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Added 1 min ago
CB
Cost Accounting Manager
CapWest Build
Vancouver, BC
- Full-time
…accounting? Look no further. ONNI Group is seeking a Cost Accounting Manager to join our team. As an integral member of our Finance team, you will manage project finances, track budgets,…
Added 1 min ago
Warehouse Manager
Lactalis
Oshawa, ON
The Warehouse Manager is accountable for all aspects of warehousing operations for assigned territory (including 3rd party warehouses) or shift. The primary goal is to ensure that safety,…
Added 1 min ago
Technologist Operations
Purolator
Quebec, QC
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey…
Added 14 mins ago
RC
Inside Sales Representative
Rexel Canada
Timmins, ON
- Full-time
Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
Added 14 mins ago
IR
Production Supervisor
Ingersoll Rand
Acheson, AB
- Full-time
Supportive Environment: A benefits package that supports you in being your best at work and in life.
Added 14 mins ago
AC
Senior Manager Enterprise Performance FP&A
Alimentation Couche-Tard
Laval, QC
- Internship
…customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our…
Added 14 mins ago
CB
Program Coordinator
Columbia Basin Trust
Cranbrook, BC
- Full-time
Collaborative Culture: Work in a dedicated, accountable and professional environment.
Added 14 mins ago
LC
Ingénieur senior (Gestionnaire, projet ingénierie)
Lactalis Canada
Granby, QC
- Full-time
Our flexible hybrid work model accommodates 40% remote work, adapting to the evolving needs of our workforce. Step into a collaborative hub with our revamped office, and enjoy free parking,…
Added 14 mins ago
CS
Quality Engineer
Cooper Standard
Stratford, ON
- Full-time
…salary of $70,000-$85,000 plus an excellent benefit and pension package including company match…
Added 14 mins ago
FC
Accounting Technician, Financial Reporting
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
…within a cohesive and supportive team, all reporting to the Manager, Corporate Accounting. This team places a strong emphasis on building relationships, fostering mutual respect, and…
Added 14 mins ago
L
Raw Materials Assistant Coordinator
lululemon
Vancouver, BC
- Full-time
…includes creating an equitable, inclusive and growth-focused environment for our…
Added 14 mins ago
O
Revenue Enablement Specialist, XDR
Owner.com
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Clear, confident communicator who can navigate ambiguity, align stakeholders, and move work forward in a fast-changing environment
Added 14 mins ago
DL
Apply HR Specialist
DynaIndustrial LP
Saskatoon, SK
- Full-time
This position is ideal for someone who enjoys working directly with employees and leaders, thrives in a fast-paced environment, and wants to make a meaningful impact on both people and…
Added 14 mins ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC
- Full-time
As a key member of the New to Canada and Customer Growth team, the Manager, Community Partnerships & Business Development will be responsible for developing and executing community…
Added 14 mins ago
CB
Manager, Information Technology
Columbia Basin Trust
Castlegar, BC
- Full-time
Collaborative Culture: Work in a dedicated, accountable and professional environment.
Added 15 mins ago
DI
Cost Accounting Manager
Drake International
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
…business insights? Do you thrive in a fast-paced manufacturing environment where your expertise directly influences profitability and operational…
Added 15 mins ago
HC
Research And Development Manager
Highbury Canco Corporation
Leamington, ON
- $97,000 to $115,000 CAD / year
- Full-time
Highbury Canco, as a food manufacturing company, knows its fundamental value comes from its Employees who live, work, and play in Leamington and the surrounding area. We are proud to have…
Added 16 mins ago
MC
Regional Vice President Wealth
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Toronto, ON · Etobicoke, ON
- Full-time
Risk Manager - Creates a Supportive and Positive Team Environment: creates and contributes
Added 16 mins ago
O
Revenue Enablement Specialist, XDR
Owner.com
Remote, Canada
- Full-time
- Remote
Clear, confident communicator who can navigate ambiguity, align stakeholders, and move work forward in a fast-changing environment
Added 27 mins ago
S
In Store Bakery - Certified Baker TF
Sobeys
Campbell River, BC
- Full-time
Lead, train, and support bakery team members to deliver outstanding customer service and maintain a positive, engaging work environment.
Added 27 mins ago
S
Produce - Clerk Produce (Part-Time)
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We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 27 mins ago
ST
Accounts Receivable Specialist
Sinclair Technologies
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- $55,000 to $60,000 CAD / year
- Full-time
…solid accounts receivable and accounting experience who can work independently in a fast-paced…
Added 29 mins ago
SH
Store Manager The Bay Centre
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- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 29 mins ago
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Administrative Secretary
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- Full-time
…miscellaneous expenses and obtaining authorization from administrative…
Added 29 mins ago
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Junior Electrician- Electrical Apprentice
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Co-operators

Product Manager

Guelph, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

Company: CGL

Department: Client Experience

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How You Will Create Impact

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:

Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
Influence, persuade and advise on solution strategies and directions.
Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How You Will Succeed

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To Join Our Team

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What You Need To Know

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Own and guide the digital product portfolio, setting product vision and roadmaps while coordinating cross-functional teams to deliver high-quality telephony, CRM, and client experience capabilities. Use customer feedback, market research, analytics, and performance data to prioritize improvements, communicate progress, and support continuous innovation.

Requirements

A bachelor's or master's degree in business, marketing, engineering, or a related field, plus at least three years of experience in product management, strategy, or client growth roles is required. Candidates should bring experience leading cross-functional initiatives, knowledge of customer journeys, digital channels and CRM or lead management platforms, and strong analytics, reporting, communication, and stakeholder management skills.

Skills

Product Management
Product Strategy
Roadmap Development
Customer Journey Design
Digital Channels
CRM And Lead Management
Data Analytics
Performance Measurement
Stakeholder Management
Cross-Functional Leadership
Market Research
Competitor Analysis
Requirements Gathering
Agile Delivery
Coaching And Mentoring
Customer Experience

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Portfolio
Telephony Channel
Omni-Channel Experience
Lead Management
Customer Acquisition
Lead Generation
Sales Enablement
Customer Journey Design
Digital Channels
Product Roadmap
Product Vision
Market Research
Competitor Analysis
Analytics
Performance Dashboards
Interactive Voice Response
Data-Driven Decisions
Cross-Functional Teams
Incremental Delivery
Agile Culture
Financial Services
Client Experience
Stakeholder Management

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