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Added 11 mins ago
Associé(e) aux ventes à temps plein / Full-Time Sales Associate
Browns Shoes
Mirabel, QC
Full-time
Chez Chaussures Browns, nous nous efforçons de créer des expériences client exceptionnelles empreintes de style, de service et de passion.
Added 24 mins ago
Associate
RBC Dominion Securities
Victoria, BC
Full-time
The RBC Dominion Securities branch located in Victoria is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Associate.
Added 24 mins ago
Litigation Associate
Merovitz Potechin LLP
Ottawa, ON
Full-time
We understand that in order to provide outstanding client service, all members of the team must feel a sense of belonging, collegiality, and respect, and Merovitz Potechin does its utmost…
Added 25 mins ago
Sales Solution Specialist
Sysco
Quebec, QC · Sysco Canada Inc.
Full-time
Added 25 mins ago
Private Banking Associate Co-op – Winter 2027
CIBC
Toronto, ON
Full-time
You will provide administrative and sales support to one or more Private Banking Advisors. As an Associate Co-op, Private Banking, you will provide exceptional service to Private Banking…
Added 40 mins ago
Associate, Paid Search
WPP Media
Toronto, ON
Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
Added 40 mins ago
Front Desk Housing Associate, Full Time
ESS Compass
Fort McMurray, AB
Full-time
The responsibility of the Front Desk/Housing Associate is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within…
Added 40 mins ago
Associate Director, Zulumatic
Zulu Alpha Kilo
Toronto, ON
We’re in search of an Associate Director, Investment & Analytics who’s obsessed with turning plans into performance and excited to help scale a fast-growing discipline. This client-facing…
Added 54 mins ago
Manager, Sales Support, Temporary
Aviso
Toronto, ON
$93,000 to $113,000 CAD / year
Temporary
…Support is responsible for leading and overseeing the Sales Associate team, ensuring smooth operation and exceptional support for the sales processes. This role requires a combination of…
Added 54 mins ago
Sales Associate (Mandarin Proficiency Required)
Thom Browne, Inc.
Vancouver, BC
$23 to $25 CAD / hour
Full-time
Provide sales and client-service assistance in Mandarin to Mandarin-speaking clients, including product consultations, fit and alteration discussions, purchases, and after-sales service
Added 54 mins ago
Sales Associate (Oakridge Park)
Thom Browne, Inc.
Vancouver, BC
$23 to $25 CAD / hour
Full-time
Develop and maintain a sophisticated client network by leveraging clienteling tools and building long-term relationships through meaningful, personalized communication and service
Added 1 hour ago
Associate
RBC
Victoria, BC
Full-time
The RBC Dominion Securities branch located in Victoria is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Associate.
Added 1 hour ago
Event Audio Visual Technician, Downtown Toronto Full Time
Encore Canada
Toronto, ON
Full-time
Understands and fosters the hotel or client relationship.
Added 1 hour ago
Legal Accounting Associate
Bluestar Equity
Barrie, ON
$50,000 to $60,000 CAD / year
Full-time
Bluestar Professional Services Inc. is looking for a knowledgeable and experienced Accounting Associate to support the day-to-day accounting operations of multiple client law firms.
Added 1 hour ago
Women's Department Manager - Vancouver
Brunello Cucinelli
Vancouver, BC
$90,000 to $110,000 CAD / year
Full-time
Manage and assist associates with the use of all client relationship resources (training tools, client books, etc.) to provide personal assistance to customers
Added 1 hour ago
Retail Associate, PT - Nike Marche Central
Nike
Montreal, QC · NFS CA MARCHE CENTRAL
Part-time
En tant que Retail Associate Nike, vous représentez NIKE. Si vous aimez les volumes d'activités élevés et les rythmes intenses, ce poste est fait pour vous. Vos expériences et points de vue…
Added 1 hour ago
Associés aux ventes
New Balance
Montreal, QC
Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 1 hour ago
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
Compliance Associate Rotational Program
TD
Toronto, ON
Full-time
…passion for procedure, this program is for you. Our 24-month Associate Program for new graduates is designed to attract, develop and retain top talent and build a leadership pipeline within…
Added 1 hour ago
Financial Crimes Risk Management Associate
TD
Toronto, ON
Full-time
…passion for procedure, this program is for you. Our 24-month Associate Program for new graduates is designed to attract, develop and retain top talent and build a leadership pipeline within…
Added 1 hour ago
Personal Banking Associate Trainee
TD
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…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
Temporary Sales Associate
Coach
Vaughan, ON
Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 1 hour ago
1795 Financial Analyst III
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Contract
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Added 1 hour ago
Associate Lawyer - Corporate Securities
Urban Legal Recruitment Inc.
Vancouver, BC
$145,000 to $185,000 CAD / year
Full-time
We are currently seeking a talented Mid-Level Corporate Securities Associate to join the esteemed Corporate Securities practice group in Vancouver. This role offers an exceptional…
Added 1 hour ago
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
$23 CAD / hour
Full-time
- Collaborer avec les services internes pour répondre aux demandes des clients et garantir une expérience client positive

