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Added 3 mins ago
SG
People & Culture Coordinator
SJ Group
Toronto, ON
- Full-time
SJ Group is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future.
Added 3 mins ago
TS
Bilingual (French) Sales Coordinator
TalentSphere Staffing Solutions
Whitchurch-Stouffville, ON
- Full-time
We are looking for an experienced, well-organized and self-motivated Sales Coordinator who can provide the necessary support to the sales team.
Added 18 mins ago
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Quality Assurance Specialist
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- Contract
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Added 18 mins ago
BH
Department Head – Mathematics (1.0 FTE) - New Secondary School, Brantford
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Brantford, ON
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…departments to meet the program needs of students in a Catholic environment, facilitate communications between school administration and department members, facilitate appropriate delivery…
Added 18 mins ago
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Added 18 mins ago
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Souris, MB
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Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 48 mins ago
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Home Care Attendant
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Souris, MB
- Full-time
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 48 mins ago
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Added 48 mins ago
Patient Navigator (Nurse IV)
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MB · To Be Determined, MB
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Added 48 mins ago
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Winnipeg Regional Health Authority
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Added 48 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Souris, MB
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 48 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Deloraine, MB
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 48 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Souris, MB
Reports any changes in the client status or home environment to the Supervisor and/or Case Coordinator as per PPG-00738, Observation Reporting- Home Care Program and PPG-02154, Observation…
Added 1 hour ago
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Health Care Food Service Supervisor
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Vancouver, BC
- $34.81 CAD / hour
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…Results”, the position promotes a safe and respectful working environment for patients, residents, families, visitors and staff. Reporting to the Manager/Coordinator, Food Services, the…
Added 1 hour ago
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Patient Care Coordinator, Heartwood Centre for Women, BC Mental Health & Substance Use Services – Vancouver, BC
Sanya’k̓ula
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A safe, friendly and respectful work environment
Added 1 hour ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
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Work Experience: Minimum of two years of clinical research experience in an academic environment and/or a clinical research organization is required. Experience working with underserved…
Added 1 hour ago
PH
Supervisor, Relational Security
Provincial Health Services Authority
Vancouver, BC
- Part-time
Reporting to the Coordinator, Relational Security, IPS Operations, the Supervisor, Relational Security is responsible for leading assigned staff on shift and communicating with the Team…
Added 2 hours ago
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Christmas Kettle Assistant
The Salvation Army in Canada
Perth, ON
- Part-time
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Added 2 hours ago
L
Executive Assistant II
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Vancouver, BC
- Full-time
…includes creating an equitable, inclusive and growth-focused environment for our…
Added 2 hours ago
Customer Sales and Service Representative (C.S.S.R.)
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Whitby, ON
You will cultivate a member-centered environment through exceptional customer service.
Added 2 hours ago
GN
Full-time Lead Associate
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Whitby, ON
- Full-time
Reporting to the Marketing Manager and Kiosk Coordinator, the Lead Kiosk Associate will be responsible for ensuring the smooth operations of Thermea Spa Village Whitby’s temporary kiosks…

CNIB

Coordinator, Procurement and Telecom Support

Toronto, ON, Canada

$42,192 to $52,740 CAD / year · Full-time

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Job details

Pay: $42,192 to $52,740 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Experience: 2–4 years of experience in procurement, telecommunications administration, vendor management, accounts payable support, or a related role.
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Title: Coordinator, Procurement & Telecom Support

Reports To: Supervisor, Procurement & Travel Operations

I. Scope and summary of primary responsibilities

The Coordinator, Procurement & Telecom Support supports the Procurement team by coordinating telecommunications services, managing vendor relationships, supporting invoice administration, and assisting with procurement operations. This role serves as the primary point of contact for telecom-related services, including mobile devices, wireless plans, and vendor management, while providing flexible support across procurement activities as operational needs require.

The incumbent is responsible for maintaining accurate telecom records, monitoring service usage and billing, supporting service requests including the wiping and assignment of mobile phones, and assisting with issue resolution. The role also contributes to process improvement initiatives, documentation management, and administrative support to ensure efficient procurement and payment operations across the organization.

