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Added 8 mins ago
IF
Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group (Industrial Alliance)
Vancouver, BC
- Full-time
Reporting to the Manager, Special Risk Underwriting and Client Service, you will provide proactive relationship, portfolio, and business development support to clients, brokers, third-party…
Added 10 mins ago
RB
Principal Product Manager, AI Solutions
Royal Bank of Canada
Vancouver, BC
- Full-time
RBC Borealis is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the…
Added 10 mins ago
H
Chef Manager
Havergal
Sudbury, ON
- Full-time
In conjunction with the Dietitian, the Chef Manager must ensure the nutritional and therapeutic requirements of the residents are met through menu planning, the development of standardized…
Added 10 mins ago
ML
Assistant General Manager
MAPLE LEAF LOUNGE
ON · MISSISSAUGA, ON
- Full-time
…details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note…
Added 10 mins ago
TC
Fraud, Waste and Abuse Operations Lead Analyst - 12 Months Contract - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
…sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly…
Added 23 mins ago
J
Field Services Specialist
Jolera
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
Escalate high profile issues to the Service Desk Manager for appropriate handling and routing
Added 23 mins ago
BH
Sous Chef - Three Bears Brewery & Restaurant
Banff Hospitality Collective
Banff, AB
- Full-time
Act as an ambassador for BHC by helping identify and hire great culinary talent
Added 23 mins ago
GL
Interim Branch Manager (12-Month Contract)
goeasy Ltd.
Terrace, BC
- Temporary
…commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us…
Added 23 mins ago
GL
Branch Manager
goeasy Ltd.
Victoria, BC
- Full-time
…commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us…
Added 23 mins ago
ED
(Sr.) Partnerships Manager - 557 EN
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $84,698 to $128,743 CAD / year
- Full-time
Business Development 17: Salaries typically range from $84,698 to $112,931 annually, based on qualifications and experiences, plus a performance-based incentive
Added 23 mins ago
ED
Brand Program Manager (12-month contract) - EN 461
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $84,698 to $112,931 CAD / year
- Contract
Position: Brand Program Manager, Brand Strategy & Creative Services (12-month contract)
Added 23 mins ago
B
Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 23 mins ago
MM
Coordinator, Administration
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
Both positions report to the Manager, Administration, who is based in Montreal and provides coverage across both the Montreal, Vancouver and Toronto/Mississauga offices. This role is to be…
Added 23 mins ago
S
Corporate Account Manager - High Tech Water Treatment
Solenis
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…plan, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the…
Added 25 mins ago
Sales Development Representative
ContactMonkey
Toronto, ON
ContactMonkey is growing and hiring four talented, driven Sales Development Representatives to join our sales team. Working alongside our Sr. SDR Manager and Account Executives, you’ll be…
Added 25 mins ago
PC
Territory Manager - Edmonton
PMA Canada
AB · Edmonton, Alberta
- Full-time
Reporting to the Sales Manager | Alberta Independents North, the Territory Manager will develop the PMA Portfolio in the Northern Alberta which may include on and off premise outlets within…
Added 53 mins ago
ED
(Sr.) Partnerships Manager - 557 EN
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $84,698 to $128,743 CAD / year
- Full-time
Business Development 17: Salaries typically range from $84,698 to $112,931 annually, based on qualifications and experiences, plus a performance-based incentive
Added 53 mins ago
R
Strategic Operations Manager - Partnerships
Relay
Toronto, ON
- Full-time
We’re looking for a Strategic Operations Manager - Partnerships to join our team supporting the Partner Sales team to empower accounting and bookkeeping professionals to better serve their…
Added 53 mins ago
SR
Head of People
Serv Recruitment
Kelowna, BC
- Full-time
…with clarity and consistency, and the organization has the talent and structure required to achieve its…
Added 53 mins ago
WF
Branch Manager
Western Financial Group
Campbell River, BC
- Full-time
Deliver results through the development and execution of business, budget and sales strategies
Added 53 mins ago
JR
Store Manager - Apparel
JRoss Retail Recruiters
Kamloops, BC
- $47,000 to $53,000 CAD / year
- Full-time
…environment and enjoys building high-performing teams. The Store Manager will be responsible for driving sales performance, developing talent, creating an exceptional customer experience,…
Added 53 mins ago
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Technology Operations Manager
Hughes Recruitment & Strategy Collective
Hague, SK
- Full-time
As the Technology Operations Manager, you will work collaboratively and be responsible for:
Added 53 mins ago
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Senior Project Manager (Commercial Interiors)
Clearspace
Toronto, ON
- Full-time
This is a senior, hands-on leadership role. As a Senior Project Manager you are both a project leader and a people leader.
Added 53 mins ago
B
Health, Safety, Environment, Quality and Operations Manager
BMT
Ottawa, ON
- $90,000 to $110,000 CAD / year
- Full-time
Job Title: Health, Safety, Environment, Quality (HSEQ) and Operations Manager
Added 53 mins ago
D
Manager, Data Governance
Deloitte
Toronto, ON
- Full-time
As the Manager, Data Governance, you will support the execution of the enterprise Data Governance program, translating strategic direction into coordinated delivery within the Data Risk &…

