Gas Bar and Convenience Store Manager

Homestead Co-op is hiring a Full Time Gas Bar and Convenience Store Manager at our Austin and MacGregor Gas Bar location.

Who we are:

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canada, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.homesteadco-op.crs

Description:

Operating in a diverse and competitive retail environment, the Gas Bar and Convenience Store Manager is responsible for the leadership and management of Homestead Co-op's Gas Bar, Convenience Store, and Car Wash operations across the MacGregor and Austin locations. This position provides strategic and operational leadership across two community-focused locations while ensuring a consistent customer experience, operational excellence, safety compliance, and profitable growth.

Reporting to the Gas Bar Division Manager, this position is a member of the Leadership Team and is responsible for providing strategic and operational leadership to Team Members while ensuring operational standards, safety requirements, and business processes are followed in alignment with the organization's strategy, objectives, and vision.

What you’ll do:

Departmental Leadership:

This position leads Gas Bar and Convenience Store Team Members across the MacGregor and Austin locations in the areas of:

• Talent Acquisition – Full-cycle talent acquisition in cooperation with Human Resources.
• Performance Management – Provision of feedback, performance reviews and difficult conversations.
• Team Member Training and Development – Identifying and enabling opportunities for staff learning and development.
• Team Member Relations – Fostering a positive, inclusive, and engaged workplace culture that supports teamwork, accountability, and continuous improvement.
• Scheduling - Developing team member schedules that ensure appropriate coverage while maintaining labour efficiencies.
• Health and Safety – Encouraging a culture of safety in the workplace.

Member Relations

• Build strong relationships with customers and deliver exceptional service experiences.
• Resolve customer concerns and identify opportunities to improve service levels and overall customer satisfaction.
• Champion programs and initiatives that enhance customer engagement and strengthen community relationships.

Operations

• Provide leadership and operational oversight for both the MacGregor and Austin locations, ensuring consistent execution of operational standards, customer service expectations, merchandising programs, and safety requirements.
• Oversee the day-to-day operations of the Gas Bar, Convenience Store and Car Wash.
• Ensure compliance with operational standards, policies, procedures, legislation, and safety requirements.
• Manage fuel pricing, inventory levels, merchandising programs, and operational processes to maximize efficiency and profitability.
• Maintain clean, safe, and well-maintained facilities, including fuel pumps, store areas, parking lots, and equipment.
• Monitor and coordinate inventory replenishment and product deliveries.
• Ensure all administrative functions, including claims, invoices, inventory counts, ordering activities, receiving documentation, reporting requirements, and departmental records, are completed accurately and within established timelines.
• Assist with minor fuel pump repairs and oversee maintenance requirements for equipment and facilities.
• Ensure preventative maintenance schedules are established and followed for all equipment, fixed assets, fuel systems, rolling stock, and Car Wash equipment, and provide recommendations for major repairs or capital replacement requirements.
• Ensure the Car Wash is operating safely and efficiently, including monitoring equipment performance, coordinating maintenance requirements, and maintaining a positive customer experience.

Budgeting and Finance

• Prepare, administer, and achieve budgeted goals related to sales, margins, expenses, inventory, and profitability.
• Review financial performance and prepare monthly reporting and operational analyses.
• Identify opportunities to improve sales growth, operational efficiency, and overall profitability.
• Work collaboratively with the Gas Bar Division Manager to implement business improvement initiatives.

Marketing and Merchandising

• Ensure adherence to all brand, merchandising, image, and promotional standards.
• Monitor local market activity and competitor trends to support pricing and merchandising strategies.
• Manage merchandise procurement, inventory control, product assortment, and receiving procedures.
• Support marketing initiatives that drive traffic, sales growth, Car Wash utilization, and customer loyalty to enhance business growth and maximize available margins.

Safety and Compliance

• Promote a strong safety culture and ensure compliance with all health and safety regulations, company policies, and loss prevention practices.
• Ensure team members receive appropriate training and maintain required certifications.
• Support asset protection initiatives and maintain accurate operational controls and documentation.

Who you are:

You are a customer-focused leader who enjoys building strong teams, driving operational excellence, and delivering results in a fast-paced retail environment.

This is an exciting opportunity for a customer-focused leader to drive operational excellence, support team development, and contribute to the continued success of Homestead Co-op's Energy Division while leading two community-focused Gas Bar and Convenience Store locations and a Car Wash operation.

Qualifications

• Grade 12 diploma or equivalent is required.
• Post-secondary education in business, retail management, commerce, or a related field is considered an asset.
• Equivalent combination of education and experience may be considered.
• 5 or more years of relevant retail, fuel, convenience store, or related operational experience.
• Minimum 2 years of leadership or management experience.

• Experience leading, coaching, training, and developing team members.

• Experience in merchandising, inventory management, cash handling, budgeting, and customer service.

• Strong leadership, communication, coaching, conflict resolution, and organizational skills with the ability to manage competing priorities in a fast-paced environment.

• Ability to interpret financial reports and manage budgets, sales, margins, expenses, and inventory.

• Demonstrated commitment to customer service excellence and team development.

• Basic to intermediate computer skills, including Microsoft Office and retail management systems.

• Experience managing departmental sales, margins, labour, inventory, merchandising, and operating expenses.

• Strong alignment with Homestead Co-op's values of Integrity, Excellence, and Responsibility.

Requirements

• Legally entitled to work in Canada.
• Valid Class 5 Driver's Licence valid in the province of Manitoba.
• Driver’s abstract satisfactory to Homestead Co-op.
• Ability to work a flexible schedule including days, evenings, and weekends.

• Ability and willingness to regularly travel between the MacGregor and Austin locations and to travel for training, meetings or operational support as required.

• Ability to provide a criminal record check satisfactory to the employer.
• Willingness to obtain and maintain certifications required for the position, including Propane Safety Certification.

• Ability to lift 50 lbs. (23kg) and perform physical duties including standing, walking, bending, reaching, and handling product throughout the workday.

Core Competencies

• Builds Effective Teams - building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Develops Talent – developing people to meet both their career goals and the organization’s goals
• Customer Focus – Building customer relationships and delivering customer-centric solutions.
• Manages Complexity - making sense of complex, high quantity and sometimes contradictory info to effectively solve problems.

If you are passionate about customer service, team leadership, and operational excellence, we encourage you to apply and join the Homestead Co-op team.

Homestead offers competitive salaries, a comprehensive benefit package and an employer matched pension plan. We encourage our Team to take advantage of learning opportunities to grow and develop and we foster a culture of living up to our values of Integrity, Responsibility, and Excellence.

We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via retailtalentacquisition@fcl.crs. All information received will be kept confidential.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Homestead Consumers Co‐op Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.