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Added 32 mins ago
SE
Quality Control Inspector/Tester
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Two-Year Associate Degree in IET, Electrical Engineering Technology, GET, or related field is required.
Added 1 hour ago
DashMart Team Member - Edmonton
DoorDash Canada
AB
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
Added 1 hour ago
RN
Workplace System Administrator
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON
- Full-time
Work primarily on site and travel within Canada and the United States up to four times per year; provide occasional after-hours support for maintenance, projects, and IT emergencies, and…
Added 2 hours ago
Workplace System Administrator
Riverside Natural Foods Ltd.
Toronto, ON
Work primarily on site and travel within Canada and the United States up to four times per year; provide occasional after-hours support for maintenance, projects, and IT emergencies, and…
Added 2 hours ago
HE
Food & Beverage Supervisor
Hotel Equities Group, LLC
Guelph, ON
- Full-time
Minimum of 1 year of experience in a supervisory role within banquets, restaurants, or the broader hospitality industry.
Added 3 hours ago
VC
Dermatologist, Alta Vista Animal Hospital
VCA Canada
Ottawa, ON
- Full-time
…Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named…
Added 5 hours ago
TH
Contractor Sales Part Time - WOODSTOCK
The Home Depot
Woodstock, ON
- Part-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 9 hours ago
EI
Accountant (ECH-ON)
Echelon Insurance
Mississauga, ON
- Contract
Year End Audit: Prepare working papers for auditor's review, discuss any variances, and provide explanations in addition to assisting the Accounting Manager on year-end audit functions.
Added 9 hours ago
CC
Accountant (ECH-ON)
CAA Club Group
Mississauga, ON
- Contract
Year End Audit: Prepare working papers for auditor's review, discuss any variances, and provide explanations in addition to assisting the Accounting Manager on year-end audit functions.
Added 11 hours ago
TS
Union Store Associate
The Salvation Army in Canada
Regina, SK
- Part-time
…Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support…
Added 11 hours ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Regina, SK · Saskatoon, SK
- Part-time
…Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support…
Added 16 hours ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
…Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support…
Added 16 hours ago
SD
Bilingual Supervisor, Patient Care (Oncology)
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…load, escalations where needed, coaching, and mentoring of any direct reports with regards to customer service, reimbursement, training/services coordination, etc., and managing the…
Added 16 hours ago
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Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Added 17 hours ago
FD
Warehouse Associate - Day Shift - Guelph, ON - Full Time, Permanent
Fraser Direct
Guelph, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Warehouse Associate, Full-Time, Permanent, Day Shift
Added 18 hours ago
LC
Supervisor, Production
Loblaw Companies Limited
Calgary, AB
- Full-time
…service, specific expertise, and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty, and convenience services to…
Added 18 hours ago
NF
Associate Manager
No Frills
NL · Newfoundland and Labrador, Canada
- Full-time
…visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide…
Added 18 hours ago
NF
Associate Part Time Day
No Frills
Brockville, ON
- Part-time
…visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide…
Added 18 hours ago
NF
Associate Part Time Day
No Frills
Sturgeon Falls, ON
- Part-time
…visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide…
Added 18 hours ago
NF
Associate Part Time Day
No Frills
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
…visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide…
Added 18 hours ago
NF
Associate Part Time Day
No Frills
Fredericton, NB
- Part-time
…visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide…
Added 19 hours ago
Global Service Lines (GIFT) - Associate Director
EY
Toronto, ON
As an Associate Director within Global Service Line FP&A, you will be a critical finance adviser to Service Line CFOs and senior leaders across Assurance, Consulting, Strategy and…
Added 20 hours ago
NF
Associate Manager- FT
No Frills
Dartmouth, NS
- Full-time
The basic function of the Associate Manager position is to directly manage the productivity of all store staff on behalf of the owner/manager to ensure the store is effectively merchandised…
Added 20 hours ago
NF
Associate Manager
No Frills
Grande Prairie, AB
- Full-time
The basic function of the Associate Manager position is to directly manage the productivity of all store staff on behalf of the owner/manager to ensure the store is effectively merchandised…
Added 20 hours ago
SD
Nurse Case Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Ensure thorough documentation in patient file to ensure continuity of care is maintained and that any changes in patient care are clearly identified and transitioned accordingly.

