Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 3, 2026

Hiring at a glance

View jobs

Open jobs: 3,820
Employers: 753

Advertised starting pay

Average starting payCAD / hour: $18.77Across 524 listings
Average starting payCAD / year: $48,808Across 83 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%211 listings
On-site: 94%3,572 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (515), Farm Boy Inc. (415), Shoppers Drug Mart (362).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 11 days ago
JA
Customer Service Agent (PT)
Jazz Aviation LP
Yellowknife, NT
- Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Added 11 days ago
C
Customer Service Assistant
Co-operators
Moncton, NB · Mississauga, ON
- Full-time
Added 11 days ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
A
Client Service Representative - Stony Plain
ATB
Stony Plain, AB
- Full-time
Added 11 days ago
A
Client Service Representative - Spruce Grove (12 month Term)
ATB
Spruce Grove, AB
- Full-time
Added 11 days ago
GE
Customer Service Representative
GFL Environmental Inc.
Squamish, BC
- Full-time
At GFL, our Customer Service Representatives do more than answer calls - they represent our
Added 11 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Vancouver, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 11 days ago
C
Customer Service Assistant
Co-operators
Mississauga, ON
- Full-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
C
Client Service Representative
CIBC
Nelson, BC
- Full-time
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 11 days ago
CK
Customer Service Representative
Circle K
Moncton, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 11 days ago
C
Client Service Representative
CIBC
Lacombe, AB
- Part-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
T
Bilingual Contact Centre Representative
TD
Montreal, QC
- Full-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sooke, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
SA
Warehouse and Customer Service Associate
Sollio Agriculture
Swift Current, SK
- Full-time
We are seeking a dedicated and reliable Warehouse and Customer Service Associate for our animal feed supply company. The successful candidate will be responsible for assisting in the daily…
Added 11 days ago
ML
Customer Service Representative
Motion LP
Burnaby, BC
- Full-time
Consider joining us as a Customer Service Representative if:
Added 11 days ago
BT
Customer Service Assistant - Mississauga Office
Bison Transport Inc.
Mississauga, ON
- Full-time
Bison's Customer Service division offers safety, reliability and exceptional customer service ensuring on-time pickup and delivery of shipments.
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
LT
Customer Service Representative - Part Time - Kamloops
Land Title & Survey Authority of BC (LTSA) / LandSure Systems
Kamloops, BC
- Part-time
The Land Title and Survey Authority of British Columbia (LTSA) is looking to hire a part time auxiliary Customer Service Representative (approx. 17-month term to end of March 2028) to join…
Added 11 days ago
SA
Customer Service Representative - Delivery
Sollio Agriculture
Swift Current, SK
- Full-time
We are seeking a dedicated and reliable Customer Service Representative for our animal feed supply company. The successful candidate will be responsible for assisting in the daily…
Added 11 days ago
L
Holiday Customer Service Representative
LCBO
Mississauga, ON · GTA Retail Service Centre
- Part-time
…personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer…
Added 11 days ago
J
Préposé (e), Service à la clientèle/Guest Services Representatives
JLL
Quebec, QC · CAN-CLIENT Quebec-Place Ste-Foy
- Part-time

Co-operators

Customer Service Assistant

Mississauga, ON, Canada

Expected salary range $38,007.00 to $63,345.00 CAD. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected salary range $38,007.00 to $63,345.00 CAD.
Job type: Full-time
Apply by: Nov 21, 2026
Experience: 0 to 1 year of experience in insurance, sales and/or customer support.
Posting language: English
Posted: Oct 22, 2026

Original job description

Company: CGIC

Department: Embedded Experience Ops

Employment Type: Temporary Full-Time (12 months)

Work Model: Hybrid (2 days in office)

Language: Only English is required.

The Opportunity

We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As a Customer Service Assistant, you will respond to unlicensed customer requests via our inbound channels and will initiate some outbound client contact related to potential sales leads and other customer follow up as required. The Customer Service Assistant will complete administrative and back-office tasks to support the Licensed Insurance Representatives and manage volumes.

How You Will Create Impact

Proactively engage with clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one.
Answer queue calls and respond to chats and emails to quickly to identify and solve customer inquiries
Provide first line technical and troubleshooting support to customers
Make outbound calls to follow up on potential sales leads and determine eligibility prior to transferring to a licensed insurance representative
Contribute to team results by supporting all colleagues to be successful in meeting client needs.
Other administrative and back-office tasks as required.

How You Will Succeed

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support your peers.

To Join Our Team

0 to 1 year of experience in insurance, sales and/or customer support.
Working knowledge of Insurance or industry specific knowledge would be preferred.
Basic keyboarding skills and knowledge of MS Office.
Proficient in sales and customer support.

What You Need To Know

This role operates in a contact centre environment where a high level of audio and visual concentration is required for periods of time.
Standard business hours: Monday through Friday from 9am-5pm.
Extended work hours, including evenings and weekends, may be required in the future.
This role involves direct contact with clients and/or service providers in their environment.
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Volunteer opportunities to give back to your community.

Salary information

Expected salary range $38,007.00 to $63,345.00 CAD.

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries through calls, chats, and emails, provide first-line technical support, and follow up on potential sales leads before transferring eligible clients to licensed insurance representatives. Complete administrative and back-office tasks while supporting colleagues and delivering a strong customer experience.

Requirements

The role requires 0–1 year of experience in insurance, sales, or customer support; insurance or industry knowledge is preferred. Candidates should have basic keyboarding and Microsoft Office skills, sales and customer support proficiency, and strong communication, critical-thinking, and teamwork abilities.

Skills

Customer Service
Sales Support
Insurance Knowledge
Inbound Call Handling
Chat And Email Support
Outbound Calling
Technical Troubleshooting
Problem Solving
Critical Thinking
Communication
Teamwork
Administrative Support
Back-Office Operations
Keyboarding
Microsoft Office

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Supportive Workplace Culture
Volunteer Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Centre
Insurance
Financial Services
Sales Leads
Inbound Calls
Outbound Calls
Chat Support
Email Support
Technical Support
Troubleshooting
Customer Follow-Up
Eligibility Assessment
Licensed Insurance Representatives
Administrative Tasks
Back-Office Operations
Microsoft Office
Keyboarding
Client Experience
Continuous Improvement
Critical Thinking
Teamwork
Hybrid Work

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