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Added 1 min ago
VA
Food and Beverage Supervisor - Contract, Part-Time [S]
Vancouver Aquarium
Vancouver, BC
- Part-time
Reporting to the Food and Beverage Manager, this role provides outstanding personalized food and beverage experiences to all Aquarium visitors and internal guests. Working in a fast-paced…
Added 1 min ago
RB
Principal Product Manager, AI Solutions
Royal Bank of Canada
Vancouver, BC
- Full-time
Lead the end-to-end product development process, from ideation to launch, ensuring timely and successful delivery of high-quality products;
Added 1 min ago
H
Chef Manager
Havergal
Sudbury, ON
- Full-time
The Manager is responsible for monitoring and evaluating meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals and snacks.…
Added 1 min ago
TA
Business Process & Training Specialist, Integrated Operations Centre (IOC)
Transat AT
Montreal, QC
- Full-time
In collaboration with the Manager, Business Processes and Training, the incumbent will play a key role in the continuous improvement of the Integrated Operations Centre (IOC). The person…
Added 1 min ago
TC
Fraud, Waste and Abuse Operations Lead Analyst - 12 Months Contract - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Ensure alignment and consistency of delivery of program between all benefits
Added 1 min ago
SG
Clinical Resource Manager
S&R Group of Companies
London, ON
- $65,000 to $77,000 CAD / year
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 1 min ago
SG
Clinical Resource Manager
S&R Group of Companies
Sarnia, ON
- $65,000 to $77,000 CAD / year
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 15 mins ago
M
Manager, National Tax Services
MNP
Maple Ridge, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 15 mins ago
M
Manager, National Tax Services
MNP
Surrey, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 15 mins ago
M
Manager, National Tax Services
MNP
Vancouver, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 15 mins ago
PC
Human Resources and Staffing Consultant (Bilingual)
Protak Consulting Group Inc.
Ottawa, ON
- Full-time
Provide support to HR Manager in updating policies, directives, guides and tools related to the corporate staffing program
Added 15 mins ago
PT
Project Coordinator
Paladin Technologies
Quebec, QC
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 15 mins ago
RS
Part-Time Casual Media Operations Coordinator
Rogers Sports & Media
Toronto, ON
- Part-time
As a Media Operations Coordinator reporting into the department manager, your role within Rogers will be working within the Media Operations department cataloguing and retrieving footage…
Added 15 mins ago
AT
Business Process & Training Specialist, Integrated Operations Centre (IOC)
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, Business Processes and Training, the incumbent will play a key role in the continuous improvement of the Integrated Operations Centre (IOC). The person…
Added 15 mins ago
BB
Project Coordinator
Bosch Building Technologies North America
Quebec, QC
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 15 mins ago
C
Geotechnical Engineer ***Signing Bonus May Apply***
CPKC
Toronto, ON
- Full-time
The Geotechnical Engineering Field Manager leads the planning, inspection, design, and execution of complex geotechnical projects to address and resolve issues impacting railway…
Added 15 mins ago
IP
Program Development Project Lead
Indigenous Perspectives Society
Langford, BC
- Full-time
Working with the Manager of Curriculum and Learning Development, the PROGRAM DEVELOPMENT PROJECT LEAD is responsible for supporting project analysis, design, development, implementation…
Added 15 mins ago
SC
Human Resource Services Assistant - Health and Wellness
Simcoe County District School Board
Midhurst, ON
- Full-time
…successful candidate will be responsible for the facilitation/delivery of the Wellness and Disability Management/Attendance Support Programs, for all board employees. The position will…
Added 15 mins ago
ED
(Sr.) Partnerships Manager - 557 EN
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $84,698 to $128,743 CAD / year
- Full-time
The Partnerships Senior manager/Manager will support the partnerships strategy, build credibility with senior decision-makers and coordinate with internal teams around shared objectives.…
Added 15 mins ago
ED
Brand Program Manager (12-month contract) - EN 461
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $84,698 to $112,931 CAD / year
- Contract
As part of the Marketing group, the Brand Marketing and Strategy team is seeking a Brand Manager. The Brand Manager will act as a program owner and lead the operational performance and…
Added 15 mins ago
CI
Surintendant de chantier/Surintendante de chantier
Corporation Immobilière Jadco
Montreal, QC
- Full-time
We are seeking an experienced Construction Site Superintendent to oversee the successful delivery of major multi-residential projects. The successful candidate will play a central role in…
Added 15 mins ago
IP
Manager, Corporate and Business Planning
Indigenous Perspectives Society
Vancouver, BC
- Full-time
…staff. Working closely with the PPMO and Risk Management, the Manager ensures Corporate Plan priorities move into delivery with clearly defined ownership, scope and intended benefits, and…
Added 15 mins ago
C
Geotechnical Engineer ***Signing Bonus May Apply***
CPKC
Calgary, AB
- Full-time
The Geotechnical Engineering Field Manager leads the planning, inspection, design, and execution of complex geotechnical projects to address and resolve issues impacting railway…
Added 15 mins ago
MM
Coordinator, Administration
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Coordinator, Corporate Administration ensures the smooth, consistent delivery of the administrative, facilities and workplace services that support day-to-day operations at MSC Canada.…
Added 15 mins ago
FT
Lead Software Engineer
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…

