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Added 9 mins ago
Feed Warehouse Associate - FT (Langley)
Otter Co-op
Langley (District), BC
$18.36 to $25.61 CAD / hour
Full-time
Otter Co-op is now hiring a Full-Time Warehouse Associate for our Feed Warehouse located in Langley, BC.
Added 9 mins ago
Relationship Manager Business Markets Intern
RBC
Stellarton, NS
Full-time
Business development and prospecting skills, including building and leveraging valuable centres of influence within the local business community
Added 9 mins ago
Senior Associate
RBC
Vaughan, ON
Full-time
The RBC Dominion Securities branch located in Vaughan is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Senior Associate.
Added 9 mins ago
Associate, Operations II
RBC
Toronto, ON
Full-time
We are seeking detail-oriented and adaptable Associate-Operations Support to join our dynamic team. In this role, you will handle escalations, process critical payments, and support daily…
Added 9 mins ago
Administrative Assistant
RBC
Coquitlam, BC
Full-time
The RBC Dominion Securities branch located in Coquitlam is seeking an Associate to provide trading support to a successful Equity, Options, and Futures Broker. You will be responsible for…
Added 39 mins ago
Intern, Private Client Service
Connor, Clark & Lunn Private Capital Ltd.
Toronto, ON
…client-focused team. This is an opportunity to support our associate and Wealth Advisor teams with a variety of tasks and experience the Wealth Management cycle…
Added 39 mins ago
Donor Centre Associate (Blood Collections)
Canadian Blood Services
London, ON
Canadian Blood Services is looking for a Regular part-time Phlebotomist (Donor Care Associate) to join our dynamic Donor Centre team in London, Ontario.
Added 39 mins ago
Retail Sales Associate
Canna Cabana
Prince George, BC
Part-time
Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.
Added 39 mins ago
Administrative Assistant
Royal Bank of Canada
BC · COQUITLAM, British Columbia
Full-time
The RBC Dominion Securities branch located in Coquitlam is seeking an Associate to provide trading support to a successful Equity, Options, and Futures Broker. You will be responsible for…
Added 53 mins ago
DYNAMITE - Seasonal Sales Associate - Les Avenues Vaudreuil
Groupe Dynamite
Vaudreuil-Dorion, QC
Temporary
…wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If you're ready to bring an elevated presence and…
Added 53 mins ago
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 54 mins ago
STHS Winter 2026 - Guest Services/Retail Associate
Northland Properties
Revelstoke, BC
Added 1 hour ago
Replenishing Associate
Veterinary Purchasing Co. Ltd.
St. Marys, ON
Full-time
…new members to join our Operations team in the Replenishing Associate role. Be a part of the supply chain industry and join…
Added 1 hour ago
Permanent Sales Associate (Devonshire Mall)
Knix
Windsor, ON
$17.95 CAD / hour
Part-time
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 1 hour ago
Licensed Optician-Huntsville, ON-Pearle Vision
EssilorLuxottica Group
Huntsville, ON
…they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care…
Added 1 hour ago
Registered Massage Therapist
Foundation Physiotherapy & Wellness
Toronto, ON
Internship
…are a fast paced environment with referral sources from the community, physicians, surgeons and a strong digital…
Added 1 hour ago
Program Support Worker (Casual, On call)
First United Church Community Ministry Society
Vancouver, BC
Full-time
FIRST UNITED is a registered charity that has been serving Vancouver's Downtown Eastside community for 140 years. We offer responsive, low-barrier services to individuals who are low…
Added 1 hour ago
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Kapuskasing, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Regional Associate
CIBC
Vancouver, BC
Full-time
…opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our…
Added 1 hour ago
Customer Experience Associate - Lakeshore Centre Branch, Kelowna, BC (22.5 hours/week)
Scotiabank
Kelowna, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Senior Associate, Business Restructuring & Turnaround Services
BDO
Oakville, ON · Toronto, ON
Full-time
We’re looking for a Senior Associate to join our Corporate Restructuring group. This is a new role and a unique opportunity for someone who wants to build a meaningful career in financial…
Added 1 hour ago
Senior Associate, Business Restructuring & Turnaround Services
BDO
AB
Full-time
We’re looking for a Senior Associate to join our Corporate Restructuring group. This is a new role and a unique opportunity for someone who wants to build a meaningful career in financial…
Added 1 hour ago
Permanent Sales Associate (Devonshire Mall)
Knix
Windsor, ON
$17.95 CAD / hour
Full-time
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 1 hour ago
Coordinator, Strategic Initiatives
University of Calgary
Calgary, AB
Full-time
…Executive Director and Academic Directors, OSLE's staff team, Associate Deans across all academic units, as well as Directors from business units, including Information Technologies,…
Added 1 hour ago
Sales Associate
Rogers Communications
Granby, QC
Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.

