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CNN

Software Developer II (Technical Writing)

Ottawa, ON, Canada
Kanata, ON, Canada

Pay: Pay Range: $94,200.00 - $150,700.00 salary per year.
Job type: Full-time
Apply by: Nov 4, 2026
Experience: You have 3+ years of software engineering experience, focusing on scalable systems.
Posting language: English
Posted: Sep 19, 2026

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Applications open in a new tab.

Original job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.

To see what it’s like to work at CNN, follow @WBDLife on Instagram and X!

Your New Role

Are you a software engineer who loves to make life easier for others? Do you have a knack for turning complex technical jargon into clear, accessible information? If so, we have the ideal role for you.

We're looking for a Software Engineer II with a passion for technical writing to join our team. This is not just any role - you'll help shape the way we create and manage technical documentation across the entire CNN digital spectrum.

In this position, you'll collaborate with a diverse set of teams - front-end, back-end, mobile, design systems, and more - to enhance onboarding experiences for engineers, designers, program managers, and even our end users.

Whether it's simplifying the onboarding process for a new engineer, helping designers navigate our systems, or improving how consumers interact withthe internal operations associated with CNN.com, your work will have a meaningful, direct impact.

Because our teams are spread out across different organizations and groups, we're looking for someone who's a self-starter and can take initiative. You'll report directly to the Principal Manager of Program and Delivery for CNN, playing a key role in shaping how we communicate and document our technical processes moving forward.

What You'll Do

Build Out Technical Documentation:

Help define and implement the technical documentation strategy for CNN Digital.
Create and maintain clear, user-friendly documentation that sets the standard for our organization.

Collaborate Across Diverse Teams:

Work closely with full-stack teams to gather information and document processes.
Partner with designers, program managers, and other stakeholders to capture the context and decisions worth documenting.

Enhance Onboarding and User Experiences:

Develop resources that make onboarding smoother for engineers, designers, program managers, and end users.
Simplify complex technical processes for internal tools, editorial workflows, and consumer-facing platforms like CNN.com.

Be a Self-Starter and Connector:

Proactively engage with teams across different orgs and groups to collect the information you need.
Become a trusted resource for technical documentation, bridging gaps and fostering collaboration across teams.

Contribute Technically:

Apply your proficiency in JavaScript, Java, and Python to contribute to software development when needed.
Read and interpret other programming languages to effectively document and understand various projects/workstreams.

Who You Are

An Experienced Engineer and Writer:

You have 3+ years of software engineering experience, focusing on scalable systems.
You have hands-on experience with technical writing, especially documenting software and system architectures.systems and their architecture
You're proficient in JavaScript, Java, and Python, and you're comfortable diving into other languages as needed.
Familiarity with documentation tools like Markdown, Confluence, or GitHub Wiki is a plus.

A Great Communicator:

You excel at explaining complex technical concepts in a way that's easy for anyone to understand, in writing and in person.

A Self-Motivated Collaborator:

You can navigate a dispersed, multi-locale team environment with minimal oversight.
You enjoy bringing people together and making connections across different groups.

Detail-Oriented and Organized:

You have a keen eye for detail, both in code and in writing.
Managing multiple projects and prioritizing tasks comes naturally to you.

Educational Background:

Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

Why Join Us

Get in Early: You'll help establish how technical documentation works at CNN, with support from senior engineering leadership.
Make a Real Impact: Your work will simplify processes and enhance experiences for colleagues and users alike.
Collaborative Environment: Work with a variety of teams and departments, expanding your network and knowledge.
Growth Opportunities: A newly created role with room to broaden your skills and take on more over time.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $94,200.00 - $150,700.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.This position is open for an existing position vacancy.

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More about this job

Responsibilities

Develop and maintain CNN Digital’s technical documentation strategy, creating clear documentation for software systems, architectures, internal tools, editorial workflows, and consumer-facing platforms. Collaborate across engineering, design, and program teams to improve onboarding and user experiences, while contributing to software development when needed.

Requirements

Candidates should have at least three years of software engineering experience, hands-on technical writing experience, and proficiency in JavaScript, Java, and Python. A bachelor’s degree in computer science, software engineering, or a related field - or equivalent practical experience - is required, along with strong communication, collaboration, organization, and attention-to-detail skills.

Skills

Technical Writing
Software Engineering
JavaScript
Java
Python
Technical Documentation
Cross-Functional Collaboration
Communication
Onboarding
Process Documentation
Project Prioritization
Attention to Detail
Markdown
Confluence
GitHub Wiki

Benefits

Health Insurance
Employee Wellness Program
Life Insurance
Disability Insurance
Retirement Savings Plan
Paid Holidays
Sick Time
Vacation
Annual Bonuses
Short- and Long-Term Incentives
Program-Specific Awards

Visa sponsorship

Not detected in the job text

Keywords

CNN Digital
Technical Writing
Technical Documentation
Software Engineering
Scalable Systems
System Architecture
JavaScript
Java
Python
Markdown
Confluence
GitHub Wiki
Full-Stack Teams
Onboarding
Internal Tools
Editorial Workflows
Consumer-Facing Platforms
CNN.com
Documentation Strategy
Cross-Functional Collaboration
Program Management
Design Systems
Software Development
Process Documentation

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