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Added 8 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…opportunity to gain enterprise-wide exposure to diverse business operations, financial processes, digital technologies, and emerging risks while partnering with leaders across the…
Added 8 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 8 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Added 8 mins ago
NB
Wealth Associate
National Bank of Canada
Mississauga, ON
- Full-time
Carry out routine operations related to financial transactions (e.g., purchases and sales of securities, necessary transaction adjustments)
Added 8 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Drive process simplification, standardization, automation, and continuous improvement across accounting operations.
Added 8 mins ago
UO
Faculty Financial Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Faculty of Mathematics - Dean of Mathematics Office - Financial Operations
Added 8 mins ago
UO
Financial and Administrative Coordinator
University of Waterloo
Waterloo, ON
- Full-time
…management policies necessary to ensure effective and efficient…
Added 8 mins ago
UO
Society Relations Coordinator
University of Waterloo
Waterloo, ON · Student Life Centre
- Full-time
Ensure compliance with policies and procedures related to club operations as outlined by WUSA, the Occupational Health and Safety Act of Ontario, the Alcohol Gaming Commission of Ontario,…
Added 8 mins ago
N
Customer Operations Manager
Novartis
Toronto, ON
- Full-time
The Customer Operations Manager serves as the primary operational contact for healthcare institutions and healthcare professionals across the Radioligand Therapy (RLT) portfolio. The role…
Added 8 mins ago
T
Bilingual French Customer Service Specialist - Hybrid Onsite
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Apporter un soutien aux services des opérations et du recouvrement en effectuant des tâches administratives supplémentaires, en participant à des projets et en aidant à gérer la charge de…
Added 24 mins ago
M(
Order Desk Coordinator, Procurement
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
…of largely commercial products and services for several MLSE operations and locations, ensuring the delivery of winning fan service to all guests. You will also assist the team with variety…
Added 38 mins ago
A
Sales Development Representative Manager
Autocash.ai
Canada
- Full-time
We are building a modern platform that helps organizations optimize cash management, streamline treasury operations, and unlock working capital.
Added 1 hour ago
KP
Sheridan College - Business Career Fair - October 7, 2026
Kruger Products | Produits Kruger
Mississauga, ON
- Full-time
…Sales, Finance, Human Resources, Supply Chain, Engineering, Operations, IT, and…
Added 1 hour ago
H(
Technical Lead, API & Integration Engineering
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
…with Product Owners, Business Analysts, QA, Architecture, and operations…
Added 1 hour ago
H(
Analyst, Pension Accounting Operations (12 month Contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $71,000 to $109,000 CAD / year
- Full-time
Reporting to the Manager, Pension Accounting Operations, the Analyst is responsible for the overall administration and financial integrity of the pension contributions function. As the…
Added 1 hour ago
DT
Director I, Finance
Dollar Tree Stores
Mississauga, ON · DTCON-Mississauga
- Full-time
…reporting, and controllership activities for Dollar Tree's Canadian operations, ensuring the accuracy and integrity of financial…
Added 1 hour ago
WB
Restaurant Front of House (FOH) Manager – Full-Time
Wixans Bridge
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…our team. In this role, you will lead daily front-of-house operations, mentor and support our service team, and ensure every guest enjoys an exceptional dining…
Added 1 hour ago
M
Restaurant manager
McDonald's
Squamish, BC
- Full-time
Added 1 hour ago
B
Business Analyst (sales contracts)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $69,000 to $119,000 CAD / year
- Full-time
Build alternate proposal models with the business based on market insight. Liaise with Finance and Commercial Operations Teams to ensure all financial and compliance/legal considerations…
Added 1 hour ago
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Regional Vice President Sales-Western Region
Sedgwick
Vancouver, BC · Calgary, AB · CAN-Vancouver
- Full-time
Collaborate with operations and account management teams to ensure exceptional client service delivery.
Added 1 hour ago
S
Strategy Development Principal
SGI
Tisdale, SK · Lloydminster, SK · Swift Current, SK · North Battleford, SK · Meadow Lake, SK · Estevan, SK · Regina, SK · Moose Jaw, SK · Kindersley, SK · Prince Albert, SK · Weyburn, SK · Yorkton, SK · Saskatoon, SK
- Full-time
…corporate strategic planning for SGI, SGI CANADA, and its regional…
Added 1 hour ago
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VP, Strategy and Operations
RELX
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
The VP, Strategy and Operations acts as the Chief Procurement Officer's principal partner in developing and executing strategy and driving the transformation agenda: responsible for…
Added 2 hours ago
TI
Insurance Agent with a Level 1 or 2 General Insurance license - Sabil Insurance
The InsureBC Group
Aldergrove, BC
- Full-time
Support day-to-day office operations and contribute positively to a professional working environment
Added 2 hours ago
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Client Advisor
RBC
Scugog, ON
- Full-time
Added 2 hours ago
R
Team Lead, Derivatives Confirmations, Commodities
RBC
Toronto, ON
- Full-time
2–5+ years of capital markets operations experience, with deep knowledge of derivatives and trade lifecycle management.

Co-operators

Product Manager

Toronto, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

Apply About employer

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Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

Company: CGL

Department: Client Experience

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How You Will Create Impact

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:

Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
Influence, persuade and advise on solution strategies and directions.
Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How You Will Succeed

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To Join Our Team

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What You Need To Know

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Own and advance the digital product portfolio, including telephony and CRM capabilities, by defining product vision, roadmaps, requirements, and priorities based on client needs and business impact. Lead cross-functional teams and stakeholders through incremental delivery, performance analysis, and continuous improvement to deliver high-quality solutions on time and within budget.

Requirements

A bachelor's or master's degree in business, marketing, engineering, or a related field, and at least three years of experience in product management, strategy, or client growth are requested. Candidates should bring experience leading cross-functional initiatives, knowledge of customer journeys, digital channels and CRM or lead-management platforms, data analytics and reporting skills, and strong stakeholder communication abilities.

Skills

Product Management
Product Strategy
Roadmap Development
Customer Journey Design
Digital Channels
CRM And Lead Management
Data Analytics
Performance Measurement
Market Research
Competitor Analysis
Stakeholder Management
Cross-Functional Leadership
Communication
Agile Delivery
Coaching And Mentoring
Client Experience

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Portfolio
Telephony
Interactive Voice Response
Omni-Channel Experience
CRM
Lead Management
Customer Journey Design
Lead Generation
Sales Enablement
Client Acquisition
Product Vision
Product Strategy
Roadmap
Market Research
Competitor Analysis
Analytics
Performance Dashboards
Data-Driven Decisions
Cross-Functional Teams
Incremental Delivery
Agile Culture
Stakeholder Management
Financial Services
Client Experience
Continuous Improvement

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