Co-operators

Product Manager

Toronto, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

Company: CGL

Department: Client Experience

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How You Will Create Impact

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:

Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
Influence, persuade and advise on solution strategies and directions.
Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How You Will Succeed

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To Join Our Team

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What You Need To Know

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Own and advance the digital product portfolio, including telephony and CRM capabilities, by defining product vision, roadmaps, requirements, and priorities based on client needs and business impact. Lead cross-functional teams and stakeholders through incremental delivery, performance analysis, and continuous improvement to deliver high-quality solutions on time and within budget.

Requirements

A bachelor's or master's degree in business, marketing, engineering, or a related field, and at least three years of experience in product management, strategy, or client growth are requested. Candidates should bring experience leading cross-functional initiatives, knowledge of customer journeys, digital channels and CRM or lead-management platforms, data analytics and reporting skills, and strong stakeholder communication abilities.

Skills

Product Management
Product Strategy
Roadmap Development
Customer Journey Design
Digital Channels
CRM And Lead Management
Data Analytics
Performance Measurement
Market Research
Competitor Analysis
Stakeholder Management
Cross-Functional Leadership
Communication
Agile Delivery
Coaching And Mentoring
Client Experience

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Portfolio
Telephony
Interactive Voice Response
Omni-Channel Experience
CRM
Lead Management
Customer Journey Design
Lead Generation
Sales Enablement
Client Acquisition
Product Vision
Product Strategy
Roadmap
Market Research
Competitor Analysis
Analytics
Performance Dashboards
Data-Driven Decisions
Cross-Functional Teams
Incremental Delivery
Agile Culture
Stakeholder Management
Financial Services
Client Experience
Continuous Improvement

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Jobs in Canada

Food and Beverage Supervisor - Contract, Part-Time [S]

Principal Product Manager, AI Solutions

Chef Manager

Business Process & Training Specialist, Integrated Operations Centre (IOC)

Fraud, Waste and Abuse Operations Lead Analyst - 12 Months Contract - Express Scripts Canada

Clinical Resource Manager

Clinical Resource Manager

Manager, National Tax Services

Manager, National Tax Services

Manager, National Tax Services

Human Resources and Staffing Consultant (Bilingual)

Project Coordinator

Part-Time Casual Media Operations Coordinator

Business Process & Training Specialist, Integrated Operations Centre (IOC)

Project Coordinator

Geotechnical Engineer Signing Bonus May Apply

Program Development Project Lead

Human Resource Services Assistant - Health and Wellness

(Sr.) Partnerships Manager - 557 EN

Brand Program Manager (12-month contract) - EN 461

Surintendant de chantier/Surintendante de chantier

Manager, Corporate and Business Planning

Geotechnical Engineer Signing Bonus May Apply

Coordinator, Administration

Lead Software Engineer