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Added 25 mins ago
EJ
Sr Service Splt, CAN
Edward Jones
Mississauga, ON
- $52,100 to $85,800 CAD / year
- Full-time
…guidance, and problem resolution that helps drive a seamless client and associate experience. You'll have the opportunity to combine your operational expertise, coaching skills, and…
Added 25 mins ago
EJ
Service Specialist II
Edward Jones
Mississauga, ON
- $48,300 to $74,700 CAD / year
- Full-time
…solutions to inquiries, whether the request comes from a branch associate or client. By continually assessing and aligning our support, you’ll help us to better serve the needs of branch…
Added 26 mins ago
R
IT Project Coordinator
Raise
Calgary, AB
- Full-time
Raise is currently hiring anIT Project Coordinator on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 26 mins ago
R
Power Platform Administrator & Governance Lead
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Power Platform Administrator & Governance Lead on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to…
Added 27 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Delson, QC
- Full-time
Rédiger des rapports d’incident lorsqu’un incident impliquant des médicaments d’un client ou d’un membre du personnel ou des incidents liés à la confidentialité se produisent.
Added 39 mins ago
BB
Account Executive
Bosch Building Technologies
Regina, SK
- Full-time
…for new and/or existing customers. Prospects and develops new client relationships in line with our identified…
Added 39 mins ago
BB
VDC Associate
Bosch Building Technologies
Toronto, ON
- Full-time
The VDC Associate prepares, organizes, and presents various documents to meet project delivery and close-out requirements. This position works in conjunction with Systems…
Added 39 mins ago
BB
Account Executive
Bosch Building Technologies
Calgary, AB
- Full-time
…for new and/or existing customers. Prospects and develops new client relationships in line with Bosch Building Technologies identified…
Added 39 mins ago
TC
Manager, Portfolio Management
Travelers Capital Corp
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
…scalability of Travelers Capital. This role will sit between the associate level and senior leadership, providing mentorship, skill development to the associates, while providing support…
Added 39 mins ago
LF
Sales Associate (full-time)
Leons Furniture Limited
Edmonton, AB
- Full-time
…are committed to creating an inclusive workplace where every associate is treated with respect, provided with equal opportunities to grow, and supported through competitive compensation,…
Added 55 mins ago
RG
Executive Assistant
ROHL Global Networks Inc
Acheson, AB
- $80,000 to $110,000 CAD / year
We’re looking for a sharp, proactive Executive Assistant to be the organizational engine behind our Associate Director, Business Development, and a go-to coordinator across our legal,…
Added 55 mins ago
I
Associate Sales Director
IVARI
Toronto, ON
- Full-time
…offerings with the competitions’, using sales concepts to meet client…
Added 1 hour ago
R
System Administrator
Raise
Burnaby, BC
- Contract
Raise is currently hiring a Unit4 System Administrator and Support Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity…
Added 1 hour ago
C
Systems Developer - Guidewire
Co-operators
Calgary, AB · Moncton, NB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON · Laval, QC · Montreal, QC · Regina, SK
- Full-time
Guidewire Associate Developer certification is an asset.
Added 1 hour ago
RS
Field Service Technician 4
Rapiscan Systems
Montreal, QC
- $30 to $33 USD / hour
- Full-time
This position requires an individual who is able to resolve complex client issues through technical expertise and superior client handling skills. Tasks that will routinely be performed…
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Saint-Georges, QC
- Full-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 1 hour ago
SM
Warehouse Associate
Swish Maintenance Limited
Calgary, AB
- Full-time
The Warehouse Associate is responsible for picking customer orders and delivering them to the delivery platform while maintaining the warehouse in a safe and orderly fashion.
Added 1 hour ago
PC
Deals Value Creation Analytics Senior Associate (Bilingual FR/EN)
PwC Canada
Montréal-Ouest, QC
- Full-time
Supporting business development activities to help identify and research opportunities on new/existing client
Added 1 hour ago
FF
Senior Private Wealth Manager/Portfolio Manager - Team Lead
Focus Financial Partners
Toronto, ON
- Full-time
Client relationship management responsibilities for 200-300 households, leading a team consisting of an associate private wealth manager and a client relationship specialist, to provide…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Vancouver, BC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
S
Business Development Manager
Sysco
Vancouver, BC · Sysco Vancouver
- Full-time
Coordinate the proposal process for local contracts that speaks to the client’s needs, concerns and objectives
Added 2 hours ago
CF
Sales Associate-EN
Canadian Forces Morale and Welfare Services
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- $19.45 to $22.95 CAD / hour
- Part-time
As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may…
Added 2 hours ago
PT
F/T Corporate Sales Associate
Prime True Tech Limited Corporation
Vancouver, BC
- Full-time
Prime True Tech is looking for a motivated Sales Associate to generate new business for our AI-powered SEO model, cloud solution services, and iGaming products offered through our…
Added 2 hours ago
CF
CANEX - Department Associate - CFMWS19859-EN
Canadian Forces Morale and Welfare Services
Shannon, QC
- $19.64 to $22 CAD / hour
- Part-time
As a Department Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You assist…
Added 2 hours ago
Sales Associate/Stylist
Club Monaco
Vancouver, BC
Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book

