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Added 5 mins ago
BC
Purchasing Administrator - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Highly developed interpersonal, communication, organizational skills and customer service mindset
Added 5 mins ago
JC
Life Safety Systems Representative
Johnson Controls
Winnipeg, MB · CAN MB Winnipeg Century Street
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 5 mins ago
HS
Territory Sales Manager
Hercules SLR
Winnipeg, MB
- Full-time
…building and improving upon our cultures of safety and dedicated customer…
Added 20 mins ago
LS
Business System Analyst
LeverageTek Staffing Solutions
Gatineau, QC
- $80,000 to $90,000 CAD / year
- Temporary
A customer-service mindset and a proactive approach to resolving issues
Added 20 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Kingston, ON
- $57,500 to $62,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 20 mins ago
D
Bilingual Logistics Dispatcher
Dynacare
Ottawa, ON · Brampton, ON
- Contract
…convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any…
Added 35 mins ago
C
Claims Representative II, Special Lines
Co-operators
AB · Moncton, NB · Guelph, ON · London, ON · Toronto, ON · Mississauga, ON · Calgary, AB · BC · Edmonton, AB
- Full-time
Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
Added 35 mins ago
HG
DC Associate Driver - Inbound 1st Shift (Tier 1)
H&M Group
Ajax, ON
- Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 35 mins ago
CB
Head of Platform Engineering
Canadian Bank Note Company
Ottawa, ON
- Full-time
Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil…
Added 50 mins ago
MS
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
…long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts…
Added 50 mins ago
MH
Project Delivery Team - Project Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! We are a leader among energy companies in North America, recognized for providing highly reliable service and…
Added 50 mins ago
CB
Head of Platform Engineering
Canadian Bank Note Company, Limited
Ottawa, ON
- Full-time
Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil…
Added 50 mins ago
H
DC Associate Driver - Inbound 1st Shift (Tier 1)
H&M
Ajax, ON
- Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 50 mins ago
DI
General Manager
Drake International
Cambridge, ON
- $100,000 to $140,000 CAD / year
- Full-time
This is an exciting opportunity for an experienced operational leader to help transform a small, established business into a more structured, scalable and sustainable operation. The…
Added 50 mins ago
Operations Supervisor
the Lynden Family of Companies
Guelph, ON
Lynden Healthcare is a leader in third-party logistics solutions for the healthcare industry, serving both human and animal health. We take pride in our work, knowing that providing…
Added 50 mins ago
T
Software Engineer II - Senior IVR Developer
TD
Toronto, ON
- Full-time
As a member of the C&CA team, Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the business and program. This role is part of a large…
Added 50 mins ago
T
Audit Manager I (ATH 1239)
TD
Toronto, ON
- Full-time
Continuously enhance knowledge / expertise in own area Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely…
Added 1 hour ago
B
Hardware Technician Manager
BinSentry
Kitchener, ON
- Full-time
…increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical…
Added 1 hour ago
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON
…long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts…
Added 1 hour ago
KB
Helly Hansen - Assistant Store Manager @The Westin Resort
Kontoor Brands, Inc.
Whistler, BC
- Full-time
The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering exceptional customer experience, and running day-to-day store…
Added 1 hour ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
…highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating…
Added 1 hour ago
TT
Manager, Project Controls (14009)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
As a people leader, you will build, mentor, develop, and inspire a high-performing team of project controls professionals.
Added 1 hour ago
P
Supply Chain Director
Pontosense
Toronto, ON
- Full-time
…volumes are about to step up across both businesses. We need a leader who has scaled a hardware supply chain before, and who can turn returns and refurbishment into a real advantage on cost…
Added 1 hour ago
MH
Personnel Screening Administrator
Manitoba Hydro
Winnipeg, MB
- Full-time
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! We are a leader among energy companies in North America, recognized for providing highly reliable service and…
Added 1 hour ago
MH
Project Delivery Team - Project Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! We are a leader among energy companies in North America, recognized for providing highly reliable service and…

Co-operators

Claims Representative II, Special Lines

AB, Canada
Moncton, NB, Canada
Guelph, ON, Canada
London, ON, Canada
Toronto, ON, Canada
Mississauga, ON, Canada
Calgary, AB, Canada
BC, Canada
Edmonton, AB, Canada

Expected Salary range $60,574.00 to $100,956.00 CAD · Full-time

Apply About employer

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Job details

Pay: Expected Salary range $60,574.00 to $100,956.00 CAD
Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Company: CGIC Department: Prop Claims - Service Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: English is required, French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Inside Claims Representative, Special Lines you will be responsible for the investigation, negotiation and settlement of commercial and farm claims. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric solutions.

How you will create impact:

Maintaining commercial and farm claims files, including the completion of comprehensive evaluations to determine coverage and the effective negotiation and settlement of each claim.
Collaborating and fostering partnerships with Investigative Services in completing complex investigations.
Communicating with clients, delivering clear messages and keeping them informed and liaising with stakeholders to ensure the efficient, timely and quality settlement of claims.
Supporting the development of team members through coaching and sharing claims handling knowledge, acting as a technical resource and providing guidance and quality management for new staff.
Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.

To join our team:

You have three years of experience in insurance claims or a related field.
You have completed post-secondary education in insurance, risk management or a related discipline.
You hold the Chartered Insurance Professional (CIP) designation.
You have or are working towards the Provincial Adjuster Licenses.
You have experience working in a contact center and strong knowledge of client service principles, insurance and insurance claims, policy coverages and provincial legislations and regulations.
This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected Salary range $60,574.00 to $100,956.00 CAD

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The Inside Claims Representative is responsible for the investigation, negotiation, and settlement of commercial and farm insurance claims. They also contribute to the organization's client service culture by providing professional interactions and coaching team members.

Requirements

Candidates must have at least three years of experience in insurance claims and hold a Chartered Insurance Professional (CIP) designation. Post-secondary education in insurance or a related discipline is required, along with proficiency in English.

Skills

Claims investigation
Negotiation
Settlement
Commercial claims
Farm claims
Client service
Critical thinking
Communication
Coaching
Risk management
Insurance policy coverage
Provincial legislation
Technical resource
Quality management

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Claims Representative
Commercial Claims
Farm Claims
Insurance
CIP
Chartered Insurance Professional
Risk Management
Adjuster License
Investigation
Negotiation
Settlement
Client Service
Contact Center
Policy Coverage
Provincial Legislation
Critical Thinking
Coaching
Quality Management
Financial Services
Hybrid Work

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