Closed listing

CNX

Associate Site Director (Onsite)

Chatham-Kent, ON, Canada
CAN Chatham, Canada

The base salary range for this position is $97,900.00- $120,000.00, plus incentives that align with individual and company performance. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The base salary range for this position is $97,900.00- $120,000.00, plus incentives that align with individual and company performance.
Job type: Full-time
Closing date: Sep 28, 2026
Education: High school diploma
Posting language: English
Posted: Sep 14, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Title:

Associate Site Director (Onsite)

Job Description

Join a world-class team in CAN Chatham, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As a global technology and services leader, we power the world's best brands, today and for the future. Leveraging unique data insights, profound industry expertise, and cutting-edge technology solutions, we serve as a strategic transformation partner. Our aim is to empower organizations globally, streamlining their operations, interactions, and transactions. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then an Associate Site Director position at Concentrix is the right place for you!

As an Associate Site Director, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Associate Site Director, you’ll:

The Associate Site Director will oversee the Customer Care operations at our Chatham, Ontario location.
Will be fully responsible in overseeing the operating, including managing a group of leaders who own driving exceptional customer experiences for the clients we support.
Act as a talent magnet to attract, retain and develop a high-performance team that is focused on continuous learning and improvement.
Analyzes operations and efficiency of the operations team and implements changes to ensure best class service.
Monitors and executes staffing, budget, training and general HR practices for all site personnel using functional support. Has hiring, development and performance management responsibility for direct reports.
Direct and manage all site activities and performance strategies, collaborates with Workforce Management, Training, Quality, Human Resources, etc.
This role needs a strong team player who understands how to work effectively in a large, fast paced, evolving organization; establish and maintain effective working relationships across the organization; mentor teams and ensure success by driving operational excellence daily.
Can demonstrate abilities to be a great site leader - overseeing multiple programs, 250+ FTE
Strong relationship developer with clients - clients are Auto & Tech so those industries would be a plus
Demonstrate capabilities to work across different departments - Ops, Training, Quality, TA, Facilities, etc
MUST be onsite in Chatham location every day, not a hybrid position
Deliver expert customer experiences…with a smile

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Associate Site Director role include:

18 Years of age or older with a completed High School Diploma or GED required
Oversee and running a site of approx. 250 staff members
Responsible for client interaction for multiple clients, Key Process Indicator (KPI) attainment and complete financial accountability
Experience in managing multiple lines of business types
High customer satisfaction and achievement of Service Level Agreements
Promote employee satisfaction and low attrition
Maintain a positive working environment and promote company culture initiatives
Monitors and ensures existence of supportive working environment(s) to promote high job satisfaction and morale
Manage operating budget for sites to meet profitability margins
Ensures operations delivery of client requirements as per contractual agreement, for example Customer Satisfaction (CSAT) where applicable, service levels and other program KPI
Monitors center performance to ensure quality and service goals are met
Establishes, builds and monitors ongoing client relations ensuring effective and positive customer interaction and satisfaction
Willingness to work a flexible schedule

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary range for this position is $97,900.00- $120,000.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.
Paid training and lucrative employee referral program.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 9/27/2026.

Location:

CAN Chatham

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement:

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI):

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

About employer

More about this job

Responsibilities

The Associate Site Director oversees customer care operations at the Chatham location, managing a team of leaders to drive exceptional service and performance. They are responsible for operational efficiency, budget management, and maintaining strong client relationships while fostering a high-performance culture.

Requirements

Candidates must have a high school diploma or GED and experience managing large teams of approximately 250 staff members. The role requires proven expertise in KPI attainment, financial accountability, and the ability to work onsite daily in Chatham, Ontario.

Skills

Operations management
Team leadership
Budget management
Performance management
Strategic planning
Customer experience
Staffing
KPI attainment
Mentoring
Operational excellence
Data analysis
Conflict resolution
Process improvement
Communication
Change management

Benefits

Medical insurance
Dental insurance
Vision insurance
Employee assistance program
Paid time off
Paid holidays
Paid training
Employee referral program
DailyPay enrollment

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Operations
Leadership
KPI
Budgeting
Client Relations
Staffing
Performance Management
Human Resources
Workforce Management
Training
Quality Assurance
Customer Satisfaction
Service Level Agreements
FTE
Management
Strategy
Mentorship
Operational Excellence
Talent Development
Retention
Continuous Improvement
Financial Accountability
Customer Experience
Onsite
Chatham
Concentrix
Fortune 500
Diversity and Inclusion
Professional Development

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