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Added 13 mins ago
Associate, Incident Response
Kroll
Canada
Full-time
…Incident Response Engagement. You will work alongside accomplished senior staff, enhancing your own DFIR expertise and delivering excellent service. You will be part of an award-winning and…
Added 13 mins ago
Senior Mechanical Pumping Engineer
Associated Engineering
Vancouver, BC
Full-time
We serve a wide range of client sectors across Western Canada with projects ranging from small-scale studies to large and complex multi-disciplinary design and construction assignments. Our…
Added 13 mins ago
Gestionnaire de projet, portefeuille de bâtiments publics / Project Manager, Public Buildings Portfolio
Tiree
Montreal, QC
Full-time
Collaborer étroitement avec les parties prenantes du client afin d’harmoniser les activités du projet avec les besoins opérationnels et de réduire au minimum les perturbations dans les…
Added 14 mins ago
Senior Civil Engineer
GHD Group Pty Ltd
Vancouver, BC
Client & Customer Management (External): Manage relationships with small clients while also helping senior colleagues manage relationships with larger key clients and customers.
Added 43 mins ago
Junior Commercial Property Manager
TalentSphere Staffing Solutions
Concord, ON
Full-time
Our client, an established Real Estate Developer out of Concord, Ontario seeks as Junior Commercial Property Manager to support their growing portfolio. The Commercial / Industrial…
Added 43 mins ago
Digital Marketing Account Manager
BoomerangFX
Mississauga, ON
$80,000 to $85,000 CAD / year
Full-time
The Digital Marketing Account Manager is responsible for executing and optimizing digital marketing programs while ensuring a seamless, high-quality customer experience that drives client…
Added 43 mins ago
Director, Transportation
City of Surrey
Surrey, BC
$197,628 to $232,503 CAD / year
Full-time
Reporting to the General Manager of Engineering, the Director, Transportation is accountable for planning, managing, building and maintaining transportation infrastructure and services to…
Added 59 mins ago
TD Insurance, Senior Counsel
TD
Toronto, ON
Full-time
Strong interpersonal & client service skills; professional and positive demeanor
Added 59 mins ago
Senior Relationship Manager
TD
Ottawa, ON
Full-time
The Senior Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is…
Added 1 hour ago
Senior Relationship Manager
TD
Ottawa, ON
Full-time
The Senior Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is…
Added 1 hour ago
Regional Associate
CIBC
Vancouver, BC
Full-time
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and…
Added 1 hour ago
Senior Relationship Manager
BMO
Montreal, QC · DEMA
Full-time
Senior Relationship Manager, Commercial Banking
Added 1 hour ago
Senior Executive Assistant
BMO Capital Markets
Montreal, QC
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 1 hour ago
Sr. Client Manager
Open Text Corporation
Richmond Hill, ON
Senior Client Managers at OpenText are part of a global team of highly skilled and entrepreneurial professionals who understand that their clients are experiencing unprecedented change.…
Added 1 hour ago
SENIOR MANAGER, SECURITY AND DISBURSEMENT - Montreal, St. Laurent, Laval, Moncton
BDC
Moncton, NB
Full-time
The Senior Manager, Security and Disbursement, is responsible for ensuring that all due diligence and verifications are completed prior to the disbursement of loans. He or she works on the…
Added 1 hour ago
Sales Manager
Ecom Logistics
Toronto, ON · Greater Toronto Area, Canada
Full-time
Explain processes, pricing, implementation requirements, and service expectations in language appropriate to the client’s level of expertise.
Added 1 hour ago
Senior Procurement Specialist
The Mason Group - Strategic Search Partners
Toronto, ON
$81,831 to $102,289 CAD / year
Full-time
Our client is a leading Ontario regulatory organization seeking a Senior Procurement Specialist to join their Finance and Administration team. This is a strategic, highly visible role…
Added 2 hours ago
Sr Customer Success Manager - Bilingual (French/English) / Gestionnaire principal de la réussite client - Bilingue (français/anglais)
UKG
Canada
Full-time
The Senior Customer Success Manager (CSM) is a strategic, customer-facing role responsible for driving value realization, adoption, retention, and growth across a portfolio of UKG…
Added 2 hours ago
Senior Business Support Analyst
TD
Toronto, ON
Full-time
A dedicated Senior Business Support Analyst is required to drive business operational readiness across the Cloud Data Platform. This role will be accountable for modernizing Cloud Data…
Added 2 hours ago
Service Representative
BMO
Toronto, ON · FCP
Full-time
demonstrating professional client service, both internally in our office and externally on the premises of our clients
Added 2 hours ago
Senior Account Manager, Commercial Banking (Real Estate Finance)
BMO
Montreal, QC · DEMA
Full-time
Engages with senior leadership and cross-functional teams to align strategies, address client needs, and drive holistic business solutions.
Added 2 hours ago
National Account Manager - Canada (Confident Remodels)
Installation Made Easy
Remote, Canada
Remote
…l’atteinte des initiatives liées aux comptes, des attentes de service et des cibles de…
Added 2 hours ago
Project Director - Canem
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
Full-time
· Experience in senior leadership roles such as Senior Project Manager, Operations Manager, Project Director, or equivalent.
Added 2 hours ago
nterim Owner’s Representative (Food Manufacturing Facility Construction)
LHH Knightsbridge
Vaughan, ON
Full-time
Our client is a Canadian food manufacturing company with a global footprint. They are urgently seeking an Owner's Representative to oversee a $15M construction project inside an operating…
Added 2 hours ago
Project Manager
Actalent
Vaughan, ON
$40 to $50 CAD / hour
Contract
…design, certification, airworthiness, and testing. The Project Manager works on-site in a full-time, permanent capacity and collaborates closely with multidisciplinary engineering teams and…

