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Co-operators

Senior Business Analyst

Burlington, ON, Canada

Expected salary range $72,847 - $121,411 · Full-time

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Job details

Pay: Expected salary range $72,847 - $121,411
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Company: CUMIS Department: Strat/BI-Imp/Op Sup-CUMIS Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: English is required, French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Senior Business Analyst you will be a subject matter expert and lead the development of stories (requirements), workflows and procedures, business analysis, acceptance testing, and the implementation of new or enhanced applications to ensure alignment within the program.. You will work closely with various stakeholders to ensure that all requirements align with digital standards, enable agile team development, and deliver high quality results.

How you will create impact:

Consulting with stakeholders to understand, gather, and document clear and concise business and technology requirements, processes, issues, and risks.
Investigating and recommending solutions using sound business judgement while consulting with all affected areas and apply solutions where appropriate.
Developing test strategies, planning, and providing work effort estimates while adhering to Business Systems standards, methodologies, processes, and tools.
Supporting technical design, development, and testing activities by offering subject matter expertise to respond to inquiries, participating in reviews and providing context regarding business needs and requirements.
Coaching, training, and developing team members and providing timely feedback to achieve department objectives.

To join our team:

You have five years of experience as a business analyst, working in an agile environment.
You have a post-secondary degree in Business or Computer Science.
You have or are working towards the Chartered Insurance Professional (CIP) designation.
You have a Business Analyst certification.
You have excellent business and systems knowledge and comprehension of applications, procedures, and workflows.

How you will succeed:

You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
You have strong communication skills to clearly convey messages and explore diverse points of view.
You build trusting relationships and provide guidance to support the development of colleagues.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $72,847 - $121,411

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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More about this job

Responsibilities

Lead business analysis and develop requirements, workflows, procedures, and acceptance testing for new or enhanced applications. Consult with stakeholders, recommend solutions, support technical design and testing, and coach team members to deliver high-quality results aligned with business and digital standards.

Requirements

Requires five years of business analyst experience in an agile environment, a post-secondary degree in Business or Computer Science, and a Business Analyst certification. Candidates must have or be working toward the Chartered Insurance Professional designation and demonstrate strong business and systems knowledge, communication, critical thinking, and relationship-building skills.

Skills

Business Analysis
Agile Methodologies
Requirements Gathering
Requirements Documentation
Workflow Development
Process Analysis
Risk Analysis
Solution Recommendation
Test Strategy Development
Acceptance Testing
Effort Estimation
Technical Design Support
Stakeholder Consultation
Communication
Critical Thinking
Coaching And Mentoring

Benefits

Training And Development Opportunities
Flexible Work Options
Paid Time Off
Physical And Mental Health Programs
Supportive Workplace Culture
Paid Volunteer Days
Pension
Health And Wellness Coverage
Dental Coverage
Disability Coverage
Life Coverage
Mental Health Support
Employee Assistance Program
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Business Analyst
Agile
Business Requirements
Technology Requirements
Stories
Workflows
Procedures
Acceptance Testing
Applications
Digital Standards
Stakeholder Consultation
Business Systems
Test Strategies
Effort Estimates
Technical Design
Solution Recommendations
Risk Analysis
Business Systems Standards
Business Systems Methodologies
Business Analyst Certification
Chartered Insurance Professional
Insurance
Financial Services
Operational Efficiency
Change Management
Client Needs
Coaching
Training
Computer Science

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