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Added 14 mins ago
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Investment Advisor I
TD
St. Catharines, ON
- Full-time
…Developing Investment Advisors into our Developing Investment Advisor Program. This is a highly specialized program where participants gain the opportunity to build comprehensive knowledge…
Added 14 mins ago
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Developing Investment Advisor
TD
Calgary, AB
- Full-time
…Developing Investment Advisors into our Developing Investment Advisor Program. This is a highly specialized program where participants gain the opportunity to build comprehensive knowledge…
Added 14 mins ago
T
Developing Investment Advisor
TD
AB
- Full-time
…Developing Investment Advisors into our Developing Investment Advisor Program. This is a highly specialized program where participants gain the opportunity to build comprehensive knowledge…
Added 14 mins ago
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VP, Debt Capital Markets, Corporate & Investment Banking
TD
Toronto, ON
- Full-time
Develop and maintain senior client relationships with CFOs, Treasurers, and other corporate decision-makers, serving as a strategic advisor on capital structure, market conditions, and…
Added 14 mins ago
SE
General Application - Engineering & Technical Professional / Candidature spontanée – Ingénieurs et professionnels techniques
Sense Engineering
Canada
- Full-time
At Sense Engineering, we pride ourselves on exceeding client expectations through exceptional engineering services. We are committed to fostering a positive, supportive and collaborative…
Added 14 mins ago
Learning Leader, EY-Parthenon Canada (18-month contract)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
…world-class talent remains critical to sustaining exceptional client service and market…
Added 15 mins ago
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Senior Data Engineer
TekRek
Montreal, QC
- $140,000 to $160,000 CAD / year
- Full-time
As a Senior Data Engineer, you'll own data platform design and delivery for client engagements, from scoping and architecture through to production. You'll work directly with client…
Added 43 mins ago
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Everyday Banking Advisor - Lloydminster
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Lloydminster, SK
- Full-time
Ready to Make a Real Difference? Join ATB as an Everyday Banking Advisor!
Added 44 mins ago
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Human Resources Business Partner, Non-Acute
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- $49 to $57 CAD / hour
- Full-time
Act as a trusted advisor to leaders providing advice and guidance on all people-related matters.
Added 44 mins ago
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Account Manager
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- Full-time
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Added 46 mins ago
Advisor, Talent Acquisition
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Toronto, ON
Sinai Health is seeking a dynamic and detail-oriented Advisor, Talent Acquisition with strong administrative skills to join our collaborative recruitment team. In this pivotal role, you…
Added 1 hour ago
Senior Lending Advisor - Colby Village, Cole Harbour, NS
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Added 1 hour ago
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Toronto, ON
- Full-time
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- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll use cutting-edge technology to deliver a full suite of services, including accounts payable, accounts…
Added 1 hour ago
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ITASCA North America is seeking a Principal Geomechanics Engineer to provide technical leadership, grow client relationships, mentor engineers, and help expand our geomechanics consulting…
Added 1 hour ago
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Principal Hydrogeologist (CAN)
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Remote, Canada
- $180,000 to $230,000 CAD / year
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Serve as a trusted advisor and senior client contact.
Added 1 hour ago
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Marketing Content Specialist
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Toronto, ON · Waterloo, ON · Sun Life Waterloo King
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…messaging should adapt across audiences, channels and stages of the advisor and Client journey. Creativity is in your DNA, and you use audience insight, plain language and compelling…
Added 1 hour ago
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We are currently seeking a motivated, relationship-focused Business Advisor (Independent Contractor) to represent Modern Beauty and support professional beauty clients across the North…
Added 1 hour ago
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You will act as a trusted travel advisor, using your destination expertise and knowledge of the luxury travel landscape to create exceptional, highly personalized itineraries. From the…
Added 1 hour ago
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Associate Financial Advisor
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- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…

Co-operators

Product Manager

Guelph, ON, Canada
Toronto, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

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Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Aug 14, 2026

Original job description

Company: CGL Department: Client Experience Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How you will create impact:

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:
- Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
- Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
- Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
- Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
- Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
- Influence, persuade and advise on solution strategies and directions.
- Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How you will succeed:

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To join our team:

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What you need to know:

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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More about this job

Responsibilities

The Product Manager will own a large portion of the digital product portfolio, delivering best-in-class digital experiences for clients, advisors, and operations. They will lead cross-functional teams to align business needs with strategic delivery, ensuring initiatives are executed on time and within budget.

Requirements

Candidates must hold a Bachelor's or Master's degree in business, marketing, engineering, or a related field. A minimum of 3 years of experience in product management, strategy, or client growth roles, particularly within financial services, is required.

Skills

Product management
Digital product portfolio
Cross-functional collaboration
Customer journey design
Digital channels
CRM
Lead management
Data analytics
Performance measurement
Reporting
Stakeholder management
Strategic planning
Market research
Competitor analysis
Agile methodology
Coaching and mentoring

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Digital Experience
Financial Services
Omni-channel
IVR
Dashboards
Roadmap
Market Research
Competitor Analysis
Product Strategy
Incremental Delivery
Business Value
CRM
Lead Generation
Sales Enablement
Client Acquisition
Data Analytics
Performance Measurement
Agile
Coaching
Mentoring
Stakeholder Management
Strategic Thinking
Digital Channels
Product Performance

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