Closed listing

Co-operators

Disability Case Manager I

Guelph, ON, Canada

Pay: Expected salary range $50,280 - $83,800
Job type: Full-time
Experience: You have 2-3 years of disability claims management experience.
Posting language: English
Posted: Sep 25, 2026

This opening has closed.

The original listing is kept below for reference.

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About employer

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Original job description

Archived listing. The details below describe a past opening.

Company: CLIC Department: Group Benefits Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Group Benefits team is a leader in our target markets through service excellence and innovative technology and products. Influenced by our co-operative values, our team of experts work collaboratively with clients to deliver solutions that meet their business needs.

As the Disability Case Manager I you will investigate, adjudicate and resolve short-term disability claims and begin the management of long-term disability claims. You will develop case management plans, initiate and implement interventions to minimize claim durations, and contribute to our client service culture through daily interactions with claimants, employers and treatment providers.

How you will create impact:

Assessing eligibility of claims in accordance with policy provisions including reviewing documentation received, ensuring the accuracy of data and requesting additional information if required.
Interviewing and communicating with claimants and stakeholders to assess and inform of claims decisions within established service timeframes and triaging claims as necessary to evaluate rehabilitation potential.
Calculating and issuing benefit payments, initiating necessary assessments, developing and monitoring case management and return to work plans and utilizing available resources to ensure appropriate and timely treatment.
Preparing claim files for transition to long-term disability where necessary, including gathering and assessing pre-existing condition information and triaging with the long-term disability case manager.
Developing claims management strategies through triage, referrals to senior case managers or consulting with supervisors, legal and medical professionals.

To join our team:

You have 2-3 years of disability claims management experience.
You have a post-secondary degree in Kinesiology, Psychology, Disability Management or a related discipline.
You hold the Associate, Life and Health Claims (ALHC) designation.
You have working knowledge of disability management protocols and practices.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $50,280 - $83,800

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

#IN-DNI

About employer

More about this job

Responsibilities

The Disability Case Manager investigates, adjudicates, and resolves short-term disability claims while managing the transition to long-term disability. They develop case management plans, initiate interventions to minimize claim durations, and maintain regular communication with claimants, employers, and treatment providers.

Requirements

Candidates must have 2-3 years of disability claims management experience and a post-secondary degree in a relevant discipline like Kinesiology or Psychology. Additionally, the role requires the Associate, Life and Health Claims (ALHC) designation and a working knowledge of disability management protocols.

Skills

Disability claims management
Case management
Adjudication
Claims assessment
Return to work planning
Critical thinking
Communication
Triage
Rehabilitation assessment
Data accuracy
Stakeholder management
Problem solving
Collaboration
Continuous improvement

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Disability Case Manager
Group Benefits
Claims Adjudication
Short-term disability
Long-term disability
Case management plans
Return to work
Kinesiology
Psychology
Disability Management
ALHC
Associate, Life and Health Claims
Financial services
Triage
Rehabilitation
Claims strategy
Stakeholder communication
Benefit payments
Data analysis
Risk assessment

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