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Added 7 mins ago
Financial Services Representative II
CIBC
Ottawa, ON · Manotick Mews
Full-time
…you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal…
Added 7 mins ago
Data Analyst II, Legal Claims & Casualty (LCC) (12month contract)
Intact FC
Toronto, ON · Montreal, QC
Full-time
…promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with…
Added 1 hour ago
Accounts Payable Analyst
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Toronto, ON
Full-time
…operations and play a key role in supporting accurate, efficient financial processes across the…
Added 1 hour ago
Manager, Accounting (CPA)
Emburse
Toronto, ON
Full-time
The ideal candidate brings a blend of technical expertise and leadership, directly managing an Accountant II and ensuring accuracy across financial closes, reconciliations, and audit…
Added 1 hour ago
Manager, Accounting (CPA)
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Toronto, ON
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Added 2 hours ago
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The ideal candidate brings a blend of technical expertise and leadership, directly managing an Accountant II and ensuring accuracy across financial closes, reconciliations, and audit…
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Added 2 hours ago
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TD
Toronto, ON
Full-time
Added 6 hours ago
Claims Representative II, Auto
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Mississauga, ON · Ottawa, ON
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 10 hours ago
Employee Service Admin III-TES
Decisive Farming by TELUS Agriculture
Victoria, BC
Full-time
Completion of second level CGA or CMA program, or equivalent; or second year diploma/certificate in recognized financial management/accounting program and two years related experience; or…
Added 14 hours ago
Associate Insurance Advisor II
Co-operators
Ottawa, ON
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 15 hours ago
Banking Centre Leader II
CIBC
Saskatoon, SK · STONEBRIDGE & WELLMAN BKING CT
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 16 hours ago
Banking Centre Leader II
CIBC
Cold Lake, AB
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 17 hours ago
Banking Centre Leader II
CIBC
Temiskaming Shores, ON · New Liskeard
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
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CIBC
Port Alberni, BC
Full-time
…so that clients are served by those best able to meet their financial goals. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work…
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…Documents, Embracing Change, Emotional Regulation, Empathy, Financial Statement Analysis {+ 41…
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TD
Toronto, ON · Markham, ON
Full-time
Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
Added 18 hours ago
Project Analyst II
TD
Toronto, ON
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…our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several…
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Provide recommendations regarding financial or monetization targets (e.g., functional quantity value, economies of scale, generated revenue, etc.).
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…multiple steps and are characterized by low to moderate risk/financial…
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TD
Toronto, ON · Mississauga, ON
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…on strategic planning, client communication, resourcing, and financial costs on a long-term…
Added 18 hours ago
Banking Centre Leader II
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As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 18 hours ago
Banking Centre Leader II
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As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 18 hours ago
Project Analyst II
TD
Toronto, ON
Full-time
…our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several…
Added 18 hours ago
Financial Analyst II - Michels Canada
Michels Corporation
Nisku, AB
The Financial Analyst supports Michels Canada operations by delivering financial reporting, forecasting, budgeting, and performance analysis that drive informed business decisions. This…

Co-operators

Claims Representative II, Auto

Calgary, AB, Canada
Moncton, NB, Canada
Guelph, ON, Canada
Mississauga, ON, Canada
Ottawa, ON, Canada

Pay: Expected Salary range $60,574.00 to $100,956.00 CAD
Job type: Full-time
Posting language: English
Posted: Sep 8, 2026

Apply About employer

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Original job description

#IN-DNI

Company: CGIC Department: 0 Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: Bilingualism in English and French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Auto Claims Representative II you will be responsible for the investigation, negotiation and resolution of complex claims. You will contribute to our client service culture through daily interactions with clients and by implementing innovative, client-centric solutions.

How you will create impact:

Completing comprehensive investigation, evaluating and determining coverage, reserving adequately, effectively negotiating and settling complex auto claims, assessing liability and problem solving.
Using investigation skills to identify opportunities for recovery (salvage and subrogation) ensuring proper guidelines are followed.
Providing feedback to the leadership team on efficiencies for processes and procedures that will enhance the client experience.
Supporting the team in the development of junior staff members through coaching and acting as a technical resource with respect to providing instruction and guidance.
Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.

To join our team:

You have three years of experience in claims or a related field.
You have completed post-secondary education in insurance, risk management or a related discipline.
You have the Chartered Insurance Professional (CIP) designation.
You have or are working towards the provincial adjuster licences.
You have expert knowledge of policy coverages, provincial legislations and regulations in addition to having superior knowledge of insurance and/or claims and client service principles while also having basic understanding of vehicle repairs.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected Salary range $60,574.00 to $100,956.00 CAD

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The Claims Representative II is responsible for the investigation, negotiation, and resolution of complex auto claims while implementing client-centric solutions. They also provide technical guidance to junior staff and identify process efficiencies to enhance the overall client experience.

Requirements

Candidates must have at least three years of experience in claims and a post-secondary education in insurance or a related discipline. A Chartered Insurance Professional (CIP) designation and active progress toward provincial adjuster licensing are required.

Skills

Claims investigation
Negotiation
Conflict resolution
Liability assessment
Subrogation
Salvage recovery
Critical thinking
Problem solving
Communication
Coaching
Technical leadership
Client service
Insurance policy knowledge
Regulatory compliance
Vehicle repair knowledge

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Claims Representative
Auto Insurance
Investigation
Negotiation
Liability
Subrogation
Salvage
CIP
Chartered Insurance Professional
Adjuster License
Risk Management
Client Service
Policy Coverage
Provincial Legislation
Vehicle Repair
Financial Services
Co-operative
Hybrid Work
Coaching
Technical Resource

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