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Added 1 min ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 1 min ago
C
Enterprise Architect (Salesforce) – Healthcare & Life Sciences
Customertimes
Canada
- Full-time
…roadmaps. Your job is to make sure the technology supports the business…
Added 1 min ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 1 min ago
CO
Supervisor, Revenue Services
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- Full-time
…processes. Leading a dedicated team, the Supervisor serves as a key advisor on revenue matters, providing financial analysis, overseeing complex issues and escalations, and supporting the…
Added 1 min ago
SI
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Staff IT Search Group Inc.
Oakville, ON
- Full-time
Strong ability to translate technical and security risks into clear business risk statements, practical recommendations, and executive-level summaries.
Added 1 min ago
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Highlight Motor Group
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- Full-time
…existing accounts. The successful candidate will act as a trusted advisor to clients while collaborating with internal departments to ensure exceptional service delivery and long-term…
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NB
Senior Transformation Advisor - Capital Market Operations
National Bank of Canada
Montreal, QC
- Full-time
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NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 1 min ago
NB
Banking advisor
National Bank of Canada
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- Full-time
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Added 1 min ago
MI
Senior Business Architecture Advisor, Direct Distribution
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Montreal, QC
- Contract
Salesforce integration in complex business environments
Added 1 min ago
NB
Director Global Transaction Banking
National Bank of Canada
Montreal, QC
- Full-time
…National Bank Capital Markets (NBCCM) means acting as a trusted advisor to a diversified group of corporate, institutional and sponsor-backed clients headquartered in or having their…
Added 1 min ago
NB
Real Estate Broker
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- Full-time
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Added 1 min ago
Senior Regulatory Field Advisor
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…individual to join our dynamic team as a Senior Regulatory Field Advisor. In this position, you will play a crucial role in driving successful regulatory initiatives and ensuring compliance…
Added 2 mins ago
Territory Account Manager
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Montreal, QC
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Supervisor
Wellington-Altus
AB · Toronto, ON · Calgary, AB
- Full-time
Assisting Advisor teams in resolving inquiries and addressing compliance issues quickly and accurately.
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Bodily Injury Claims Advisor
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Calgary, AB · Burlington, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 16 mins ago
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Banking Advisor - Aurora, Newmarket (English and/or Mandarin, Cantonese, Russian, Turkish)
Royal Bank of Canada
Bradford West Gwillimbury, ON · Newmarket, ON · Richmond Hill, ON · ON · AURORA, Ontario
- Full-time
Banking Advisor - Aurora, Newmarket (English and/or Mandarin, Cantonese, Russian, Turkish)
Added 16 mins ago
A
Senior Vice President, Energy
AECOM
Ottawa, ON · Markham, Ontario
- $300,000 to $350,000 CAD / year
- Full-time
…market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader Americas Energy leadership team, this executive will help shape and…
Added 16 mins ago
D
Wealth Management Advisor
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Quebec, QC · Caisse Desjardins de Limoilou
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 16 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
…progressively contribute to the growth of our local team and…
Added 17 mins ago
Senior Project Manager - Wastewater Treatment Services
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· Client Communication and Relationship Management: Serve as the principal day-to-day client contact and trusted advisor. Communicate clearly and proactively with client executives,…
Added 17 mins ago
C
Applications Engineering Lead - Senior Vice President
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- Full-time
The successful candidate will serve as a technical leader and trusted advisor, guiding solution architecture, mentoring engineering teams, and leveraging AI-powered engineering tools to…
Added 31 mins ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
We are seeking an experienced and proactive Senior HR Advisor with a strong background in Employee Relations (ER) to join our dynamic HR team. This role is pivotal in providing expert…
Added 31 mins ago
XI
Director of Procurement
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- Full-time
…strong supplier relationships, strategic partnerships with the business, and strong governance over all external spend. The Director, Procurement will lead that…
Added 31 mins ago
A
Copy of Senior Vice President, Energy
AECOM
Calgary, AB
- $300,000 to $350,000 CAD / year
- Full-time
…market positioning, and strategic development of our Energy business across Canada. Reporting as part of the broader Americas Energy leadership team, this executive will help shape and…

Co-operators

Senior Premium Administrator

Regina, SK, Canada

Expected salary range $50,280 - $83,800 · Full-time

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Job details

Pay: Expected salary range $50,280 - $83,800
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Company: CLIC Department: Billing Service Centre Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Senior Premium Administrators are key members of the Billing Service Centre, contributing to the financial stability of Co-operators Group Benefits. You will make an impact by ensuring Group Benefits premium payments are collected, recorded, and reconciled accurately. The role provides knowledgeable, responsive support to customers and internal business partners, answers billing-related questions, resolves discrepancies, and collaborates with internal financial teams. The team is also responsible for the billing and administration of Administrative Services Only (ASO), Health Spending Account (HSA), and Personal Spending Account (PSA) products; advisor commission system configuration and ongoing support; payment processing and reconciliation; and other essential financial activities. Through this work, the position contributes to the organization’s financial goals while supporting customer satisfaction and retention.

How you will create impact:

Coordinating the timely collection, receipt, and reconciliation of premium payments; monitoring and following up on overdue premium payments; maintaining accurate group payment records; and partnering with internal teams to resolve discrepancies and outstanding balances.
Responding to client billing inquiries and developing tailored reports on forfeitures and outstanding balances.
Ensuring all reports balance to the client’s general ledger accounts and investigating and correcting any discrepancies found.
Reviewing and authorizing invoice payments and premium refunds within established financial limits, preparing accounting entries for Finance, and updating client records.
Reviewing and authorizing payments of invoices, premium refunds, and other items within a set financial limit; preparing and completing accounting entries for Finance; and updating client records.
Managing statistical balancing, in-force numbers, and movement processes throughout the year; ensuring timelines are met and data integrity is maintained; and reporting to management monthly.
Initiating new agent setups or revisions; corresponding with group departments to obtain all applicable setup information; reviewing commission schedules for completeness; and ensuring the correct advisor information is recorded in Compass.
Analyzing and verifying premium and commission reports and investigating discrepancies that require knowledge of the commission system and commission calculations.
Preparing and distributing year-end Office of the Superintendent of Financial Institutions (OSFI) statements for the department, meeting deadlines, and ensuring data accuracy.

To join our team:

You have two years of related work experience; group benefits experience is preferred.
You have a post-secondary education; industry-related education is an asset.
You have or are working toward a Certified Employee Benefit Specialist (CEBS) designation.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $50,280 - $83,800

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The Senior Premium Administrator is responsible for the accurate collection, recording, and reconciliation of group benefit premium payments. They also provide responsive support to customers and internal partners while managing billing-related discrepancies and commission system configurations.

Requirements

Candidates must have at least two years of related work experience, with group benefits experience preferred. A post-secondary education is required, and candidates should hold or be working toward a Certified Employee Benefit Specialist (CEBS) designation.

Skills

Premium collection
Reconciliation
Financial reporting
Billing administration
Data integrity
Critical thinking
Communication
Problem solving
General ledger balancing
Payment processing
Group benefits administration
Customer service
Attention to detail

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Premium Administration
Billing Service Centre
Group Benefits
Financial Services
Reconciliation
General Ledger
ASO
HSA
PSA
Commission System
Compass
OSFI
Data Integrity
Financial Stability
Payment Processing
Reporting
Customer Retention
CEBS
Invoicing
Premium Refunds

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