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Added 9 mins ago
WM
Industrial Associate Account Executive/Chargé de compte industriel
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Help shape solutions that support communities, customers and critical infrastructure across Canada.
Added 9 mins ago
Director of Quality - GMP Biologics Clinical Trial Material Facility
National Research Council Canada
Montreal, QC
…multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress…
Added 9 mins ago
C
Sr Talent Acquisition Advisor
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Laval, QC · Regina, SK · Calgary, AB
- Full-time
As a Talent Acquisition Advisor reporting to the Manager of Talent Acquisition, you will drive the full-cycle recruitment process. Your focus will be on attracting exceptional, diverse…
Added 24 mins ago
Bilingual Senior Manager, Business Solutions Engineering
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join our dynamic Business Solutions Engineering Team, in the Bilingual Senior Manager, Business Solutions Engineering position. In this leadership role, you’ll guide a team of talented…
Added 39 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 39 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract (Open)
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 39 mins ago
E
Digital Marketing Coordinator
EllisDon
Mississauga, ON
- Full-time
…to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there…
Added 40 mins ago
P
Retail Store Assistant Manager
Patagonia
Kelowna, BC
- $26.9 to $30.9 CAD / hour
- Full-time
As a Retail Store Assistant Manager, you invoke an engaging, inspiring, motivated, and efficient work environment to support the development of your team through timely communication and…
Added 1 hour ago
D
Business Development Manager, Toronto
Digicast
Toronto, ON
- Full-time
Effectively position and promote Digicast’s service portfolio, including studio productions, hybrid and virtual event solutions, broadcast services, and the iCast suite of products, to…
Added 1 hour ago
M
Account Manager - Companion Animal / Gestionnaire de comptes – Animaux de compagnie
MSD
Toronto, ON · CAN - Ontario - Toronto
- Full-time
…strive to understand their needs and consult to offer the right solutions. They collaborate within a Field Sales Team and play a critical role in supporting our customer centric business…
Added 1 hour ago
S
Executive Assistant and Office Manager
SpryPoint
Charlottetown, PE
- Full-time
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades"…
Added 1 hour ago
OE
Specialist, Partnership Services
Oilers Entertainment Group
Edmonton, AB
- Full-time
Reporting to the Manager, Partnership Services, this position is responsible for providing a high level of customer service in the activation of partnership agreements and delivery of…
Added 2 hours ago
SP
IT Security Administrator
Saskatoon Police Service
Saskatoon, SK
- Full-time
…technology security design and planning sessions to develop solutions for security…
Added 2 hours ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 2 hours ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 2 hours ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract (Open)
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 2 hours ago
SI
Director of Strategic Partnerships
Strategy Institute
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are launching a new premium consumer event at the intersection of health, wellness, longevity and human performance.
Added 2 hours ago
Marketing Specialist, Communications & Digital
MetOcean Telematics
Dartmouth, NS
MetOcean is a global provider of satellite IoT-enabled solutions, designing and manufacturing innovative telemetry products for environment, marine, defence, and other specialized markets.
Added 2 hours ago
CE
Senior Coordinator, OT SCADA
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Manager OT Operations, the Senior Coordinator, OT SCADA provides senior-level technical coordination, governance, and multi-site accountability for SCADA systems and…
Added 3 hours ago
M-
Gestionnaire de projets, développement et optimisation des espaces
Mila - Institut québécois d'intelligence artificielle
Remote, Canada
- Full-time
- Remote
…developing Mila’s spaces, and promoting its visibility. As a Project Manager - Development and Space Optimization, you will support the management team in optimizing processes, defining…
Added 3 hours ago
Sr. Software Developer
Open Text Corporation
Waterloo, ON
…maintaining the Enterprise Capture product line. OpenText’s Capture solutions are deployed both on premise and in the cloud. OpenText Capture technology transforms digital and paper…
Added 3 hours ago
Operations Team Lead
Circle of Care, Sinai Health
Toronto, ON
Solution-focused problem solver who thrives finding solutions for tough challenges.
Added 3 hours ago
CA
Adjoint(e) administratif(ve)
Centurion Asset Management Inc.
Montreal, QC
- Full-time
…précis des communications dans le S: Drive. Assister le Property Manager dans la préparation des travaux et des bons de commande en y joignant les devis reçus des prestataires de services,…
Added 3 hours ago
CA
Adjoint(e) administratif(ve)
Centurion Asset Management Inc.
Montreal, QC
- Full-time
…précis des communications dans le S: Drive. Assister le Property Manager dans la préparation des travaux et des bons de commande en y joignant les devis reçus des prestataires de services,…
Added 3 hours ago
EG
Event Sales Manager- BMO Center at the Stampede Grounds
Encore Global
Calgary, AB
- Full-time
The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event…

Co-operators

Product Manager

Guelph, ON, Canada
Toronto, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

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Applications open in a new tab.

Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Aug 14, 2026

Original job description

Company: CGL Department: Client Experience Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How you will create impact:

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:
- Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
- Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
- Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
- Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
- Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
- Influence, persuade and advise on solution strategies and directions.
- Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How you will succeed:

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To join our team:

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What you need to know:

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The Product Manager will own a large portion of the digital product portfolio, delivering best-in-class digital experiences for clients, advisors, and operations. They will lead cross-functional teams to align business needs with strategic delivery, ensuring initiatives are executed on time and within budget.

Requirements

Candidates must hold a Bachelor's or Master's degree in business, marketing, engineering, or a related field. A minimum of 3 years of experience in product management, strategy, or client growth roles, particularly within financial services, is required.

Skills

Product management
Digital product portfolio
Cross-functional collaboration
Customer journey design
Digital channels
CRM
Lead management
Data analytics
Performance measurement
Reporting
Stakeholder management
Strategic planning
Market research
Competitor analysis
Agile methodology
Coaching and mentoring

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Digital Experience
Financial Services
Omni-channel
IVR
Dashboards
Roadmap
Market Research
Competitor Analysis
Product Strategy
Incremental Delivery
Business Value
CRM
Lead Generation
Sales Enablement
Client Acquisition
Data Analytics
Performance Measurement
Agile
Coaching
Mentoring
Stakeholder Management
Strategic Thinking
Digital Channels
Product Performance

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