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Added 10 mins ago
JI
Manager, People Development
J.D. Irving, Limited
Saint John, NB
- Full-time
This role is responsible for leading our enterprise-wide Leadership Development, Business Learning, and Performance & Development portfolios. The Manager, People Development will oversee…
Added 53 mins ago
DG
Sales Administrator
Dilawri Group of Companies
North Vancouver, BC
- Full-time
If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to…
Added 55 mins ago
SN
Buyer, Sourcing & Production (8-month Contract)
Saje Natural Wellness
Vancouver, BC
- Contract
…superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing! As we continue to build our team, we're seeking talented people to join us: in our…
Added 1 hour ago
CA
Customer Service Representative (Part-Time)
Centurion Asset Management Inc.
Waterloo, ON
- Part-time
We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and…
Added 1 hour ago
CO
Senior Financial Analyst/ ERP Support Analyst (1 Year Contract)
City of Markham
Markham, ON
- $102,464 to $143,867 CAD / year
- Contract
Develops financial models and sensitivity scenarios, and evaluates financial alternatives and business cases for programs, projects and other initiatives based on a clear understanding of…
Added 1 hour ago
RB
Principal Product Manager, AI Solutions
Royal Bank of Canada
Vancouver, BC
- Full-time
Lead the end-to-end product development process, from ideation to launch, ensuring timely and successful delivery of high-quality products;
Added 2 hours ago
D
Manager, Data Governance
Deloitte
Toronto, ON
- Full-time
As the Manager, Data Governance, you will support the execution of the enterprise Data Governance program, translating strategic direction into coordinated delivery within the Data Risk &…
Added 2 hours ago
S
Run Rate Programs Senior Manager
Salesforce
Toronto, ON
- Full-time
…about helping sales teams succeed in Canada. Salesforce’s Sales Programs team is focused on executive-level alignment to provide insights on how to successfully and efficiently create…
Added 3 hours ago
Marine Operations & Logistics Manager
Amrize
Coquitlam, BC
The Marine Operations & Logistics Manager is accountable for the safe, reliable, and financially sustainable operation of Amrize’s marine supply chain, ensuring the uninterrupted movement…
Added 4 hours ago
GD
Program Manager, International TacCIS
General Dynamics Missions System International
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
The Program Manager leads the capture, planning, execution, and delivery of a portfolio of complex, cross‑functional International programs that drives strategic business outcomes. Acting…
Added 4 hours ago
GD
Program Manager, International TacCIS
General Dynamics Missions System International
Ottawa, ON · Calgary, Alberta
- $130,000 to $165,000 CAD / year
- Full-time
The Program Manager leads the capture, planning, execution, and delivery of a portfolio of complex, cross‑functional International programs that drives strategic business outcomes. Acting…
Added 4 hours ago
W(
Manager, Community Services
WINS (Women In Need Society)
Calgary, AB
- Full-time
The Manager, Community Services leads the Community portfolio, including community programs, Community Resource Hub programming, community support services, basic needs connections,…
Added 5 hours ago
CN
Manager, Innovation and Commercialization
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…yourself leading the commercialization of innovative technologies and services that drive real-world impact? Does the idea of shaping strategic partnerships, growing external business, and…
Added 5 hours ago
GD
Program Manager, International TacCIS
General Dynamics Mission Systems–Canada
Ottawa, ON
- $130,000 to $165,000 CAD / year
- Full-time
The Program Manager leads the capture, planning, execution, and delivery of a portfolio of complex, cross‑functional International programs that drives strategic business outcomes. Acting…
Added 5 hours ago
GD
Program Manager, International TacCIS
General Dynamics Mission Systems–Canada
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
The Program Manager leads the capture, planning, execution, and delivery of a portfolio of complex, cross‑functional International programs that drives strategic business outcomes. Acting…
Added 5 hours ago
Assurance Facilitator Excellence Manager (18-Month Contract)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
Working with Audit leadership, Professional Practice, subject-matter resources and Learning teams, the Manager will set standards and oversee the facilitator lifecycle - from facilitator…
Added 5 hours ago
UH
Project Manager - Digital PMO
University Health Network
Toronto, ON
- Contract
The Digital Project Management Office (PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best…
Added 5 hours ago
BC
Registered Nurse - CCU
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
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Registered Nurse - Mental Health Inpatient - Job Share
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With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
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Registered Nurse - Medical B7
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Talent Service and Delivery - Program Lead - Associate Director
EY
Toronto, ON
The Talent Program Manager is part of the Talent team, accountable for shaping, leading and governing a portfolio of strategic Talent transformation initiatives. The role supports global…
Added 6 hours ago
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Senior Project Director
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Ottawa, ON · Nepean, ON
- Full-time
We are seeking an experienced, strategic, and results-driven Senior Project Director to provide executive leadership and overall direction for major projects, programs, and strategic…
Added 6 hours ago
Senior Manager, Software Engineering
Questrade Financial Group
Toronto, ON
We are seeking a strategic and forward-thinking Senior Manager, Software Engineering to lead a complex technology portfolio. In this role, you will move beyond day-to-day coding to oversee…
Added 7 hours ago
Delivery Manager
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Toronto, ON
Konrad is looking for an experienced Delivery Manager to drive the seamless execution and delivery of our digital and AI solutions. You've successfully managed cross-functional project…
Added 7 hours ago
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Director, Education Design & Intelligence
TVO
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- Full-time
…Design & Intelligence leads TVO’s Learning Experience Design and Production functions, with direct accountability for the Manager, Learning Experience Design and the Production…

Co-operators

Product Manager

Guelph, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

Apply About employer

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Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

Company: CGL

Department: Client Experience

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How You Will Create Impact

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:

Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
Influence, persuade and advise on solution strategies and directions.
Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How You Will Succeed

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To Join Our Team

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What You Need To Know

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Own and guide the digital product portfolio, setting product vision and roadmaps while coordinating cross-functional teams to deliver high-quality telephony, CRM, and client experience capabilities. Use customer feedback, market research, analytics, and performance data to prioritize improvements, communicate progress, and support continuous innovation.

Requirements

A bachelor's or master's degree in business, marketing, engineering, or a related field, plus at least three years of experience in product management, strategy, or client growth roles is required. Candidates should bring experience leading cross-functional initiatives, knowledge of customer journeys, digital channels and CRM or lead management platforms, and strong analytics, reporting, communication, and stakeholder management skills.

Skills

Product Management
Product Strategy
Roadmap Development
Customer Journey Design
Digital Channels
CRM And Lead Management
Data Analytics
Performance Measurement
Stakeholder Management
Cross-Functional Leadership
Market Research
Competitor Analysis
Requirements Gathering
Agile Delivery
Coaching And Mentoring
Customer Experience

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Portfolio
Telephony Channel
Omni-Channel Experience
Lead Management
Customer Acquisition
Lead Generation
Sales Enablement
Customer Journey Design
Digital Channels
Product Roadmap
Product Vision
Market Research
Competitor Analysis
Analytics
Performance Dashboards
Interactive Voice Response
Data-Driven Decisions
Cross-Functional Teams
Incremental Delivery
Agile Culture
Financial Services
Client Experience
Stakeholder Management

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