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Added 7 mins ago
Directeur(trice) associé(e), Apprentissage et Développement / Associate Director, Learning & Development
MSD
Kirkland, QC
Full-time
Added 19 mins ago
Communications analyst - intermediate
Alberta Utilities Commission
Calgary, AB
Contract
Reporting to the executive director of external affairs and communications, the communications analyst – intermediate provides strategic communications support across a broad range of…
Added 22 mins ago
Primary Health Care Manager Northeast 2
HealthCareersInSask.ca
La Ronge, SK
Full-time
…to achieve our province’s healthcare goals. Reporting to the Director of Primary Health Care, the Manager is responsible for creating operational lines of sight that connect to the goals…
Added 22 mins ago
Senior Manager, Change Management
Scotiabank
Toronto, ON
The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting…
Added 22 mins ago
Director, Corporate Development
Manulife
Toronto, ON
Full-time
Added 22 mins ago
Director, Internal Controls over Financial Reporting (ICOFR)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines in a dynamic environment
Added 22 mins ago
Director, Public Relations and Corporate Communications, Americas
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
Full-time
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing.…
Added 35 mins ago
Senior Sales Director - SURE
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Full-time
The Senior Sales Director will grow net new business and a strategic new enterprise account pipeline. Requires understanding of market and competition to develop appropriate sales…
Added 36 mins ago
Senior Human Resources Generalist
Haivision
Montreal, QC
Contract
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Added 36 mins ago
Associate, Fundraising Granting
The Princess Margaret Cancer Foundation
Toronto, ON
$70,000 to $80,000 CAD / year
Full-time
The Associate, Fundraising Granting reports directly to the Director, Granting and plays a critical role in supporting a portfolio of donor-funded projects and initiatives. Using strong…
Added 36 mins ago
Donor Record Coordinator - Foundation - Regular Full-time 2026-18823 (2026-18823)
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Full-time
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Added 36 mins ago
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Added 36 mins ago
Major Incident Manager
Worley
Toronto, ON
Full-time
…all operational regions on a 24/7/365 basis. Reporting to the Director of Service Management, this role serves as the ultimate authority for commanding high-impact P1/P2 outages and service…
Added 36 mins ago
Major Incident Manager
Worley
Calgary, AB
Full-time
…all operational regions on a 24/7/365 basis. Reporting to the Director of Service Management, this role serves as the ultimate authority for commanding high-impact P1/P2 outages and service…
Added 37 mins ago
Junior Associate Director, Business Data Office, Client Onboarding Solutions
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Halifax, NS
Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 37 mins ago
Senior Director, Patent Analysis & Reverse Engineering
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Ottawa, ON
Full-time
We are seeking a highly motivated individual to join our expanding team as a Senior Director in our Patent Analysis and Reverse Engineering division. This role combines strategic leadership…
Added 37 mins ago
Director, Site Reliability Engineering
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Remote, Canada
$243,800 USD / year
Full-time · Remote
…one place. Our culture of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and…
Added 37 mins ago
Event Director (Contract), XGL Calgary
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…Snowboard, the Community Advisory, and the X Games Operations Director, the Event Director takes full operational and financial responsibility for planning, executing, and reporting on X…
Added 51 mins ago
Chargé de projet
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Full-time
To meet the needs of its clients in the IT sector, FOP CONSULTANTS is seeking IT Project Management Consultants who are motivated to contribute to the successful delivery of various…
Added 51 mins ago
Manager, Corporate Services
Cassels Brock & Blackwell LLP
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Full-time
…Calgary and Vancouver offices and will report to the Senior Director of Paralegals and Law…
Added 51 mins ago
Legal Manager - Litigation
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Toronto, ON
$200,149 to $270,790 CAD / year
Full-time
As Legal Manager – Litigation, reporting to the Senior Director, Legal Affairs, you will provide strategic legal leadership to support Pomerleau's operations and major construction and…
Added 51 mins ago
IT Auditor
JSG (Johnson Service Group, Inc.)
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Contract
The role will work closely with the Director, Lead Auditor, IT, and business stakeholders while maintaining Internal Audit’s independence and avoiding management or project delivery…
Added 52 mins ago
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Provide project management support for projects relating to new Presales programs, demo tools and improvement processes. (e.g. develop playbooks, process documentation, new product subject…
Added 52 mins ago
Manager, Organizational Change Management
University of Alberta
Edmonton, AB
Full-time
Reporting to the Director, Enterprise Change Management, the Manager, Organizational Change Management is a strategic leader responsible for orchestrating the delivery of professional,…
Added 52 mins ago
Associate Digital Marketing Manager (18-Month Contract)
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Toronto, ON
Contract
Reporting to the Director, Digital & Design, this full-time contract role will focus on supporting the day-to-day management of our digital platforms - including website updates, landing…

CNIB

Manager, Guide Dog Training

Carleton Place, ON, Canada

Pay: $85,556 to $106,945 CAD / year
Job type: Full-time
Apply by: Mar 21, 2027
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Title: Manager, Guide Dog Training

Reports To: Director, Guide Dog Training & Apprenticeships

I. Scope and Summary of Primary Responsibilities

Reporting to the Director, Guide Dog Training & Apprenticeships, the Manager Guide Dog Training Team, supervises and oversees a team of Guide Dog training professionals in order to provides expertise in assessment, training, and matching, as well as providing oversight to CNIB Guide Dogs After Care services. This position will ensure individuals who are seeking a guide dog from our organization receive high quality, comprehensive service through each stage of the process while adhering to international standards within financial and resource constraints.

