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Added 25 mins ago
RB
Wealth Advisor
Royal Bank of Canada
Calgary, AB
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
Added 55 mins ago
B&
Business Development Representative
Black & McDonald Limited
Stoney Creek, NB
- Full-time
Black & McDonald’s Hamilton Service Division is seeking a driven, disciplined Business Development Representative (BDR) to expand our footprint across the commercial, industrial, and…
Added 57 mins ago
Trades Instructor
Manitoba Justice
The Pas, MB
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will…
Added 1 hour ago
V
Financial Services Representative (BCGEU) - South Burnaby
Vancity
Burnaby, BC
- Part-time
As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member…
Added 1 hour ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Montreal, QC
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
EB
Senior Executive Assistant
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union…
Added 2 hours ago
Investment Representative, Scotia iTRADE - Toronto, ON (Cantonese/Mandarin)
Scotiabank
Toronto, ON
The ability to utilize time-management and prioritization skills in order to ensure optimum service levels
Added 2 hours ago
W
Associate (Lions Gate Private Wealth Counsel)
Wellington-Altus
Vancouver, BC
- Full-time
Joining Lions Gate means becoming part of a collaborative team that is passionate about helping clients make better financial decisions. We combine expertise in investment management,…
Added 2 hours ago
RB
Associate Advisor
Royal Bank of Canada
Moncton, NB
- Full-time
…every level and equips us to help our clients achieve their financial…
Added 2 hours ago
W
Associate (Lions Gate Private Wealth Counsel)
Wellington-Altus
Vancouver, BC
- Full-time
Joining Lions Gate means becoming part of a collaborative team that is passionate about helping clients make better financial decisions. We combine expertise in investment management,…
Added 3 hours ago
Bilingual Senior Claims Training Specialist
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 3 hours ago
GT
Cashier (Part-Time)
Giant Tiger
Temiskaming Shores, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 3 hours ago
GT
Cashier (Part-Time)
Giant Tiger
Kawartha Lakes, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 3 hours ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Kawartha Lakes, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 3 hours ago
C
Client Support Representative
Co-operators
Moncton, NB · Guelph, ON · Laval, QC · Calgary, AB
- Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 3 hours ago
C
System Support Representative
Co-operators
Moncton, NB · Guelph, ON · Laval, QC
- Full-time
The System Support Representative is responsible for providing client service support to Financial Advisors and internal staff on policy and billing applications in a contact centre…
Added 3 hours ago
RB
Associate Advisor
Royal Bank of Canada
Vancouver, BC
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing…
Added 3 hours ago
B
Customer Service Representative
BMO
Kitchener, ON
- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 3 hours ago
SL
Bilingual Customer Service Representative
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or…
Added 3 hours ago
M
AVP, Transformation Delivery, Transition and Readiness
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…introducing reusable AI-enabled automation capabilities that improve service, strengthen controls, and create a more scalable operating model. This position will help lead the…
Added 3 hours ago
M
Associate Technical Specialist
Manulife
Toronto, ON
- Full-time
Demonstrated experience in technical support or technical customer service.
Added 4 hours ago
MM
Part-Time Financial Service Representative
Money Mart
Wetaskiwin, AB
- Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 4 hours ago
R
Wealth Advisor
RBC
Calgary, AB
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
Added 4 hours ago
Customer Service Representative
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Customer Service Representative – Mining Distribution
Added 4 hours ago
Group Sales Coordinator
RSMI-JTAC
Jasper, AB
…department. This role works closely with frontline customer service staff to deliver exceptional guest experiences. They play an important role in maintaining and growing relationships with…

Co-operators

Client Support Representative

Moncton, NB, Canada
Guelph, ON, Canada
Laval, QC, Canada
Calgary, AB, Canada

Expected salary range $ 38,007.00 - $63,345.00. · Full-time

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Job details

Pay: Expected salary range $ 38,007.00 - $63,345.00.
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Company: CGIC Department: Ontario Region1 Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: English is required, French is an asset. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Client Support role provides clerical and administrative support to the agency including greeting clients, accepting payments, answering and placing phone calls. Use existing systems to complete daily work activities as required and provide support to agency staff within the office environment.

How you will create impact:

Act as primary telephone contact by receiving, redirecting callers and managing voicemail.
Obtain, verify, and maintain customer, vendor, and operational information as required.
Process and validate vendor invoices, ensuring accuracy and compliance with established procedures.
Coordinate and manage office supply requests for district offices across Canada.
Manage vendor relationships, including sourcing services, obtaining quotations, maintaining vendor accounts, coordinating service arrangements, and ensuring vendor records, contracts, and service information remain accurate and up to date.
Maintain accurate records, databases, and trackers using Microsoft Lists and other Microsoft 365 applications.
Support process improvements, reporting activities, workflow management, and operational efficiencies using Microsoft 365 tools and technologies.
Collaborate with internal stakeholders, vendors, and district office staff to resolve operational issues and service requests.
Provide administrative and operational support through record maintenance, data management, document preparation, coordination activities, and other support functions as required.
Coordinate specific aspects of office openings, relocations, closures, and district office transitions.
Support special projects and additional operational initiatives as assigned.
Create and maintain district office websites and social media accounts.

To join our team:

Administrative Assistant program or administrative experience is an asset.
General Insurance License may be required.
Customer service experience or related business experience is preferred.
This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $ 38,007.00 - $63,345.00.

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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More about this job

Responsibilities

The role provides clerical and administrative support, including managing telephone communications, processing vendor invoices, and maintaining operational databases. You will also coordinate office supply requests, support process improvements, and assist with district office transitions.

Requirements

Candidates should have administrative experience or an Administrative Assistant program background, with customer service experience preferred. Proficiency in English is required, and a General Insurance License may be necessary for the role.

Skills

Clerical support
Administrative support
Customer service
Telephone communication
Data management
Vendor relationship management
Invoice processing
Microsoft 365
Microsoft Lists
Critical thinking
Problem solving
Document preparation
Record maintenance
Social media management
Reporting

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life insurance
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Clerical Support
Customer Service
Vendor Management
Microsoft 365
Microsoft Lists
Data Management
Financial Services
General Insurance License
Operational Support
Reporting
Workflow Management
Social Media
Invoicing
Record Keeping

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