Team Leader

Lake Country Co-op invites applications for the position of full-time Team Leader in partnership with the Cumberland House Cree Nation. This position is on-site at the Par-A-Mart C-Store/Gas Bar location in Nipawin, Saskatchewan.

If you are committed to delivering exceptional customer service, have a proven track record in sales, and excel both independently and in leading a motivated team, Lake Country Co-op and Par-A-Mart want to hear from you! This position will supervise team members, maintain accurate inventory levels, and champion Asset Protection and Safety Management systems.

Who We Are: Lake Country Co-op does business differently. As a co-operative, we are built on a foundation of honesty, innovation, responsibility, and respect - values that shape how we work, how we serve, and how we grow. We believe in working together to deliver exceptional experiences for our members and guests, strengthen the success of our communities through innovation and partnerships, and reinvest in sustainable growth that benefits everyone. To learn more about who we are and how you can help bring the Lake Country Co-op brand to life, visit us at www.lakecountryco-op.crs.

What You Will Do:
• Demonstrate the behaviors and actions to support Lake Country Co-operative’s and Cumberland House Cree Nations’ vision, mission, and safety principles to make a difference in the community, with a strong customer-focused approach.
• Provide and exceptional customer experience at all touch points through various communication channels.
• Build, motivate, and lead a high-performance team that delivers on budgeted targets by maximizing operational efficiency, providing quality service, and delivering an exceptional customer experience.
• Provide superior leadership to team members through coaching, mentoring, and performance management systems.
• Ensure team members are displaying, stocking, and rotating merchandise as per company policy with a focus on maintaining brand standards.
• Ensure inventories are protected and responsibly managed to maintain high levels of accuracy and minimal loss.
• Maintain a clean, orderly, and welcoming environment throughout all store operations.
• Oversee the completion of daily reports, reconciliations, and purchases.
• Adhere to all policies and government regulations in relation to the sale of age restricted items, such as lottery and tobacco products.
• Champion the Asset Protection and Safety Management systems, policies, and procedures.
• Perform minor repairs to assets as required.
• Perform all other duties as required.

Who You’ll Work With: Reporting to the Director, Food, and in partnership with Cumberland House Cree Nation expectations, you will be a key participant in initiating, developing, and executing plans and policies to ensure continued growth in sales, service, and customer satisfaction. You will help lead a fun and enthusiastic team to cultivate a culture of collaboration.

Who You Are: 
You are looking for a career opportunity in Retail Store Operations and Customer Service and meet the following:
• Grade 12 diploma or equivalent; 5+ years experience in retail convenience store operations, with 2+ years in a leadership role. 
• Knowledge of fuel products, pumps, and compliance requirements in a full-service environment.
• Experience with retail sales strategies, inventory management, and merchandising. 
• Excellent communication and interpersonal skills, with the ability to influence, collaborate, and lead teams. 
• Strong organizational and time management skills, with the ability to prioritize and multitask in a fast-paced environment.
• Proficient in basic math and comfortable using point-of-sale (POS) systems and store management software. 
• Available to work a flexible schedule; some evenings and weekends are required.
• Carry a valid driver’s license (class 5 minimum).
• Fulfill physical job requirements, including standing for entire shift and lifting 25-50 lbs. 

What We Offer:
• Competitive salaries and a comprehensive benefits package, including flex days, a flexible spending account, and an employer-matched pension plan at one of Saskatchewan’s largest companies.
• Encouragement to take advantage of learning opportunities, to grow and develop, and to foster a culture of teamwork and innovation.

If you share our commitment to our communities combined with a fresh, innovative vision for our future, we invite you to apply online or send your resume to Spencer Pocha, People & Culture Specialist, at careers@lakecountrycoop.ca. Applications will be reviewed as received, and the position will remain open until filled.

We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process. If you require an accommodation during the recruitment process, we invite you to submit your requests to us at careers@lakecountrycoop.ca. All information is kept confidential.

At Lake Country Co-op, we embrace diversity and inclusion, and we are working to create a workplace that is as diverse as the communities we serve.

We cannot wait to hear from you! We thank all candidates for their interest: however, only those selected to continue in the recruitment process will be contacted.