II. Essential Functions

The position entails, but is not limited to the following general responsibilities:

Implements a comprehensive guide dog training program for individuals applying to become guide dog Handlers

Supports the maintenance of client and canine files in accordance with CNIB and International Guide Dog Federation standards.

Provides advice into the strategic planning processes of CNIB Guide Dogs strategy, taking multiple variables into account for the program decision making process.

Fulfills responsibilities of a Guide Dog Mobility Instructor and/or Guide Dog Trainer in support of program as required.

Allocates dogs coming in for training within their team of Guide Dog training professionals.

Works effectively with other CNIB staff to support the organizations' overarching goals.

Works effectively with the Director, Guide Dog Training & Apprenticeships to review client applications, assess eligibility, assign certified staff, monitor progress and wait times, provide insight to matching dogs, oversee training of Handlers and determining when graduation status is achieved.

Utilizes supportive management techniques, provides supervision to direct reports including interviewing and selection of new Guide Dog Mobility Instructors and Guide Dog Trainers, the completion of performance evaluations, approving requests for leaves of absence, approving all expenditures and providing discipline if required.

Provides direction and support to the work of the technical team to implement new and continuously improving services within CNIB Guide Dogs' service strategies, processes, and practices.

Coordinates work schedules for their team of Guide Dog training professionals.

Supports the Director, Guide Dog Training & Apprenticeships to provide leadership in planning, development and implementation of programs that result in continuous service quality improvement.

Makes recommendations regarding new program initiatives and ideas to meet consumer needs and improve service delivery.

Ensures that all staff comply with essential file documentation in accordance with CNIB and IGDF standards.

Liaises and builds relationships with various internal and external stakeholders to support and implement program goals.

Manages multiple relationships through diplomacy, information sharing, value-added expertise, and facilitation.

Ensures that any program initiatives that could positively or negatively impact our role within the guide dog community are brought to the attention of the Director, Guide Dog Training & Apprenticeships.

Ability to provide strategic solutions to routine as well as complicated problems utilizing excellent analytical, creativity, and problem-solving skills.

Provide deliverables in timely manner as appropriate for program initiatives.

This position works under the general guidance of National/ Divisional guidelines and standards, and has autonomy on daily operational activities.

Consults with supervisor on issues that are deemed to require upper-level approval.

Consults with team on decisions required for special projects, service development and quality outcomes.

Facilitates and enhances team efforts on a professional level and share specialized knowledge, sources, experience, concepts, and skills

Provides leadership, coaching and management support and advice to reporting staff and key external stakeholders

III. Qualifications

Knowledge and Skill Requirements

Expert level comprehension of standards and competencies required for certification of Guide Dog Trainers, and Guide Dog Mobility Instructors

Excellent relationship building skills; ability to teach adult learners effectively.

Well-developed interpersonal and communication skills

Excellent written communication and oral presentation skills

Ability to write efficiently and accurately, and effectively for needs of the program.

Knowledge of client management systems and change management techniques.

Ability to collect, synthesize and analyze a broad array of variables to implement programs and processes that optimize outcomes.

Demonstrated decision making skills; self directed.

Excellent analytical, problem definition and problem-solving skills

Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis.

Professional attitude, results oriented, strategic, and flexible.

Demonstrate passion for maintaining the highest professional standards and best practices in own work and for encouraging others to constantly strive for professional excellence.

Experience and Education

Minimum three plus years direct work experience as Certified Guide Dog Mobility Instructor role with experience in mentoring of technical guide dog staff.

Discipline training and/or experience specific to CNIB services.

A combination of education and experience that align with position requirements.

Proficient in MS Office suite software applications

Knowledge of client management systems and adaptive technology an asset

Knowledge and experience in working in not for profit, in the field of vision loss desired.

Work Environment

Willingness to work flexible hours.

Occasional travel may be required.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process

Apply About employer

More about this job

Responsibilities

The Manager of Guide Dog Training supervises a team of professionals to ensure high-quality assessment, training, and matching services for guide dog handlers. They also oversee after-care services and contribute to the strategic development of the organization's guide dog programs.

Requirements

Candidates must have at least three years of experience as a Certified Guide Dog Mobility Instructor, including experience in mentoring technical staff. Strong leadership, communication, and analytical skills are required to manage team performance and program standards.

Skills

Guide dog training
Staff supervision
Strategic planning
Relationship building
Client assessment
Performance evaluation
Change management
Analytical skills
Problem solving
Time management
Communication skills
Mentoring
Project management
Leadership
Technical training

Visa sponsorship

Not detected in the job text

Keywords

Guide Dog Mobility Instructor
Guide Dog Trainer
CNIB
IGDF
Staff Supervision
Strategic Planning
Client Management Systems
Change Management
Performance Management
Non-profit
Vision Loss
Adaptive Technology
MS Office
Mentoring
Program Development
Service Delivery
Stakeholder Management
Quality Improvement
Training Program

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