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Added 8 mins ago
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Brand & Communication Manager - Origins - Global
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
…impact on the planet through our packaging design, manufacturing operations and even how we design new…
Added 8 mins ago
A
Commercial Property Manager
Altis
Montreal, QC
- $125,000 to $130,000 CAD / year
- Full-time
Altis Recruitment is seeking an experienced Property Manager to oversee two commercial office properties in Montréal. This is a senior, hands-on leadership opportunity for someone who…
Added 8 mins ago
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Summer Student - Operational Engineering
AltaLink
Calgary, AB
- Temporary
Reporting to the Manager, Operational Engineering, the successful candidate will be part of a multi-disciplinary engineering team responsible for supporting issues on AltaLink's…
Added 8 mins ago
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Senior Customer Success Manager
Spare
Vancouver, BC
- $125,000 to $162,000 USD / year
- Full-time
We are hiring a Senior Customer Success Manager to join our team at Spare!
Added 8 mins ago
LS
Sales Lead
London Square
ON · Middlesex, ON
- Full-time
…Aldar, the UAE’s leading real estate developer, investor, and manager. Together, we are committed to creating world-class developments, anchored in high quality design, sustainability, and…
Added 8 mins ago
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Assistant Deli/Cheese Manager
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Toronto, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 8 mins ago
ME
Logistics Support Manager (Aerospace & Defence)
Morson Edge (Canada)
Calgary, AB
- Full-time
Logistics Support Manager, Aerospace & Defence
Added 8 mins ago
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HR Generalist - Spanish/English
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Brampton, ON
- Full-time
Currently, we are seeking a motivated and experienced HR Generalist to join our HR team at our Brampton office. This role is focussed on our LATAM operations.
Added 11 mins ago
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MDU Sales & Operations Manager
telMAX
Markham, ON
- $110,000 to $120,000 CAD / year
- Temporary
As the Sales and Operations Manager of Business/MDU Services, you are a passionate and highly driven individual with experience in the telecom industry who is excited to be part of a…
Added 11 mins ago
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SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Abbotsford, BC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 11 mins ago
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SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Abbotsford, BC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 11 mins ago
MI
Senior Manager, Data Analytics & Business Intelligence
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Toronto, ON · Mississauga, ON · Spectrum
- Full-time
The Senior Manager, Data Platforms & Analytics will lead the development and ongoing evolution of Medline Canada’s data foundation, business intelligence, and analytics capabilities.
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Product Growth Manager
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Toronto, ON
- Full-time
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Added 11 mins ago
Sécurité | Gestionnaire de site | Québec | $95K/ année
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Quebec, QC
Added 11 mins ago
Order Picker Operator
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W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 11 mins ago
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Manager, Commercial Logistics & Supply Chain
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Montreal, QC · Ville St Laurent, QC
- Full-time
Découvrir de nouvelles opérations commerciales, analyser la contribution de ces activités et coordonner les ressources nécessaires à la mise en œuvre de nouveaux services, le cas échéant.
Added 11 mins ago
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HR Generalist - Spanish/English
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Brampton, ON
- Full-time
Currently, we are seeking a motivated and experienced HR Generalist to join our HR team at our Brampton office. This role is focussed on our LATAM operations.
Added 11 mins ago
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Summer Student - Operational Engineering
AltaLink
Calgary, AB
- Temporary
Reporting to the Manager, Operational Engineering, the successful candidate will be part of a multi-disciplinary engineering team responsible for supporting issues on AltaLink’s…
Added 11 mins ago
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Aerie - Selling Team Leader (Assistant Manager)
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…and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently…
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Senior Product Manager
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HMR Department Manager Full Time Day Greenlight Requisition
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Added 26 mins ago
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Added 26 mins ago
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Develop, implement, and socialize strategic and operational strategies, policies, standards, and processes related to our retail support and operations teams.

Co-operators

Product Manager

Guelph, ON, Canada
Toronto, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

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Applications open in a new tab.

Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Aug 14, 2026

Original job description

Company: CGL Department: Client Experience Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How you will create impact:

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:
- Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
- Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
- Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
- Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
- Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
- Influence, persuade and advise on solution strategies and directions.
- Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How you will succeed:

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To join our team:

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What you need to know:

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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More about this job

Responsibilities

The Product Manager will own a large portion of the digital product portfolio, delivering best-in-class digital experiences for clients, advisors, and operations. They will lead cross-functional teams to align business needs with strategic delivery, ensuring initiatives are executed on time and within budget.

Requirements

Candidates must hold a Bachelor's or Master's degree in business, marketing, engineering, or a related field. A minimum of 3 years of experience in product management, strategy, or client growth roles, particularly within financial services, is required.

Skills

Product management
Digital product portfolio
Cross-functional collaboration
Customer journey design
Digital channels
CRM
Lead management
Data analytics
Performance measurement
Reporting
Stakeholder management
Strategic planning
Market research
Competitor analysis
Agile methodology
Coaching and mentoring

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Digital Experience
Financial Services
Omni-channel
IVR
Dashboards
Roadmap
Market Research
Competitor Analysis
Product Strategy
Incremental Delivery
Business Value
CRM
Lead Generation
Sales Enablement
Client Acquisition
Data Analytics
Performance Measurement
Agile
Coaching
Mentoring
Stakeholder Management
Strategic Thinking
Digital Channels
Product Performance

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