Co-operators

Product Manager

Guelph, ON, Canada
Toronto, ON, Canada

Expected salary range $91,058.00 to $141,058+ · Full-time

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Job details

Pay: Expected salary range $91,058.00 to $141,058+
Job type: Full-time
Experience: 3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Posting language: English
Posted: Aug 14, 2026

Original job description

Company: CGL Department: Client Experience Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Product Manager you will deliver best in class Digital experiences and own a large portion of the Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral role in aligning the business needs to strategic delivery components that are prioritized based on impact, dollars and time to market.

How you will create impact:

Collaborate with a cross-functional team to deliver solutions for the telephony channel, enhancing the guided omni-channel experience for cooperators.
Lead and facilitate workshops to generate innovative ideas aimed at improving the client experience.
Ensure delivery teams have all necessary requirements to provide a best-in-class customer experience solution.
Partner with the analytics team to create weekly dashboards tracking the performance of the IVR and identify areas of opportunity based on insights generated.
Develop and maintain a roadmap for the rollout of initiatives, ensuring timely and budget-compliant delivery in collaboration with delivery partners.
Conduct market research and competitor analysis to inform product strategy and development.
Communicate product vision and strategy to stakeholders and team members.
Monitor and evaluate product performance, making data-driven decisions to optimize and enhance the product.
Foster a culture of continuous improvement and innovation within the team.
Play a leadership role in the team to ensure that solution features are in-scope, on-time and of high quality.
Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback, and enable stakeholder reviews for validation in the process.
Review and assess opportunities for new improvements and functionality based on feedback and business objectives.
Leading and engaging your team to deliver strategic objectives through effective coaching and mentoring, identifying and developing emerging talent, and fostering an innovative, collaborative, and agile culture.

Represent the product & client/ customer:
- Articulating a compelling vision for business capabilities and CRM products while building an ongoing operating plan for the team to manage, support and improve products.
- Building the roadmap for assigned business capabilities and requirements and contributing to the overall vision and roadmap, while driving the digital product management process end to end.
- Maintains a good understanding of clients/users (their expectation, needs and pain points) and the product and delivers this knowledge into the team to focus deliverables and priorities.
- Be an advocate for the clients/users by owning issues, forming solutions and defining outcomes as you move the delivery of the roadmap to completion.
- Utilizes a deep understanding of product and clients as well as solid internal stakeholder relationships to prioritize product needs against development.
- Influence, persuade and advise on solution strategies and directions.
- Educate the team in the business domain to help establish better understanding of the solution/product to deliver value.

How you will succeed:

You build strong relationships and influence cross-functional teams to drive outcomes.
You foster a culture of innovation, experimentation, and continuous improvement.
You are a strategic thinker who can translate vision into actionable plans.
You communicate clearly and effectively, adapting your message to diverse audiences.
You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.

To join our team:

A Bachelor's or Master’s degree in business, Marketing, Engineering, or a related field.
3+ years of experience in product management, strategy, or client growth roles, ideally within financial services or a related industry.
Proven experience leading cross-functional initiatives focused on lead generation, sales enablement, or client acquisition.
Strong understanding of customer journey design, digital channels, and CRM/lead management platforms.
Experience with data analytics, performance measurement, and reporting to drive product decisions.
Excellent stakeholder management and communication skills.

What you need to know:

Detail oriented work that requires frequent mental concentration for extended periods of time. 
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $91,058.00 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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More about this job

Responsibilities

The Product Manager will own a large portion of the digital product portfolio, delivering best-in-class digital experiences for clients, advisors, and operations. They will lead cross-functional teams to align business needs with strategic delivery, ensuring initiatives are executed on time and within budget.

Requirements

Candidates must hold a Bachelor's or Master's degree in business, marketing, engineering, or a related field. A minimum of 3 years of experience in product management, strategy, or client growth roles, particularly within financial services, is required.

Skills

Product management
Digital product portfolio
Cross-functional collaboration
Customer journey design
Digital channels
CRM
Lead management
Data analytics
Performance measurement
Reporting
Stakeholder management
Strategic planning
Market research
Competitor analysis
Agile methodology
Coaching and mentoring

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Digital Experience
Financial Services
Omni-channel
IVR
Dashboards
Roadmap
Market Research
Competitor Analysis
Product Strategy
Incremental Delivery
Business Value
CRM
Lead Generation
Sales Enablement
Client Acquisition
Data Analytics
Performance Measurement
Agile
Coaching
Mentoring
Stakeholder Management
Strategic Thinking
Digital Channels
Product Performance

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