Co-operators

Disability Case Manager I

Guelph, ON, Canada

Pay: Expected salary range $50,280 - $83,800
Job type: Full-time
Experience: You have 2-3 years of disability claims management experience.
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Company: CLIC Department: Group Benefits Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Group Benefits team is a leader in our target markets through service excellence and innovative technology and products. Influenced by our co-operative values, our team of experts work collaboratively with clients to deliver solutions that meet their business needs.

As the Disability Case Manager I you will investigate, adjudicate and resolve short-term disability claims and begin the management of long-term disability claims. You will develop case management plans, initiate and implement interventions to minimize claim durations, and contribute to our client service culture through daily interactions with claimants, employers and treatment providers.

How you will create impact:

Assessing eligibility of claims in accordance with policy provisions including reviewing documentation received, ensuring the accuracy of data and requesting additional information if required.
Interviewing and communicating with claimants and stakeholders to assess and inform of claims decisions within established service timeframes and triaging claims as necessary to evaluate rehabilitation potential.
Calculating and issuing benefit payments, initiating necessary assessments, developing and monitoring case management and return to work plans and utilizing available resources to ensure appropriate and timely treatment.
Preparing claim files for transition to long-term disability where necessary, including gathering and assessing pre-existing condition information and triaging with the long-term disability case manager.
Developing claims management strategies through triage, referrals to senior case managers or consulting with supervisors, legal and medical professionals.

To join our team:

You have 2-3 years of disability claims management experience.
You have a post-secondary degree in Kinesiology, Psychology, Disability Management or a related discipline.
You hold the Associate, Life and Health Claims (ALHC) designation.
You have working knowledge of disability management protocols and practices.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $50,280 - $83,800

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

#IN-DNI

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More about this job

Responsibilities

The Disability Case Manager investigates, adjudicates, and resolves short-term disability claims while managing the transition to long-term disability. They develop case management plans, initiate interventions to minimize claim durations, and maintain regular communication with claimants, employers, and treatment providers.

Requirements

Candidates must have 2-3 years of disability claims management experience and a post-secondary degree in a relevant discipline like Kinesiology or Psychology. Additionally, the role requires the Associate, Life and Health Claims (ALHC) designation and a working knowledge of disability management protocols.

Skills

Disability claims management
Case management
Adjudication
Claims assessment
Return to work planning
Critical thinking
Communication
Triage
Rehabilitation assessment
Data accuracy
Stakeholder management
Problem solving
Collaboration
Continuous improvement

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Disability Case Manager
Group Benefits
Claims Adjudication
Short-term disability
Long-term disability
Case management plans
Return to work
Kinesiology
Psychology
Disability Management
ALHC
Associate, Life and Health Claims
Financial services
Triage
Rehabilitation
Claims strategy
Stakeholder communication
Benefit payments
Data analysis
Risk assessment

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