Closed listing

Co-operators

Disability Case Manager I

Guelph, ON, Canada

Pay: Expected salary range $50,280 - $83,800
Job type: Full-time
Experience: You have 2-3 years of disability claims management experience.
Posting language: English
Posted: Sep 25, 2026

This opening has closed.

The original listing is kept below for reference.

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About employer

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Original job description

Archived listing. The details below describe a past opening.

Company: CLIC Department: Group Benefits Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Group Benefits team is a leader in our target markets through service excellence and innovative technology and products. Influenced by our co-operative values, our team of experts work collaboratively with clients to deliver solutions that meet their business needs.

As the Disability Case Manager I you will investigate, adjudicate and resolve short-term disability claims and begin the management of long-term disability claims. You will develop case management plans, initiate and implement interventions to minimize claim durations, and contribute to our client service culture through daily interactions with claimants, employers and treatment providers.

How you will create impact:

Assessing eligibility of claims in accordance with policy provisions including reviewing documentation received, ensuring the accuracy of data and requesting additional information if required.
Interviewing and communicating with claimants and stakeholders to assess and inform of claims decisions within established service timeframes and triaging claims as necessary to evaluate rehabilitation potential.
Calculating and issuing benefit payments, initiating necessary assessments, developing and monitoring case management and return to work plans and utilizing available resources to ensure appropriate and timely treatment.
Preparing claim files for transition to long-term disability where necessary, including gathering and assessing pre-existing condition information and triaging with the long-term disability case manager.
Developing claims management strategies through triage, referrals to senior case managers or consulting with supervisors, legal and medical professionals.

To join our team:

You have 2-3 years of disability claims management experience.
You have a post-secondary degree in Kinesiology, Psychology, Disability Management or a related discipline.
You hold the Associate, Life and Health Claims (ALHC) designation.
You have working knowledge of disability management protocols and practices.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $50,280 - $83,800

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

#IN-DNI

About employer

More about this job

Responsibilities

The Disability Case Manager investigates, adjudicates, and resolves short-term disability claims while managing the transition to long-term disability. They develop case management plans, initiate interventions to minimize claim durations, and maintain regular communication with claimants, employers, and treatment providers.

Requirements

Candidates must have 2-3 years of disability claims management experience and a post-secondary degree in a relevant discipline like Kinesiology or Psychology. Additionally, the role requires the Associate, Life and Health Claims (ALHC) designation and a working knowledge of disability management protocols.

Skills

Disability claims management
Case management
Adjudication
Claims assessment
Return to work planning
Critical thinking
Communication
Triage
Rehabilitation assessment
Data accuracy
Stakeholder management
Problem solving
Collaboration
Continuous improvement

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Disability Case Manager
Group Benefits
Claims Adjudication
Short-term disability
Long-term disability
Case management plans
Return to work
Kinesiology
Psychology
Disability Management
ALHC
Associate, Life and Health Claims
Financial services
Triage
Rehabilitation
Claims strategy
Stakeholder communication
Benefit payments
Data analysis
Risk assessment

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