Jobs in Canada

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C
Leasing Specialist (*Talent Pool*)
CAPREIT
Kelowna, BC
- $44,000 to $48,000 CAD / year
Added 1 day ago
C
Leasing Specialist (North Vancouver *Talent Pool*)
CAPREIT
BC
- $44,000 to $48,000 CAD / year
Added 1 day ago
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Leasing Specialist (Vancouver, Burnaby, Richmond, New Westminster *Talent Pool*)
CAPREIT
Vancouver, BC · Burnaby, BC · New Westminster, BC · Richmond, BC
- $44,000 to $48,000 CAD / year
Added 1 day ago
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Personal Support Worker (PSW)
CarePartners
Amherstburg, ON · Harrow, ON
- $20.96 to $23.2 CAD / hour
- Part-time
Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
Added 1 day ago
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Personal Support Worker (PSW)
CarePartners
Apsley, ON
- $20.96 to $23.2 CAD / hour
- Part-time
Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
Added 1 day ago
C
Personal Support Worker (PSW)
CarePartners
Petrolia, ON
- $20.96 to $23.2 CAD / hour
- Part-time
Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
Added 1 day ago
C
Personal Support Worker (PSW)
CarePartners
Owen Sound, ON · Meaford, ON
- $20.96 to $23.2 CAD / hour
- Part-time
Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
Added 1 day ago
C
Personal Support Worker (PSW)
CarePartners
St. Thomas, ON · Aylmer, ON
- $20.96 to $23.2 CAD / hour
- Part-time
Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
Added 1 day ago
C
Personal Support Worker (PSW)
CarePartners
Gravenhurst, ON · Honey Harbour, ON
- $20.96 to $23.2 CAD / hour
- Part-time
Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
Added 1 day ago
C
Enhanced Personal Support Worker - eHomeCare Program
CarePartners
Stratford, ON · Goderich, ON
- $20.96 to $23.2 CAD / hour
- Part-time
Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, or enrollment in a Nursing program
Added 1 day ago
IR
Senior Research Analyst, Storage
IDC Research Inc.
Canada
- Full-time
Remote but must live near a major airport
Added 1 day ago
Database Tester
QualityAI
Vancouver, BC
Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from…
Added 1 day ago
FB
Maintenance Mechanic
fgf brands
Pickering, ON
- $41 to $49 CAD / hour
Must have a valid driver’s license
Added 1 day ago
Senior Mechanical Reliability Engineer
Chemtrade
Canada
Aid in administration of the mechanical integrity program. Draft robust inspection & testing protocols. Assist with equipment inspection, repairs, & compliance. 10%
Added 1 day ago
Data Architect
Sonepar
Laval, QC
Support adoption of governance processes across projects.
Added 1 day ago
Short Haul Driver
SECURE
Prince Albert, SK
Support various operational tasks at the recycling facility as required, including helping with equipment maintenance, organizing materials, and ensuring the overall smooth running of…
Added 1 day ago
C
Associate Technical Support Analyst Co-op
Co-operators
Guelph, ON
- $23 to $27 CAD / hour
- Full-time
Work Model: Office-Based (5 days in office)
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Governance Intern
Co-operators
Guelph, ON
- $23 to $27 CAD / hour
- Full-time
Work Model: Hybrid (2 days in office)
Added 1 day ago
IW
HDPE Fusion Technician
ICONIX Waterworks
ON
- $72,800 CAD / year
…they bring beyond the day-to-day, through our annual bonus…
Added 1 day ago
DT
Registered Veterinary Technician
Downtown Toronto Cat Clinic
Toronto, ON
- $25 to $30 CAD / hour
- Full-time
Financial Rewards that Grow with You: Competitive pay, tuition support, and referral bonuses
Added 1 day ago
CO
Office Assistant 1 -(Internal/External- #26/038) (Casual)
City of Prince George
Prince George, BC
- $33.38 to $34.11 CAD / hour
If you have completed Grade 12 and a post-secondary vocational or college course/program in business, bookkeeping, office administration, or other relevant field, or possess a…
Added 1 day ago
CO
Lifeguard/Instructor
City of Yellowknife
Yellowknife, NT
- $88,741.34 CAD / year
- Full-time
The incumbent must possess a Grade 12 diploma and have a minimum of 1 year of experience as a lifeguard and/or instructor · The incumbent must possess current certification in the following:
Added 1 day ago
VC
Radiological Technologist
Vancouver Coastal Health
Powell River, BC
- $40.19 to $50.2 CAD / hour
Successful completion of a recognized Medical Radiography program.
Added 1 day ago
VC
Registered Nurse (RN) - Med/Surg - General Surgery
Vancouver Coastal Health
Sechelt, BC
- $41.42 to $55.91 CAD / hour
- Part-time
…services to the community, including Emergency care, Renal program-community dialysis units, Mental Health and Substance Use Services, surgical services, birthing for low-risk pregnancies…
Added 1 day ago
VC
Nurse Practitioner, Texada Island
Vancouver Coastal Health
BC
- $76.34 to $83.98 CAD / hour
…across the VCH region. Transportation and short term housing support are available for NPs providing care in this community. Please reach out to the VCH NP leadership team to learn more…

