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Added 13 mins ago
HR
Box Office Representative - Entertainment Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20 CAD / hour
- Part-time
The Box Office Representative is responsible for delivering exceptional guest service while managing ticket sales and guest inquiries for concerts, entertainment events, and special…
Added 13 mins ago
Human Resources Administration Assistant
Commissionaires Nova Scotia
Bedford, NS
Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires, we support, value, and respect the different views,…
Added 13 mins ago
Customer Service Representative
U-Haul
New Minas, NS
…of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul…
Added 13 mins ago
UO
Senior Officer, Administrative Support
University of Ottawa
Ottawa, ON · Simard Hall
- Full-time
Reporting to the Lead Officer, Administrative Support, the Senior Officer will plan and coordinate activities related to the administration of financial, human, physical and material…
Added 13 mins ago
GF
Sales and Service Representative (Fitness Coach) - Toronto Pearson Terminal One
GoodLife Fitness
Mississauga, ON · Toronto, ON
- Part-time
What is a Sales and Service Representative (Fitness Trainer)?
Added 13 mins ago
GF
Senior Sales and Service Representative (Fitness Coach) - North York Don Mills and Eglinton For Women
GoodLife Fitness
Toronto, ON
- Full-time
SENIOR SALES AND SERVICE REPRESENTATIVE (FITNESS COACH)
Added 13 mins ago
CK
Customer Service Representative
Circle K
Summerside, PE
- Part-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 28 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 28 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 28 mins ago
AA
commis aux pièces
Advance Auto Parts
Granby, QC
- Full-time
Best in class customer service and DIY issue resolution
Added 28 mins ago
J
Préposé(e), Service à la clientèle / Guest Service Representative
JLL
Montreal, QC · CAN-CLIENT Montreal-Eaton Centre
- Part-time
As a Guest Services Representative at JLL, you will be the face of our shopping centre, creating memorable experiences for every visitor. This role is central to delivering exceptional…
Added 28 mins ago
Financial Advisor, Investment & Retirement Planning - Bridlewood, Kanata, Ontario
Scotiabank
Ottawa, ON · Kanata, ON
…estate planning utilizing financial planning skills and tools to support our clients’ financial…
Added 28 mins ago
GT
Store Associate (Full-Time)
Giant Tiger
Belleville, ON
- Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 28 mins ago
A
Field Representative - Alcoholic Beverages
Acosta
Cambridge, ON
- Full-time
Take the next step in your retail merchandising career, as a Full-time Retail Merchandiser to support the in-store execution for our leading CPG client. In this role, you will execute a…
Added 28 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Winnipeg, MB
- Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 28 mins ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Belleville, ON
- Full-time
Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery);
Added 28 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
MB · Rosenort, MB
…is responsible for the provision of personal care and home support services to an individual or group of home care clients as assigned. As identified by an established plan of care, the HCA…
Added 28 mins ago
Home Care Attendant-Aide - Soins à domicile
Winnipeg Regional Health Authority
MB · Vita, MB
…is responsible for the provision of personal care and home support services to an individual or group of home care clients as assigned. As identified by an established plan of care, the HCA…
Added 28 mins ago
Director, Finance Operations
The Government of Nova Scotia
Halifax, NS
Lead the delivery and continuous improvement of financial operations that support departmental programs, regional teams and external service providers.
Added 28 mins ago
Manager, Corporate Services
The Government of Nova Scotia
Halifax, NS
…responsible for a portfolio of corporate programs and services that support the effective operation and resilience of CSDS. As a team, CSS provides strategic and operational support that…
Added 28 mins ago
Director, Pharmacare and Extended Health Benefits
The Government of Nova Scotia
Halifax, NS
Your leadership will influence how benefits are administered, how policies are translated into service delivery and how programs evolve to remain accountable, sustainable and responsive.…
Added 28 mins ago
Kitchener Retail Representative
Purolator
Guelph, ON
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Added 28 mins ago
Operations Support Representative
Purolator
Vaughan, ON
The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper…
Added 43 mins ago
EM
Customer Service Representative - Guelph
Enterprise Mobility
Guelph, ON
- $18.5 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 43 mins ago
MC
Financial Services Representative - Full Time - 5 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…

Co-operators

Claims Representative I, Auto

Laval, QC, Canada

Expected salary $50,280.00 to $83,800.00 CAD · Full-time

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Job details

Pay: Expected salary $50,280.00 to $83,800.00 CAD
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: Bilingualism in English and French is required. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric solutions.

How you will create impact:

Interpreting and applying coverages, participating in major event response and negotiating and settling service claims with a focus on behaviour based outcomes.
Communicating with clients, delivering clear messages and resolving concerns and liaising with stakeholders to ensure the efficient, timely, and quality settlement of claims.
Investigating and identifying opportunities for salvage and subrogation recoveries through the use of appropriate guidelines.
Sharing claims handling knowledge with business partners to support the organization and providing feedback to the leadership team on process efficiencies to enhance client experience.
Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.

To join our team:

You have one year of experience in insurance or two years of business experience in a related field.
Having a post-secondary education in insurance, risk management or a related discipline is an asset.
You have a desire to grow your education by working towards the Chartered Insurance Professional (CIP) designation and Provincial Adjuster Licenses.
You are driven to create an exceptional customer experience.
You have experience in insurance or a related client service focused field.
Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
Extended work hours, including evenings and weekends, will be required during peak periods and major events.
You may provide support to clients who are experiencing a personal or financial loss. A high degree of confidentiality and discretion is required.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected salary $50,280.00 to $83,800.00 CAD

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Incentive/Variable pay

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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More about this job

Responsibilities

The Claims Representative investigates, negotiates, and settles auto insurance claims while maintaining professional client service standards. They also identify recovery opportunities and collaborate with business partners to improve process efficiencies.

Requirements

Candidates must have at least one year of insurance experience or two years of related business experience and be proficient in both English and French. A post-secondary education in a related field is preferred, along with a commitment to pursuing professional insurance designations.

Skills

Claims investigation
Negotiation
Client service
Bilingualism
Critical thinking
Communication
Insurance coverage interpretation
Subrogation
Salvage identification
Conflict resolution
Problem solving
Teamwork
Time management
Discretion

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Claims Representative
Auto Insurance
Financial Services
Bilingual
CIP Designation
Provincial Adjuster License
Subrogation
Salvage
Risk Management
Client Engagement
Insurance
Claims Handling
Customer Experience
Negotiation
Stakeholder Management

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