II. Essential functions

Manage organizational mobile devices, wireless plans, and telecom services.
Coordinate device activations, wiping, upgrades, transfers, suspensions, and cancellations with telecom vendors.
Oversee organizational mobile devices throughout their lifecycle, including deployment, assignment, inventory management, and the maintenance of accurate records for devices, wireless plans, phone numbers, and user assignment.
Monitor telecom usage and identify opportunities for cost savings and service optimization.
Act as the primary liaison with telecom providers including Bell, Rogers, TELUS, and other service vendors.
Assist employees with telecom-related inquiries, service requests, and issue resolution.
Review Property and Telecom invoices for accuracy and identify billing discrepancies.
Coordinate with vendors and internal stakeholders to investigate and resolve billing issues.
Support invoice processing activities and ensure supporting documentation is maintained.
Monitor recurring telecom charges and assist with budget tracking and reporting.
Maintain vendor records and support vendor communications as required.
Support the administration and tracking of procurement-related requests through TOPdesk and other internal systems.
Provide timely updates and follow-up on procurement service requests and inquiries.
Assist with purchasing, vendor onboarding, contract administration, and procurement documentation as assigned.
Support the Payment and Purchasing Coordinator with day-to-day operational activities and workload management.
Maintain organized procurement records and documentation in accordance with organizational standards.
Document, maintain, and update procurement and telecom procedures, workflows, and protocols.
Identify opportunities to improve operational efficiency and service delivery.
Recommend practical solutions to streamline processes and enhance user experience.
Support continuous improvement initiatives and contribute to best practice development.
Assist in the development of reports, tracking tools, and operational metrics.

III. Qualifications

Knowledge and Skill Requirements

Strong organizational, administrative, and customer service skills.
Excellent verbal, written, and interpersonal communication skills.
Experience managing telecommunications services, mobile devices, and vendor relationships.
Ability to analyze invoices, identify discrepancies, and coordinate issue resolution.
Strong attention to detail and commitment to maintaining accurate records.
Experience using service management or ticketing systems such as TOPdesk.
Proficiency with Microsoft Office Suite, particularly Excel.
Ability to document processes and recommend operational improvements.
Strong problem-solving skills and ability to work independently and collaboratively.

Experience and Education

Post-secondary education in Business Administration, Procurement, Telecommunications, Finance, or a related field, or equivalent experience.
2–4 years of experience in procurement, telecommunications administration, vendor management, accounts payable support, or a related role.
Experience working with telecom vendors and managing wireless services considered an asset.
Experience in a not-for-profit environment considered an asset.

Work environment

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodation at any stage of the hiring process

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More about this job

Responsibilities

Manage organizational mobile devices, wireless plans, telecom vendors, service requests, and related records, while monitoring usage and resolving billing issues. Support procurement operations through invoice administration, purchasing and vendor documentation, request tracking, reporting, and process improvement.

Requirements

Requires post-secondary education in business administration, procurement, telecommunications, finance, or a related field, or equivalent experience, and 2–4 years of relevant experience. Candidates should have strong organizational, communication, customer service, analytical, and problem-solving skills, with experience in telecom services, vendor management, invoice review, ticketing systems, and Microsoft Office, particularly Excel.

Skills

Mobile Device Management
Vendor Relationship Management
Invoice Review
Billing Discrepancy Resolution
Procurement Support
Customer Service
Recordkeeping
Service Request Management
TOPdesk
Microsoft Excel
Process Documentation
Process Improvement
Budget Tracking
Problem-Solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Procurement
Telecommunications
Mobile Devices
Wireless Plans
Telecom Vendors
Vendor Management
Invoice Administration
Invoice Processing
Billing Discrepancies
Accounts Payable
Purchasing
Vendor Onboarding
Contract Administration
TOPdesk
Microsoft Office
Microsoft Excel
Service Requests
Device Lifecycle Management
Inventory Management
Budget Tracking
Operational Reporting
Process Documentation
Process Improvement
Not-for-Profit

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