Co-operators

Associate Technical Support Analyst Co-op

Guelph, ON, Canada

$23 to $27 CAD / hour · Full-time

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: $23 to $27 CAD / hour
Job type: Full-time
Work location: Work Model: Office-Based (5 days in office)
Posting language: English
Posted: Sep 29, 2026

Original job description

Company: CGL Department: IT - Ent Inf & Ops Serv Employment Type: Student (8 months) Work Model: Office-Based (5 days in office) Language: English is required, French is an asset. Additional Information: These roles are currently vacant

The Opportunity:

We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our clients, employees, and communities. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility.

As a Technical Support Analyst Co-op, you will join our Technical Platform Support (TPS) team and work alongside full-time analysts resolving second level (Tier 2) incidents for employees across the organization. Your incident queue is the core of the role. On a rotational basis you will also staff Ctrl+Alt+Connect, our in-person tech bar at the Guelph head office, where you will be the face of IT for employees who walk up looking for help – providing quick, friendly triage within a 15-minute window and handing anything longer off to the wider TPS team or the appropriate third level team. This is a hands-on role: you will spend your days troubleshooting real problems for real people, building technical depth, and learning how enterprise IT support works end to end. Problem management and Power Platform project work are layered in as you get comfortable.

Technologies you will work with:

Windows 11 in an enterprise environment – troubleshooting the operating system, applications, drivers, peripherals, and device configuration
Microsoft 365 – Outlook, Teams, OneDrive, SharePoint
ServiceNow for incident, problem, and knowledge management
Microsoft Power Platform (Power Automate, Power Apps) for project work – exposure or coursework is an asset, not a requirement
Remote-connectivity tools used to support end users
Active Directory, Microsoft Intune, Microsoft Configuration Manager (SCCM), and Cisco Secure Client VPN are all assets

How you will create impact:

Respond to second level (i.e. Tier 2) incidents escalated by the first level Help Desk – this is the primary focus of the role – diagnosing and resolving issues of small to medium complexity by referencing existing documentation, training, and previous experience
Work your assigned incident queue end to end, keeping tickets accurate and up to date in ServiceNow and escalating to third level teams with complete troubleshooting notes when an issue falls outside of scope
Staff the Ctrl+Alt+Connect tech bar at the Guelph head office on a rotational schedule, acting as the friendly in-person face of IT for employees who walk up
At the bar, provide quick triage within an expedited 15-minute window – Wi-Fi and network connectivity, application installs, peripheral and docking station setup, password resets, laptop sign-in and setup, ServiceNow orders, and laptop returns
Create and document a ServiceNow incident for every walk-up interaction, then triage anything that will exceed the 15-minute window to the wider TPS team or the appropriate third level team with complete notes
Contribute to problem management by identifying trends and recurring issues in the incidents you handle, raising emerging problems to the team, and investigating and updating assigned problem records through to resolution
Keep the tech bar space organized and stocked – opening and closing checklists, signage on the tech bar displays, equipment secured at end of day
Create and maintain knowledge articles for new and existing known errors using standard enterprise tools and processes
Contribute to Power Platform project work – building or improving Power Automate flows and Power Apps that reduce manual effort and improve how the team and our clients work
Solicit and act on client feedback to continuously improve the in-person support experience

