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Added 4 mins ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 50 mins ago
M
Senior Software Engineer - Card Network Integration
Marqeta
Remote, Canada
- Full-time
- Remote
…this role, you will help design and deliver scalable software solutions for batch and event driven processing of card network settlement and transaction data. You will own and deliver…
Added 2 hours ago
RG
Shift Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
…relentlessly to enrich modern living through our innovative stone wool…
Added 2 hours ago
C
Product Manager
Co-operators
Guelph, ON · Toronto, ON
- Full-time
As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and…
Added 5 hours ago
C
Manager, Program Operations
Cantrav
Quebec, QC
- Full-time
Thorough, detail-oriented, and experienced, the Program Manager, Operations is responsible for the successful planning, coordination, and execution of group programs across the destinations…
Added 5 hours ago
C
Product Manager
Co-operators
Guelph, ON
- Full-time
As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and…
Added 5 hours ago
C
Product Manager
Co-operators
Toronto, ON
- Full-time
As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and…
Added 5 hours ago
MT
Client Account Specialist
McCarthy Tétrault LLP
Calgary, AB
- Full-time
McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec…
Added 5 hours ago
BF
Manager Client and Case Management Services
Bc Family Maintenance Agency
Victoria, BC
- Full-time
The Manager, Client and Case Management Services reports to the Director, Client Services and Operations. This position identifies the necessary resources for achieving operational…
Added 6 hours ago
W
Quality Assurance (QA) Analyst
WISI
Pitt Meadows, BC
- Full-time
At WISI, we’ve been delivering innovative, carrier-grade video delivery solutions for nearly a century. Our technology powers world-class user experiences for video operators around the…
Added 6 hours ago
FF
Associate Fig Bar Manager | Formula Fig Midtown
Formula Fig
Toronto, ON
- Full-time
The Associate Fig Bar Manager will play a key role in supporting the launch and day-to-day operations of our Midtown Fig Bar. This position supports Fig Bar operations, manages staff,…
Added 6 hours ago
ET
Senior Product Manager, Integration & Data Platforms
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
We're looking for a Product Manager who has successfully delivered data-intensive initiatives and understands how enterprise data moves across complex ecosystems. The ideal candidate has…
Added 6 hours ago
OP
Senior Financial Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
Added 6 hours ago
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Security Architect (Distributed Ledger)
TD
Toronto, ON
- Full-time
…while contributing to the modernization of enterprise banking solutions. Experience with wallets, transactions, and workflow orchestration platforms is highly desirable and will be…
Added 7 hours ago
RG
Shift Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
…relentlessly to enrich modern living through our innovative stone wool…
Added 7 hours ago
AA
Territory Manager - Stettler
Alberta AG Centre
Coaldale, AB
- Full-time
The Territory Manager drives targeted sales and inventory goals to support profitable company growth. This role focuses on delivering exceptional service that enhances the customer sales…
Added 7 hours ago
HD
Specialist - Server Support - JWS (35hrs)
Halton District School Board
Burlington, ON
- Full-time
…teams that proactively identify risks, facilitates incident and event response, and identifies, records, and interprets lessons learned to inform policy and procedural changes. The role is…
Added 7 hours ago
BG
Launch and Project Management - Placement Year
BMW Group
Goodwood, ON
- Internship
Able to communicate solutions clearly and concisely.
Added 7 hours ago
Product Manager Senior - Supply Chain Technology
Acuity Inc.
Brossard, QC
…including lighting, lighting controls, building management solutions, and location-aware…
Added 8 hours ago
TC
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Kitchener, ON
- Full-time
Assistant General Manager | General Manager Role Responsibilities :
Added 8 hours ago
SG
Enterprise - Intermediate Associate
Segal GCSE LLP
Toronto, ON
- $58,000 to $72,000 CAD / year
Organize document manager sections, working papers and referencing in accordance with firm standards.
Added 8 hours ago
TC
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Kitchener, ON
- $80,000 to $100,000 CAD / year
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Assistant General Manager | General Manager Role Responsibilities :
Added 8 hours ago
MO
Manager of Recreation and Aquatics
Municipality of East Hants, Nova Scotia, Canada
Elmsdale, NS
- Full-time
Due to an internal promotion, we are accepting resumes for a Manager of Recreation and Aquatics to join our team.
Added 8 hours ago
CE
Legal Counsel
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager and Associate General Counsel, Canadian Upstream Legal Operations, the Legal Counsel will play a meaningful role in handling a wide variety of upstream oil…
Added 8 hours ago
B
Marketing Coordinator, Winter 2027 (Co-op/Internship) - 8 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
…planning, development, production and delivery of marketing solutions. Works collaboratively with key stakeholders to ensure timelines are met and marketing collateral is aligned with brand…

Co-operators

Product Manager

Toronto, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

Apply About employer

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Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

Company: CGL

Department: Client Experience

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How You Will Create Impact

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:

Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
Influence, persuade and advise on solution strategies and directions.
Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How You Will Succeed

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To Join Our Team

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What You Need To Know

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Own and advance the digital product portfolio, including telephony and CRM capabilities, by defining product vision, roadmaps, requirements, and priorities based on client needs and business impact. Lead cross-functional teams and stakeholders through incremental delivery, performance analysis, and continuous improvement to deliver high-quality solutions on time and within budget.

Requirements

A bachelor's or master's degree in business, marketing, engineering, or a related field, and at least three years of experience in product management, strategy, or client growth are requested. Candidates should bring experience leading cross-functional initiatives, knowledge of customer journeys, digital channels and CRM or lead-management platforms, data analytics and reporting skills, and strong stakeholder communication abilities.

Skills

Product Management
Product Strategy
Roadmap Development
Customer Journey Design
Digital Channels
CRM And Lead Management
Data Analytics
Performance Measurement
Market Research
Competitor Analysis
Stakeholder Management
Cross-Functional Leadership
Communication
Agile Delivery
Coaching And Mentoring
Client Experience

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Portfolio
Telephony
Interactive Voice Response
Omni-Channel Experience
CRM
Lead Management
Customer Journey Design
Lead Generation
Sales Enablement
Client Acquisition
Product Vision
Product Strategy
Roadmap
Market Research
Competitor Analysis
Analytics
Performance Dashboards
Data-Driven Decisions
Cross-Functional Teams
Incremental Delivery
Agile Culture
Stakeholder Management
Financial Services
Client Experience
Continuous Improvement

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