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Added 3 mins ago
Gestionnaire, Développement analytique et des outils numériques pour la gestion des coûts produits / Manager, Analytics and digital tools development for product cost management
RTX
Longueuil, QC
Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
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Gestionnaire du programme Système de groupe motopropulseur intégré (IPPS) pour turboréacteurs / Turbofan Integrated Power Plant System (IPPS) Program Manager
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Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 3 mins ago
Bilingual Dealer Experience Advisor (Spanish and English)
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Director, Organizational Effectiveness
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Full-time
DIRTT is a global leader in industrialized construction. Our system of physical products and digital tools empowers organizations - alongside construction and design leaders - to build…
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Added 16 mins ago
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Added 16 mins ago
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Intermediate Environmental Specialist
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Senior Operations Manager (Programs/Services)-EN
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Added 16 mins ago
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The District Sales Leader (DSL) owns sales execution excellence within the district and serves as the primary business collaborator for Independent Operators (IOs) and customers. The DSL…
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Detailer - Stouffville Hyundai (26303)
Zanchin Automotive Group
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Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
Added 16 mins ago
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
$49,500 to $54,500 CAD / year
Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…

Co-operators

Claims Representative I, Bodily Injury

Calgary, AB, Canada
AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Company: CGIC Department: Bodily Injury Claims Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Bodily Injury Claims Representative is responsible for investigation, negotiation, and settlement of bodily injury claims.

How you will create impact:

Investigate, interpret coverage, reserve adequately, negotiate and settle bodily injury claims.
Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making, to be THE industry leader in client engagement.
Provide quality client service to our clients in accordance with claims service standards.
Contact claimants, lawyers, policy holders and witnesses in a timely manner in the investigation and resolution of claims.
Set up and maintain files for assigned claims.
Handle files in defense litigation and Alternative Dispute Resolution (ADR), using litigation management guidelines.
Authorize payments and reserves of up to $75,000 authority.

To join our team:

One (1) year insurance experience or two (2) years related business experience.
Working towards Chartered Insurance Professional (CIP) courses.
Well developed computer skills including Microsoft Office software, internet and email systems.
Provincial adjuster license(s) maybe required dependent on the province of work.
University/College Degree.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected Salary range : 50,280.00 to 83,800.00

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The Bodily Injury Claims Representative is responsible for investigating, interpreting coverage, and negotiating the settlement of bodily injury claims. They must also contribute to a client-centric service culture while managing files in defense litigation and alternative dispute resolution.

Requirements

Candidates must have at least one year of insurance experience or two years of related business experience and a university or college degree. Proficiency in Microsoft Office and working towards a Chartered Insurance Professional (CIP) designation are also required.

Skills

Claims investigation
Negotiation
Coverage interpretation
Client engagement
Litigation management
Critical thinking
Communication skills
Microsoft Office
File management
Time management
Teamwork

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Bodily Injury Claims
Insurance
Claims Representative
Investigation
Negotiation
Settlement
Coverage
Litigation
CIP
Chartered Insurance Professional
Microsoft Office
Client Service
Adjuster License
Financial Services
Risk Management

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