To join our team:

You are currently enrolled in a post-secondary program in Information Technology, Computer Science, Computer Engineering, or a related field, and returning to studies following the placement
You are available for a co-op placement of 8 months or longer – 12-month placements are preferred
You have a working knowledge of Windows 11 and common desktop hardware and software
Previous help desk, technical support, retail, or other client-facing experience is an asset
Exposure to Power Automate, Power Apps, or other automation and scripting tools is an asset
Familiarity with ITIL practices such as incident, problem, and knowledge management is an asset

How you will succeed:

You genuinely enjoy helping people and deliver strong client service – in-person support is a large part of this role, and how you make someone feel matters as much as whether you fix the issue
You are comfortable troubleshooting face to face, staying calm and clear when someone is frustrated or under time pressure
Your strong communication skills allow you to explain technical information to non-technical people without jargon
You leverage critical thinking and structured troubleshooting to identify problems, connect patterns across issues, and propose solutions
You’re an effective team player who shares knowledge and supports your peers
You are curious, take ownership, and are committed to continuous learning and improvement

What you need to know:

This is a hybrid role based out of the Guelph head office. Because the Ctrl+Alt+Connect tech bar is staffed in person, this role requires a consistent on-site presence.
The tech bar operates during regular business hours; you will be scheduled on a rotation alongside the rest of the team.
This role has Oncall responsibility – at least 1 week of Oncall (training and compensation provided) will be required.
Detail oriented work that requires a high degree of mental concentration for extended periods of time.
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Hands-on experience in a second level enterprise IT support team supporting thousands of employees
Direct mentorship from experienced Technical Support Analysts, with structured onboarding and training
Exposure to real ITIL practices – incident, problem, and knowledge management – in a large enterprise environment
Real project work in the Microsoft Power Platform that you can point to on your resume
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture – eligible for company benefits after 6 months.
A competitive salary and an inclusive, collaborative team that genuinely wants you to learn

Salary Information:

$23/h - $27/h

#IN-DNI

Apply on recruiting.ultipro.com About employer

More about this job

Responsibilities

The Technical Support Analyst Co-op at Co-operators will troubleshoot second-level IT problems for employees and keep tickets updated. They will also help walk-in staff at the in-person tech bar and contribute to problem records and Power Platform projects.

Requirements

Co-operators needs a student enrolled in an IT, computer science or related program who can commit to 8 months or more. Candidates need working knowledge of Windows 11 and desktop hardware, strong communication skills, and a calm, friendly manner in person.

Skills

Windows 11
Windows troubleshooting
Microsoft 365
Outlook
Microsoft Teams
OneDrive
SharePoint
ServiceNow
Power Automate
Power Apps
Microsoft Power Platform
Remote support tools
Active Directory
Microsoft Intune
Cisco Secure Client VPN
ITIL incident management
ITIL problem management
ITIL knowledge management
Desktop hardware troubleshooting
Peripheral and docking station setup
Network connectivity troubleshooting
Customer service
Client-facing communication
Triage

Benefits

Company benefits after 6 months
Physical and mental health programs
Structured onboarding and training
Direct mentorship
On-call compensation

Keywords

Technical support analyst co-op
Tier 2 support
Help desk
IT support
Windows 11
Microsoft 365
Outlook
Teams
OneDrive
SharePoint
ServiceNow
Power Automate
Power Apps
Power Platform
Active Directory
Microsoft Intune
SCCM
Cisco Secure Client VPN
ITIL

Seniority

Entry level

Perks

Wellness program
Paid training

Tools

Windows 11
Microsoft 365
ServiceNow
Microsoft Power Platform
Active Directory
Microsoft Intune
Cisco Secure Client VPN

Languages

English

Fields of study

Information Technology
Computer Science
Computer Engineering

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Jobs in Canada