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Added 4 mins ago
HP
Maintenance Associate
Hazelview Properties
Toronto, ON
- Full-time
A commitment to "Best in Class" Customer Service
Added 4 mins ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Edmonton, AB
- Part-time
- Other
…operations of the Pharmacy Department. Duties will include customer service, servicing the front counter, cashier duties, telephone inquiries and general housekeeping duties. Additionally,…
Added 4 mins ago
DT
Customer Service Associate I
Dollar Tree Stores
North Battleford, SK
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 4 mins ago
FC
Claims Examiner, Group Life and Disability
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Delivering an exceptional customer service experience to all employees to which they are assigned as the Claims Examiner.
Added 4 mins ago
FC
Data Entry
First Canadian Financial Group
Sherwood Park, AB
- Full-time
French is not required for this role but is an asset, an uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).
Added 4 mins ago
SC
Corporate Services Administrator - Edmonton
Servus Credit Union
Edmonton, AB
- Full-time
…employee experience by delivering responsive, accurate, and professional service while contributing to operational efficiency and continuous…
Added 4 mins ago
A
Receptionist and Administrative Support
ABB
Pointe-Claire, QC
- Full-time
Relevant experience in reception, administration, customer service, finance support, or a similar role;
Added 4 mins ago
AR
Waitstaff
Atria Retirement Canada - Anchor Pointe
ON · ON-St. Catharines
- Full-time
Promoting a restaurant style dining atmosphere and high level of customer service
Added 4 mins ago
C
Pharmacy Assistant
Cencora
AB · Edmonton, Alberta
- Full-time
Communicates workflow status, missing information, and routine operational issues to pharmacists, technicians, payers, service teams, and other approved contacts.
Added 4 mins ago
Retail Territory Sales Representative - Barrie South
Molson Coors
Barrie, ON
You are confident, diplomatic, professional and exercise great judgment in developing and maintaining excellent business relationships
Added 4 mins ago
R
Relationship Manager Commercial Accounts
RBC
Laval, QC
- Full-time
- Experience in exceptional client relationship management and client service
Added 4 mins ago
R
Financial Advisor
RBC
Wellington North, ON
- Full-time
…that matter to them. You provide our clients with proactive, professional advice and collaborate with RBC partners to help clients with their goals and key life events. As an expert…
Added 4 mins ago
R
Relationship Manager, Commercial Financial Services - Agriculture
RBC
Mississippi Mills, ON
- Full-time
…what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice to clients involved in the Agriculture and Agri-Food…
Added 19 mins ago
RM
Patient Access Clerk I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Demonstrated excellence customer service skills
Added 19 mins ago
CL
General Manager - Secure Destruction Recycling Facility
Clean Lifecycle Network (CLN)
Ancaster, ON
- Full-time
Manage secure destruction process, ensuring the highest degree of service for sensitive destruction activities
Added 19 mins ago
SP
Digital Experience & Customer Marketing Specialist
Superior Propane
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Reporting to the Senior Marketing Manager, Brand and Communications, the Digital Experience & Customer Marketing Specialist executes and optimizes customer-facing digital experiences and…
Added 19 mins ago
FC
Claims Examiner, Group Life and Disability
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Delivering an exceptional customer service experience to all employees to which they are assigned as the Claims Examiner.
Added 19 mins ago
Receptionist
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
1 to 2 years of experience in a customer service, administrative or reception role (ideally in a professional services environment.)
Added 19 mins ago
T
Personal Banking Associate
TD
Dauphin, MB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills Considered an Asset
TD
Coquitlam, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 19 mins ago
C
Full-Time Sales Lead - Stuart Weitzman
Caleres
Halton Hills, ON
- Full-time
Supports the customer experience and teamwork environment to achieve store and individual sales plan.
Added 19 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 19 mins ago
NC
Manager, Business Analysis
NAV CANADA
Ottawa, ON
- Full-time
Perform cost allocation and related financial analyses that support organizational planning and customer service charge assessments.
Added 19 mins ago
IT - After Hours Support - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
…services, supporting top North American brands with efficient, customer focused…
Added 19 mins ago
Class 1 Truck Driver
Canada Cartage Group of Companies
Calgary, AB
Strong customer service and communication skills with a professional, safety-focused approach

Co-operators

Claims Representative I, Auto

Calgary, AB, Canada
Moncton, NB, Canada
Guelph, ON, Canada
Hamilton, ON, Canada
London, ON, Canada
Mississauga, ON, Canada
Ottawa, ON, Canada
Toronto, ON, Canada
North York, ON, Canada

Expected salary range $50,280 to $83,800 · Full-time

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Job details

Pay: Expected salary range $50,280 to $83,800
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Company: CGIC Department: Claims Response Centre Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: English is required, French is an asset. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric solutions.

How you will create impact:

Providing exceptional client service to our customers as an industry leader in client engagement.
Reviewing policy wordings, applying coverages, negotiating and settling service claims.
Investigating and evaluating relevant information to quantify losses and identify opportunities for salvage and subrogation recoveries.
Proactively communicating with clients and stakeholders for efficient, timely, and quality resolution of claims.

How you will succeed:

You are committed to continuous improvement, in order to grow our business of the future and exceed client expectations.
You execute critical thinking skills to identify problems and are accountable to finding proactive solutions.
Your strong written and verbal communication skills allow you to clearly convey messages.
You collaborate with team members to share knowledge to support your peers.

To join our team:

You are driven to create an exceptional customer experience.
You thrive in a fast-paced and changing working environment.
You are comfortable with technology and have excellent computer skills.
You have experience in insurance or a related client service focused field.
You have a desire to grow your education by working towards the Chartered Insurance Professional (CIP) designation and Provincial Adjuster Licenses.
Having a post-secondary education in insurance, risk management or a related discipline is an asset.

What you need to know:

Extended work hours, including evenings and weekends, will be required during peak periods and major events.
You may provide support to clients who are experiencing a personal or financial loss. A high degree of confidentiality and discretion is required.
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected salary range $50,280 to $83,800

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The Claims Representative investigates, negotiates, and settles auto insurance claims while maintaining a client-centric service culture. They are responsible for reviewing policy wordings, applying coverages, and identifying opportunities for salvage and subrogation recoveries.

Requirements

Candidates should have experience in insurance or a related client service field and possess strong communication and critical thinking skills. A desire to pursue the Chartered Insurance Professional (CIP) designation and Provincial Adjuster Licenses is required.

Skills

Claims investigation
Negotiation
Client service
Policy review
Critical thinking
Communication
Problem solving
Computer skills
Insurance knowledge
Risk management
Conflict resolution
Time management
Attention to detail
Confidentiality
Discretion
Collaboration

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Claims Representative
Auto Insurance
Claims Response Centre
Policy Wording
Coverage Application
Negotiation
Salvage
Subrogation
Client Engagement
Critical Thinking
Chartered Insurance Professional
CIP
Provincial Adjuster License
Risk Management
Financial Services
Co-operative
Hybrid Work
Background Check
Customer Experience
Insurance Industry

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