Co-operators

Bilingual Billing Fulfillment Administrator

Calgary, AB, Canada
Moncton, NB, Canada
Burlington, ON, Canada
Guelph, ON, Canada
Mississauga, ON, Canada
Toronto, ON, Canada
Laval, QC, Canada
Regina, SK, Canada

Expected salary range $43,550 - $72,583 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected salary range $43,550 - $72,583
Job type: Full-time
Posting language: English
Posted: Jul 16, 2026

Original job description

Company: CLIC Department: Billing Service Centre Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: Bilingualism in English and French is required.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Client Services team aspires to create a seamless and personalized client experience. Our professional, agile and knowledgeable team works collaboratively to understand and anticipant the needs of our clients, helping our organization to grow. We foster open communication and think innovatively to find mutually beneficial solutions for our clients.

As the Billing Fulfillment Administrator you will be responsible for providing efficient and responsive service to billing inquiries and premium collection from various stakeholders. You will be collecting and administering premium payments, maintaining and reconciling account records and provide billing knowledge to business partners.

How you will create impact:

Providing courteous and professional service to manage all incoming phone calls and email inquiries.
Applying knowledge to provide superior client service when processing premium payment transactions, Non-sufficient funds (NSF)letters and premium returns, and all other billing-related transactions.
Proactively corresponding with stakeholders with respect to billing and premium transactions and corresponding with internal departments to obtain information needed to process and respond to inquiries.
Providing term insurance renewal quotes to policyholders and create various policyholder letters and miscellaneous correspondence as required, to ensure timely processing of transactions for internal and external clients.
Analyzing various billing reports, recommending solutions and resolving any errors.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations. 
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages. 
You’re an effective team player who shares knowledge to support your peers.

To join our team:

You have two years of experience in Individual Life Insurance or related experience in accounting, finance, payroll or banking.
You have completed a post-secondary certificate in Business Administration or a related field.
Having the Associate Customer Service (ACS) is an asset.

What you need to know:

Detail oriented work that requires a moderate degree of mental concentration for extended periods of time. 
This role operates in a contact centre environment where a high level of audio and visual concentration is required for extended periods of time.
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $43,550 - $72,583

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Respond to billing inquiries by phone and email, process premium payments and other billing transactions, and maintain and reconcile account records. Coordinate with policyholders, stakeholders, and internal teams; prepare renewal quotes and correspondence; and analyze billing reports to resolve errors.

Requirements

Requires two years of experience in individual life insurance or a related field such as accounting, finance, payroll, or banking, plus a post-secondary certificate in business administration or a related field. English-French bilingualism is required; the Associate Customer Service designation is an asset.

Skills

Billing Administration
Client Service
Premium Payment Processing
Account Reconciliation
Billing Inquiry Resolution
Insurance Billing
Written Communication
Verbal Communication
Critical Thinking
Problem Solving
Stakeholder Communication
Report Analysis
Attention To Detail
Teamwork
Continuous Improvement
Bilingual English And French

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Supportive Workplace Culture
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Billing Service Centre
Individual Life Insurance
Premium Collection
Premium Payments
Billing Transactions
Non-Sufficient Funds Letters
Premium Returns
Term Insurance Renewal Quotes
Policyholder Correspondence
Billing Reports
Account Records
Account Reconciliation
Client Service
Contact Centre
Stakeholder Communication
Business Administration
Accounting
Finance
Payroll
Banking
Associate Customer Service
English
French
Background Check

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