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Co-operators

Quality Assurance Analyst

Toronto, ON, Canada

Pay: Expected salary range $60,574 to $100,956
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company: CGL

Department: Emerging Business Model (EBM)

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: This role operates in English.

Additional Information: This role is currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Emerging Business Model (EBM) Tech team exists to deliver contextually relevant financial security that delight customers and partners in their moment of need. We design, build, and deliver digital first platform and services that enable data differentiated and hyper-personalized insurance propositions within ecosystem partners‘ experiences. When you join EBM Tech, you’ll instantly become a key member of an agile, energetic, and ambitious digital platform engineering team. If you like the idea of engineering innovation at scale through digital, analytics, automation and contributing to a wide variety of next-gen integrated propositions, we think you’ll love working at EBM Tech!

Under general supervision, the Quality Assurance Analyst carries out established procedures to ensure programs/projects meet minimum company standards and end user requirements. The incumbent conducts thorough quality assurance tests on applications of small-to-medium complexity to ensure proper operation and freedom from defects. As the second level in the Quality Assurance job stream, the Quality Assurance Analyst is competent to work on most aspects of quality assurance testing but requires instruction and guidance in some areas.

How You Will Create Impact

Create test strategy for small and medium projects.
Participate in the creation of test strategies for larger projects.
Plan system testing.
Execute system testing according to plan.
Coordinate and manage resolution of problems encountered in testing for small to medium size projects, working with developers and analysts.
Create and maintain test case documentation, recording problems encountered during testing.
Conducting walk-throughs of testing documentation for small-to-medium projects.
Perform work-flow analysis of testing procedures and recommend quality improvements.

To Join Our Team

Degree or diploma in Information Technology, Computer Science, or a related field, with at least 3 years of relevant experience, or an equivalent combination of education and experience.
Strong ability to understand business processes and translate requirements into system and application needs.
Knowledge of insurance principles, practices, and business processes is considered an asset.
Proficiency with software testing methodologies, tools, and techniques.
Intermediate proficiency in coding or scripting languages is required.
Hands-on experience with automated testing, including UI and API testing.
Experience performing quality assurance testing for web applications, including accessibility testing against WCAG 2.0 standards, is considered an asset.

How You Will Succeed

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What You Need To Know

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected salary range $60,574 to $100,956

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Incentive/Variable pay

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

Develop test strategies and plans, execute system testing, and document test cases and defects for small-to-medium projects. Coordinate testing issue resolution with developers and analysts, contribute to larger project strategies, and recommend improvements to testing workflows.

Requirements

Requires a degree or diploma in information technology, computer science, or a related field, plus at least three years of relevant experience, or an equivalent combination of education and experience. Candidates need software testing expertise, intermediate coding or scripting proficiency, hands-on automated UI and API testing experience, and the ability to translate business requirements into system needs; insurance knowledge and WCAG 2.0 accessibility testing are assets.

Skills

Quality Assurance Testing
Test Strategy Development
System Testing
Test Planning
Test Case Documentation
Automated Testing
UI Testing
API Testing
Coding And Scripting
Business Process Analysis
Requirements Analysis
Problem Resolution
Workflow Analysis
Accessibility Testing
WCAG 2.0
Communication

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Supportive Workplace Culture
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Software Testing
Test Strategy
System Testing
Test Planning
Test Case Documentation
Automated Testing
UI Testing
API Testing
Coding
Scripting
Business Process Analysis
Requirements Analysis
Workflow Analysis
Accessibility Testing
WCAG 2.0
Insurance
Digital Platforms
Agile
Defect Management
Continuous Improvement
Financial Services

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