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Added 6 mins ago
RC
Part-Time Casual Media Operations Coordinator
Rogers Communications
Toronto, ON
- Part-time
As a Media Operations Coordinator reporting into the department manager, your role within Rogers will be: working within the Media Operations department cataloguing and retrieving footage…
Added 6 mins ago
H
Improvement Project Implementation Intern
Hitachi
London, ON · (HE)Office_ON, Stoney Creek
- Full-time
Follow various projects to completion, working closely with CI leadership, factory manager, finance, and external vendors (this may include small kaizen events, non-capitalizable…
Added 6 mins ago
TT
Assistant Store Manager in Training Winners - Ancaster Power Centre
The TJX Companies, Inc.
Ancaster, ON
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 6 mins ago
GC
Senior CADD/Drafting Tech
Geosyntec Consultants, Inc.
Cambridge, ON
- Full-time
…Technician (Civil 3D) to support project needs in our Canadian Operations with offices in Cambridge, ON, Toronto, ON, Guelph, ON, Ottawa, ON or Waterloo, Ontario. After initial training,…
Added 6 mins ago
S
Sales Consultant II
Sysco
Thunder Bay, ON · Sysco Thunder Bay
- Full-time
Utilizes PMT & Deal Manager to support territory and market share growth
Added 6 mins ago
TS
Budtender
Tokyo Smoke
Brampton, ON
- Part-time
Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer…
Added 6 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Yonge St, Toronto, ON
- $19 to $21 CAD / hour
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 6 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Wellesley, Toronto, ON
- $19 to $21 CAD / hour
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 6 mins ago
CB
Commis, Entrepôt / Associate, Warehouse - Montreal - Buffalo Jeans
Centric Brands
Montreal, QC
- Full-time
We are looking for an Associate, Warehouse, reporting to the Warehouse Manager to join our growing team in Montreal.
Added 6 mins ago
BJ
Commis, Entrepôt / Associate, Warehouse - Montreal - Buffalo Jeans
Buffalo Jeans
Montreal, QC
- Other
We are looking for an Associate, Warehouse, reporting to the Warehouse Manager to join our growing team in Montreal.
Added 6 mins ago
IB
Product Operations Manager
Indigo Books & Music
Ottawa, ON
- $42,500 to $52,500 CAD / year
- Full-time
The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…
Added 6 mins ago
GH
Water Operator level I
Groupe Helios
Fort St. John, BC
- Full-time
…Wastewater facilities. This position will report to the area Operations…
Added 20 mins ago
O
Rotor Wing Captain * Hiring National and International
Ornge
ON · Kenora, ON
- Full-time
Chief Pilot, Rotor Wing, and the Base Manager
Added 20 mins ago
UO
ACET Administrative Manager
University of Victoria
Victoria, BC
- Full-time
Reporting to the Corporate Operations Officer (COO), the Administrative Manager oversees and coordinates all administrative services for ACET, which includes all facets of human resources…
Added 20 mins ago
AS
IT Business Analyst
AgileGrid Solutions
Canada
- Full-time
…dedication to making a positive impact extends beyond business operations, actively contributing to community development and environmental…
Added 20 mins ago
RH
Cost Accounting Manager
Robert Half
Toronto, ON
- $55 to $60 CAD / hour
- Contract
…and process improvement. The role will partner closely with Operations, FP&A, and other cross-functional teams to ensure accurate inventory valuation, COGS, product costing, and financial…
Added 20 mins ago
SJ
Manager Occupational Therapy, Physiotherapy and Recreational Therapy
St. Joseph's Healthcare Hamilton
Hamilton, ON
- $66.33 to $76.9 CAD / hour
- Full-time
Reporting to the Director of Interprofessional Practice, the Manager, Occupational Therapy, Physiotherapy and Recreational Therapeutic Services provides strategic, clinical, operational,…
Added 20 mins ago
BT
Private Enterprise Manager
Baker Tilly Canada
Dartmouth, NS
- Full-time
We are looking for a Private Enterprise Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 20 mins ago
T
Retail Floor Supervisor - Brampton (Full-Time)
Talize
Brampton, ON
- Full-time
…include an interview and meet-and-greet with the Store’s General Manager (GM) and Assistant General Manager (AGM), as well as an overview of store operations and…
Added 20 mins ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Maple Ridge, BC
- Full-time
The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This…
Added 21 mins ago
SC
Full Time Deli Manager - Cloverdale/Quadra Store Victoria BC
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Full-time
The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 21 mins ago
Department Sales Manager, Clubs
Sporting Life Group
Regina, SK
As a Department Sales Manager Clubs with Golf Town (GT) your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and…
Added 21 mins ago
Maintenance Manager
Realstar
Oakville, ON
As Maintenance Manager, you'll play a key role in keeping our luxury property running smoothly and looking its best. You'll respond promptly to resident requests, help coordinate suite…
Added 21 mins ago
Assistant Resident Manager
Realstar
Cornwall, ON
We are currently seeking an Assistant Resident Manager to live and work at one of our properties in Cornwall. This position would require you to live on-site and work four weekdays each…
Added 21 mins ago
TH
Administrative Services Clerk (Casual) | CVH Registration ER
Trillium Health Partners
ON · ON, Canada
- Part-time
Reporting to the Manager of Patient Registration, the Registration Associate provides quality customer service for patients through the process of registration. This position is responsible…

Co-operators

Product Manager

Guelph, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

Apply About employer

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Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

Company: CGL

Department: Client Experience

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How You Will Create Impact

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:

Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
Influence, persuade and advise on solution strategies and directions.
Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How You Will Succeed

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To Join Our Team

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What You Need To Know

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Own and guide the digital product portfolio, setting product vision and roadmaps while coordinating cross-functional teams to deliver high-quality telephony, CRM, and client experience capabilities. Use customer feedback, market research, analytics, and performance data to prioritize improvements, communicate progress, and support continuous innovation.

Requirements

A bachelor's or master's degree in business, marketing, engineering, or a related field, plus at least three years of experience in product management, strategy, or client growth roles is required. Candidates should bring experience leading cross-functional initiatives, knowledge of customer journeys, digital channels and CRM or lead management platforms, and strong analytics, reporting, communication, and stakeholder management skills.

Skills

Product Management
Product Strategy
Roadmap Development
Customer Journey Design
Digital Channels
CRM And Lead Management
Data Analytics
Performance Measurement
Stakeholder Management
Cross-Functional Leadership
Market Research
Competitor Analysis
Requirements Gathering
Agile Delivery
Coaching And Mentoring
Customer Experience

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Portfolio
Telephony Channel
Omni-Channel Experience
Lead Management
Customer Acquisition
Lead Generation
Sales Enablement
Customer Journey Design
Digital Channels
Product Roadmap
Product Vision
Market Research
Competitor Analysis
Analytics
Performance Dashboards
Interactive Voice Response
Data-Driven Decisions
Cross-Functional Teams
Incremental Delivery
Agile Culture
Financial Services
Client Experience
Stakeholder Management

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