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Added 12 mins ago
U
Cloud Infrastructure Specialist
UST
ON · Ontario, Canada
- Full-time
Seeking an experienced Cloud Infrastructure Specialist to manage, support, and optimize enterprise cloud and infrastructure environments, ensuring high availability, security, scalability,…
Added 12 mins ago
AE
Underground Emergency Response Specialist
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Oakville, ON
- Full-time
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Lab Systems Support Specialist
Pacer Group
Charlottetown, PE
- $23 to $25 CAD / hour
- Contract
Job Title: Laboratory Software Administrator / Lab Systems Support Specialist
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Senior Bilingual Talent Acquisition Specialist (People and Culture) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
As a Senior Bilingual Talent Acquisition Specialist reporting to the Manager of Talent Acquisition in Montreal, you will play a key role in supporting the organization’s various business…
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Hearing Instrument Specialist or Audiologist
HearCANADA
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HearCANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is…
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Indigenous Recruitment Specialist, Nîsôhkamâtotân Centre
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…and the Student Recruitment team. The Indigenous Recruitment Specialist works closely with the members of both teams to support NAIT’s Indigenous enrolment, and diversity and inclusion…
Added 12 mins ago
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System Support Specialist
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- Full-time
The System Support Specialist provides timely and knowledgeable information systems management and support to parish and diocesan staff. This role responds to user requests for support on…
Added 12 mins ago
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Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
As our Junior Specialist, Real Estate Transactions, you provide core operational, analytical and administrative support to the Real Estate Transactions team. Operating with a high degree of…
Added 12 mins ago
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Barrick - GIS Specialist
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Toronto, ON
- Full-time
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Added 27 mins ago
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M.L.T. Charge - Quality
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- Full-time
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Electrical Field Engineer
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Indigenous Recruitment Specialist, Nîsôhkamâtotân Centre
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St. Catharines, ON · Main Campus
- Full-time
…and the Student Recruitment team. The Indigenous Recruitment Specialist works closely with the members of both teams to support NAIT’s Indigenous enrolment, and diversity and inclusion…
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The Solution Specialist role supports the local business unit by working within the existing client base while supporting the regional sales team on strategic projects that develops new…
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Quality Specialist
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Bilingual Automotive Fixed Ops Specialist - Training and Implementation
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…40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales,…

Co-operators

Senior Premium Administrator

Regina, SK, Canada

Expected salary range $50,280 - $83,800 · Full-time

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Job details

Pay: Expected salary range $50,280 - $83,800
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Company: CLIC Department: Billing Service Centre Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Senior Premium Administrators are key members of the Billing Service Centre, contributing to the financial stability of Co-operators Group Benefits. You will make an impact by ensuring Group Benefits premium payments are collected, recorded, and reconciled accurately. The role provides knowledgeable, responsive support to customers and internal business partners, answers billing-related questions, resolves discrepancies, and collaborates with internal financial teams. The team is also responsible for the billing and administration of Administrative Services Only (ASO), Health Spending Account (HSA), and Personal Spending Account (PSA) products; advisor commission system configuration and ongoing support; payment processing and reconciliation; and other essential financial activities. Through this work, the position contributes to the organization’s financial goals while supporting customer satisfaction and retention.

How you will create impact:

Coordinating the timely collection, receipt, and reconciliation of premium payments; monitoring and following up on overdue premium payments; maintaining accurate group payment records; and partnering with internal teams to resolve discrepancies and outstanding balances.
Responding to client billing inquiries and developing tailored reports on forfeitures and outstanding balances.
Ensuring all reports balance to the client’s general ledger accounts and investigating and correcting any discrepancies found.
Reviewing and authorizing invoice payments and premium refunds within established financial limits, preparing accounting entries for Finance, and updating client records.
Reviewing and authorizing payments of invoices, premium refunds, and other items within a set financial limit; preparing and completing accounting entries for Finance; and updating client records.
Managing statistical balancing, in-force numbers, and movement processes throughout the year; ensuring timelines are met and data integrity is maintained; and reporting to management monthly.
Initiating new agent setups or revisions; corresponding with group departments to obtain all applicable setup information; reviewing commission schedules for completeness; and ensuring the correct advisor information is recorded in Compass.
Analyzing and verifying premium and commission reports and investigating discrepancies that require knowledge of the commission system and commission calculations.
Preparing and distributing year-end Office of the Superintendent of Financial Institutions (OSFI) statements for the department, meeting deadlines, and ensuring data accuracy.

To join our team:

You have two years of related work experience; group benefits experience is preferred.
You have a post-secondary education; industry-related education is an asset.
You have or are working toward a Certified Employee Benefit Specialist (CEBS) designation.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $50,280 - $83,800

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The Senior Premium Administrator is responsible for the accurate collection, recording, and reconciliation of group benefit premium payments. They also provide responsive support to customers and internal partners while managing billing-related discrepancies and commission system configurations.

Requirements

Candidates must have at least two years of related work experience, with group benefits experience preferred. A post-secondary education is required, and candidates should hold or be working toward a Certified Employee Benefit Specialist (CEBS) designation.

Skills

Premium collection
Reconciliation
Financial reporting
Billing administration
Data integrity
Critical thinking
Communication
Problem solving
General ledger balancing
Payment processing
Group benefits administration
Customer service
Attention to detail

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life coverage
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Premium Administration
Billing Service Centre
Group Benefits
Financial Services
Reconciliation
General Ledger
ASO
HSA
PSA
Commission System
Compass
OSFI
Data Integrity
Financial Stability
Payment Processing
Reporting
Customer Retention
CEBS
Invoicing
Premium Refunds

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