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Summary

The incumbent is responsible for overseeing Crew Dispatchers in the Crew Management Centre and leading the unionized employees within the confines of the collective agreement. The incumbent will act as a first point of contact for the Transportation function as it relates to crew utilization and first point of escalation for issues regarding crewing and people management.

Main Responsibilities

Management and Planning of Train Crews

Ensure crews are called timely, accurately and lead the exceptions
Ensure all crewing operations are within the regulations and guidelines of the Railway Association of Canada and Federal Railway Act
Responsible for crew scheduling, record keeping and changing of card applications
Ensure weekly maintenance of manpower requirements (correlates to guarantees and costs)
Report crewing concerns across territory to various groups and departments (i.e. Rail Traffic Control, Transportation, Engineering, etc.)
Plan with Divisional Officers and Chief Dispatchers to ensure train crews are utilized effectively to keep Terminal and Operation fluid
Identify issues and false information to Senior Managers for investigation purposes
Prepare incident reports involving crew information to Transportation

General Leadership and Supervision of Unionized Workforce

Communicate company goals and policies to create clear understanding of direction and expectations
Conduct investigations per collective agreement and issue discipline in collaboration with function's leadership team
Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching
Control and uphold the attendance management process and escalate when required
Responsible for the administration of time off and leave of absence requests
Respond to Step II grievances escalated by designated Union representatives in conjunction with the Assistant Manager Crew Management Centre

Performance Management, Training and Onboarding

Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
Conduct onboarding conversations to ensure employees are embracing proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently with a focus on cost savings
Identify and coach performance deficiencies, and act to build required behaviour
Coach and mentor employees on proper procedural practices, information gathering, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations
Create job aids to assist employees in understanding local procedures or the implementation of new systems
Monitor unproductive costs

Working Conditions

The role has works in an office setting with irregular hours, which includes working on weekends and holidays.

Experience

Supervisory Work

Supervisory experience of unionized employees*
2 years of work experience in Crew Management Centre*
Candidates with an equivalent combination of education, training, and experience will be considered

Any requirement marked with (*) will be considered an asset (not mandatory).

Education/Certification/Designation

High School Diploma
Candidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other
We Strive for Excellence
We Succeed Together
We Lead Responsibly
Vision and strategic thinking
Impactful and inclusive leadership
Performance and value delivery
Empowerment and talent development
Strategic communication and influence
Managerial courage and decisiveness
Conflict management
Stakeholder management
Financial acumen
High-Impact Execution
Planning

Technical Skills/Knowledge

Strong Microsoft and computer skills; especially Excel, Word, SRS, CATS, TOPC, PAP, RTBI, SharePoint
Comprehensive knowledge of collective agreement as it relates to rest and calling, with the ability to interpret and administer

About employer

More about this job

Responsibilities

Oversee crew dispatching, scheduling, and utilization while ensuring compliance with railway regulations and collective agreements. Lead and develop unionized employees through performance management, coaching, investigations, attendance administration, and grievance responses.

Requirements

A high school diploma or equivalent practical experience, education, or training is required. Two years of supervisory experience with unionized employees and two years of Crew Management Centre experience are listed as assets, along with strong computer skills and knowledge of collective agreement provisions for rest and calling.

Skills

Crew Management
Crew Scheduling
Railway Regulations
Unionized Workforce Supervision
Employee Relations
Performance Management
Training and Onboarding
Conflict Management
Incident Reporting
Attendance Management
Operational Planning
Stakeholder Management
Microsoft Excel
Microsoft Word
Coaching and Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Crew Management Centre
Crew Dispatchers
Crew Utilization
Crew Scheduling
Railway Association of Canada
Federal Railway Act
Collective Agreement
Unionized Workforce
Crew Calling
Manpower Requirements
Train Crews
Rail Traffic Control
Transportation Operations
Incident Reports
Investigations
Discipline
Attendance Management
Grievance Management
Performance Management
Employee Onboarding
Coaching
Microsoft Excel
Microsoft Word
SRS
CATS
TOPC
PAP
RTBI
SharePoint

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