Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 3, 2026

Hiring at a glance

View jobs

Open jobs: 1,723
Employers: 472

Advertised starting pay

Average starting payCAD / hour: $18.38Across 238 listings
Average starting payCAD / year: $47,659Across 34 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%34 listings
Hybrid: 7%123 listings
On-site: 91%1,564 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (232), Farm Boy Inc. (201), Shoppers Drug Mart (68).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 1 month ago
Overnight Customer Service Representative
Circle K
Truro, NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Overnight Customer Service Representative
Circle K
Rexton, NB
As a Customer Service Representative, you will enjoy:
Added 1 month ago
CK
Customer Service Representative
Circle K
Salisbury, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 2 months ago
Contact Centre Representative (Elmwood Spa, elmspa)
Westerkirk
Toronto, ON
Elmwood Spa is looking for a customer-focused Call Centre Representative to provide exceptional service while assisting guests with reservations, inquiries, and spa experiences. If you…
Added 1 month ago
MS
Customer service representative supervisor
Maple Supply Chain Management Inc.
Markham, ON
- Full-time
Added 3 months ago
PA
Customer Service Representative
PAL Airlines
Happy Valley-Goose Bay, NL
- Full-time
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you…
Added 1 month ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vernon, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 1 month ago
LM
Customer Service Associate  - Seasonal positions
La Maison Simons
Quebec, QC · Place Sainte-Foy
- Part-time
Added 1 month ago
Customer Service Representative
Circle K
Truro, NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Collision & Glass Customer Service Representative
The Jim Pattison Auto Group
Winnipeg, MB
Jim Pattison Collision & Glass are seeking an experienced and customer-focused Bodyshop Customer Service Representative to join our team. This role is the primary point of contact for…
Added 3 months ago
TC
Bilingual Customer Service Representative
Turf Care Products Cana
Newmarket, ON
- $50,000 to $65,000 CAD / year
- Full-time
…turf equipment, irrigation solutions, robotic technology, and service support to golf courses, municipalities, and landscape professionals across Canada. As a privately owned company, our…
Added 2 months ago
Customer Service Representative
PROVINCIAL AEROSPACE LTD
Sept-Îles, QC
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re looking for more great people to join our team. If you…
Added 1 month ago
CK
Customer Service Representative
Circle K
Norton, NB
- Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
TM
Customer Service Representative
TWO MEN AND A TRUCK®
Ottawa, ON
- Full-time
Provide outstanding customer service on all calls and online inquiries
Added 1 month ago
GC
Bilingual Customer Service Representative
Grainger Canada
Montreal, QC
- Full-time
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 1 month ago
N
Customer Service Representative
Nutrien
MB · Darlingford, MB
- Full-time
Added 2 months ago
C
Customer Service Representative
Co-operators
Warwick, QC
- Full-time
Added 1 month ago
GP
Customer Service Representative
Genuine Parts Company
ON · UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 1 month ago
Customer Service Representative
Kirmac Collision and Autoglass
Kelowna, BC
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
Added 1 month ago
CK
Customer Service Representative
Circle K
Enfield, NS
- Temporary
As a Customer Service Representative, You Will Enjoy
Added 2 months ago
C
Customer Service Representative
Co-operators
Caplan, QC
- Full-time
Added 1 month ago
CK
Food Service Customer Service Representative
Circle K
Waasis, NB
- Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
H
Customer Service Representative
Hertz
Toronto, ON · Etobicoke, ON
- Part-time
We are looking for a part time Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for…
Added 1 month ago
GP
Customer Service Representative
Genuine Parts Company
Vaughan, ON · UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for

Co-operators

Customer Service Representative

Caplan, QC, Canada

Expected salary range $43,550 to $72,583 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected salary range $43,550 to $72,583
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Jul 25, 2026

Original job description

Company: CGIC

Department: Retail Sales

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: Bilingualism in English and French is required.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients' unique needs.

As the customer service representative in our offices located in Caplan, Quebec and Warwick, Quebec you will consistently attract new business, meet or exceed sales targets and provide excellent client care. You will play a fundamental role in supporting and developing agency/call centre operations through prospecting, client contacts and sales activities, with a focus on Auto and Property insurance.

How You Will Create Impact

Selling auto and property insurance to clients by identifying insurance needs, proactively building a network that cultivates sales opportunities and responding to cross-channel leads in a timely fashion.
Applying appropriate underwriting guidelines within current binding authority levels, providing quotes and upselling and cross-selling other product lines through referrals.
Contributing to the overall sales growth plan by achieving individual sales, quality and productive goals.
Providing exceptional client service through responding to client inquiries and concerns, resolving complaints and escalating matters appropriately.
Maintaining client retention by supporting referrals and effectively communicating, listening and negotiating with clients who inquire about cancellation.
This position supports primarily non-French speaking clients located inside and/or outside of Québec and requires proficiency in English on a regular basis. The essential non-French duties are not assignable to adjacent or other team members.

How You Will Succeed

You influence change and are committed to continuous improvement, in order to exceed client expectations. 
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages. 
You’re an effective team player who shares knowledge to support your peers.

To Join Our Team

You have one year of experience in an office environment.
You have some post-secondary education.
Having knowledge of underwriting practices and home and auto insurance products is an asset.
Having the Personal lines Damage Insurance Licence delivered by l’Autorité des marchés financiers du Québec (AMF) is an asset.
Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.

What You Need To Know

This role operates in a call center environment where a high level of audio and visual concentration is required for extended periods of time.
Strict confidentiality with respect to employee’s employment records and other personal information.
You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career. Opportunities to give back to your community.

A Competitive Compensation Package And Benefits Program.

Expected salary range $43,550 to $72,583

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The representative will sell auto and property insurance by identifying client needs and proactively building a sales network. They are responsible for providing exceptional client service, resolving complaints, and maintaining client retention through effective communication.

Requirements

Candidates must have one year of office experience and some post-secondary education, with proficiency in both English and French. Knowledge of underwriting and a Personal lines Damage Insurance Licence from the AMF are considered assets.

Skills

Auto Insurance
Property Insurance
Underwriting
Sales Prospecting
Cross-selling
Upselling
Conflict Resolution
Bilingualism (English/French)
Critical Thinking
Communication Skills
Negotiation

Benefits

Training and development opportunities
Community give-back opportunities
Benefits program

Visa sponsorship

Not detected in the job text

Keywords

Auto Insurance
Property Insurance
Underwriting
AMF Licence
Financial Services
Call Center
Client Engagement
Bilingual
Sales Targets
Customer Service
Prospecting
Retail Sales

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