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Added 1 hour ago
H
Patient Care Navigator
HealthOne
Toronto, ON
- $20 to $25 CAD / hour
…Optometry, Wellness, Mental Health, Skin Clinic, and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives, and YOU can help us achieve…
Added 1 hour ago
BD
Resource Development Coordinator
Blue Door Support Services
East Gwillimbury, ON
- Part-time
Reporting to the Resource Development Manager, the Bingo Volunteer Coordinator supports the coordination and scheduling of volunteers for Blue Door’s Bingo activities. The Coordinator is…
Added 2 hours ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Division: Engineering and Environmental Services
Added 2 hours ago
DU
Manager of Volunteer Relations
Ducks Unlimited Canada
BC
- Full-time
The Manager of Volunteer Relations (MVR) is primarily responsible for actively growing DUC’s Volunteer network in their province through recruitment and retention. This role will develop…
Added 2 hours ago
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Marketing and Communications Manager
GoodWork.ca
Surrey, BC
- Full-time
The Manager provides marketing and communications leadership across departments and programs, including Business Development, Programs, Conservation Stewardship, and Event Management,…
Added 2 hours ago
TI
Digital Marketing & Automation Manager - Bravo Insurance Services Ltd.
The InsureBC Group
Vancouver, BC
- Full-time
We are looking for a hands-on,forward-thinking Digital Marketing & Automation Manager to step into anestablished role and take it to the next level. This is not a greenfieldposition - we…
Added 2 hours ago
OP
Administrative Manager
Our Place Peel
Mississauga, ON
- Full-time
…providing youth in need with a safe environment and access to services to help them achieve independence and foster…
Added 2 hours ago
OP
Development and Stewardship Manager
Our Place Peel
Mississauga, ON
- Full-time
…providing youth in need with a safe environment and access to services to help them achieve independence and foster…
Added 2 hours ago
WH
Marketing Manager
Westmont Hospitality Group
Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
The Marketing Manager is responsible for developing, implementing, and managing marketing strategies to promote Parq Casino's services and events. This role involves managing marketing…
Added 3 hours ago
M
Buyer - Procurement Services
Metrolinx
Canada
- Full-time
Under the supervision of the Senior Portfolio Manager, Pre-Construction Services & Program Management, The Buyer – Procurement Services will coordinate and administer a variety of…
Added 3 hours ago
CC
Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
New Brunswick
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 3 hours ago
WC
Community Relations Manager
West Coast Seniors Housing Management Limited Partnership
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…
Added 3 hours ago
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Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 3 hours ago
CM
Sport & Exercise Medicine Physician
Changepain Medical & Allied Health Clinic
Burnaby, BC
- Contract
Department: Medical Services - Musculoskeletal & Rehabilitation Stream
Added 3 hours ago
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Manager, Community Relations and Retail Operations
Northwestel
Yellowknife, NT
- Full-time
The Manager, Community Relations and Retail Operations is accountable for retail sales performance, customer experience, employee leadership, store operations, local market support, and…
Added 4 hours ago
M
Senior Software Engineer - Card Network Integration
Marqeta
Remote, Canada
- Full-time
- Remote
…design and deliver scalable software solutions for batch and event driven processing of card network settlement and transaction data. You will own and deliver projects in service of…
Added 4 hours ago
TS
Senior Credit Representative
thyssenkrupp Supply Chain Services
Windsor, ON
- Full-time
…reporting and analysis. Partners with Finance, Accounting, Shared Services and Sales Teams. Interacts with customers and external sources to; obtain and analyze data needed for credit…
Added 4 hours ago
OV
Audio/Video Tech | Part-Time | Tribute Communities Centre
Oak View Group
Oshawa, ON
- $23 to $25 CAD / hour
- Part-time
Works with the event manager to ensure all the house lighting and sound requirements and IT needs are fulfilled for all events.
Added 4 hours ago
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Rehabilitation Assistant (Occupational Therapy/Physiotherapy) - Arbutus Care Centre
VitalHires
Vancouver, BC
- Other
…functions under the operational supervision of the Program Manager, the practice supervision of the Occupational Therapy and Physiotherapy Practice Coordinators and the work direction of…
Added 4 hours ago
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Music Therapist - Arbutus Care Centre
VitalHires
Vancouver, BC
- Other
Collaborates with the Manager or designate regarding operational issues as related to the provision of music therapy.
Added 5 hours ago
TU
Manager, Head Office & Facilities
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The position is responsible for the effective operation of the Head Office and front-office administrative services, manages departmental facilities and space administration, coordinates…
Added 5 hours ago
TU
Hospitality Coordinator
The University of British Columbia
Vancouver, BC
- $4,732 to $4,972 CAD / month
- Full-time
…responsible for coordinating and executing complex hospitality services for visitors, as well as addressing the day-to-day support needs for the residents of the College (including…
Added 5 hours ago
TU
Program Assistant
The University of British Columbia
Vancouver, BC
- $4,582 to $4,816 CAD / month
- Full-time
The Program Assistant works under the day-to-day supervision of the Manager, Business Operations. The incumbent collaborates closely with other HR and student services staff, the Associate…
Added 6 hours ago
H
Administrative Assistant
Ha-Shilth-Sa
Port Alberni, BC
- Full-time
…Administrative Assistant is under the general supervision of the Manager of Community Health Services and works closely with all the staff within the Nursing program and other program…
Added 6 hours ago
CR
Active Living Manager
COGIR Real Estate
Newmarket, ON
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…

Co-operators

Product Manager

Guelph, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

Apply About employer

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Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

Company: CGL

Department: Client Experience

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How You Will Create Impact

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:

Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
Influence, persuade and advise on solution strategies and directions.
Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How You Will Succeed

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To Join Our Team

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What You Need To Know

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Own and guide the digital product portfolio, setting product vision and roadmaps while coordinating cross-functional teams to deliver high-quality telephony, CRM, and client experience capabilities. Use customer feedback, market research, analytics, and performance data to prioritize improvements, communicate progress, and support continuous innovation.

Requirements

A bachelor's or master's degree in business, marketing, engineering, or a related field, plus at least three years of experience in product management, strategy, or client growth roles is required. Candidates should bring experience leading cross-functional initiatives, knowledge of customer journeys, digital channels and CRM or lead management platforms, and strong analytics, reporting, communication, and stakeholder management skills.

Skills

Product Management
Product Strategy
Roadmap Development
Customer Journey Design
Digital Channels
CRM And Lead Management
Data Analytics
Performance Measurement
Stakeholder Management
Cross-Functional Leadership
Market Research
Competitor Analysis
Requirements Gathering
Agile Delivery
Coaching And Mentoring
Customer Experience

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Portfolio
Telephony Channel
Omni-Channel Experience
Lead Management
Customer Acquisition
Lead Generation
Sales Enablement
Customer Journey Design
Digital Channels
Product Roadmap
Product Vision
Market Research
Competitor Analysis
Analytics
Performance Dashboards
Interactive Voice Response
Data-Driven Decisions
Cross-Functional Teams
Incremental Delivery
Agile Culture
Financial Services
Client Experience
Stakeholder Management

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