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Jobs in Canada

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Added 9 mins ago
Senior Administrator
The Vantage Talent Group
Hamilton, ON · Waterdown, ON
$70,000 to $75,000 CAD / year
Full-time
Our client is an established, independent financial services firm with a strong focus on helping clients achieve long-term financial security through thoughtful wealth and insurance…
Added 1 hour ago
Transition Manager -Digital Workplace Solutions
Lenovo
Markham, ON
$92,000 to $140,990 CAD / year
…software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future…
Added 2 hours ago
Installation Specialist / Spécialiste de l'installation
TD SYNNEX North America
ON · Ontario, Canada
Full-time
Develop and maintain trusted advisor relationships with vendor partners, resellers, and internal stakeholders.
Added 2 hours ago
Banking advisor
National Bank of Canada
Campbellton, NB
Full-time
Required skills: Brand Ambassadorship, Client Education, Client Engagement, Client-focused, Digital literacy, Driving Results, Empathy, Funding, Insurance, Investments, Learning Agility,…
Added 2 hours ago
Banking advisor
National Bank of Canada
Lethbridge, AB
Full-time
Required skills: Brand Ambassadorship, Client Education, Client Engagement, Client-focused, Digital literacy, Driving Results, Empathy, Funding, Insurance, Investments, Learning Agility,…
Added 2 hours ago
Wealth Associate
National Bank of Canada
London, ON
Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 2 hours ago
Senior Advisor in Estate Planning
National Bank of Canada
Montreal, QC
Full-time
a Senior Advisor in Estate Planning at National Bank Financial (NBF) primarily
Added 2 hours ago
Senior Advisor (Conquest Planning) Financial Planning Support Team
National Bank of Canada
Montreal, QC
Full-time
tools to enhance advisor effectiveness and client outcomes.
Added 2 hours ago
Advisor in the Counterparty Documentation Center
National Bank of Canada
Montreal, QC
Full-time
A career as an Advisor in the Counterparty Documentation Center (CDC) at the National Bank of Canada means contributing directly to the success of Capital Markets Operations. In this role,…
Added 2 hours ago
Retirement Stategy Advisor
National Bank of Canada
Brossard, QC
Full-time
A career as a retirement Strategy Advisor at National Bank means acting as an expert·in retirement planning and strategies for clients. With your expertise, you can help your clients during…
Added 2 hours ago
Supervisor, Client Service
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Laval, QC
Full-time
The Supervisor, Client Services is accountable for managing a specific client service department ensuring efficient delivery of services within defined standards. Responsible for providing…
Added 2 hours ago
Senior Talent Acquisition Advisor
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Mississauga, ON · Toronto, ON · Laval, QC · Montreal, QC
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 2 hours ago
Underwriting Technical and Quality Consultant, Special Lines (Temporary 10 Months)
Co-operators
AB · NB · ON · QC
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 2 hours ago
Supervisor, Learning
Co-operators
AB · NB · ON · Quebec, QC
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 3 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 3 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Montreal, QC
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 3 hours ago
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 3 hours ago
Senior Director-Head of CNB Wealth Business Architecture
Royal Bank of Canada
Toronto, ON
Full-time
Demonstrate strong knowledge of wealth management operating models, including advisor platforms, portfolio management, financial planning, trading, order management, client onboarding,…
Added 3 hours ago
Senior Communications Advisor
Government of Yukon
Whitehorse, YT
Full-time
The French Language Services Directorate (FLSD) is dedicated to supporting and empowering departments to serve and inform Yukoners in French. We foster strong partnerships with other…
Added 4 hours ago
Cybersecurity Advisor (GRC)
CGI
Toronto, ON
Full-time
Location: Toronto- hybrid- ability to go on client site downtown Toronto
Added 5 hours ago
Salesforce Functional Lead
Aarorn Technologies Inc
Toronto, ON
$60 CAD / hour
Contract
We re in search for a Senior Salesforce Functional Lead for the largest Salesforce CRM platform at a leading banking client in Canada. You ll be joining a diverse and inclusive agile lab…
Added 6 hours ago
RN Clinical Mentor - Emergency
Fraser Health
Abbotsford, BC
Part-time
Act as a clinical mentor, advisor, and resource to nursing staff, supporting best practices in Inpatient Medicine nursing care.
Added 6 hours ago
Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
Full-time
…looking for Consultants who want to help leading financial services organizations solve complex business problems, transform how they operate, and build the capabilities required for an…
Added 8 hours ago
Personal Finance Advisor
Desjardins
Levis, QC · Caisse Desjardins de Lévis
Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 8 hours ago
Client Advisor
Royal Bank of Canada
Moosomin, SK
Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…

Co-operators

Supervisor, Client Service

Calgary, AB, Canada
Moncton, NB, Canada
Guelph, ON, Canada
Laval, QC, Canada

Pay: Expected salary range $72,847.00 to $121,411.00
Job type: Full-time
Experience: You have 3-5 years of active leadership experience.
Posting language: English
Posted: Sep 11, 2026

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Original job description

#IN-DNI

Company: CGIC Department: Advisor Support Centre Employment Type: Temporary Full-Time (14 months) Work Model: Hybrid (2 days in office) Language: English is required, French is an asset. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Supervisor, Client Services is accountable for managing a specific client service department ensuring efficient delivery of services within defined standards. Responsible for providing leadership and direction to client service staff and engaging them in a supportive work environment while ensuring the successful achievement of business objectives. Required to develop and implement strategic plans which contribute to the overall effectiveness of the department and support the company’s profitability goals.

How you will create impact:

Coach and inspire staff to grow and develop their talent while building a positive and motivating environment for staff to build a strong motivated team.
Provide leadership to manage change effectively and ensure a positive, supportive and professional work environment.
Develop, implement and monitor unit plans, goals, priorities and schedules that are aligned with organizational and departmental goals.
Contribute to the development and management of expenditures within a department budget by developing plans to achieve financial goals, including managing the application of compensation guidelines and strategy.
Formulate, implement and evaluate department workflows and national service standards while identifying and initiating overall process improvement to manage productivity.
Identify and initiate overall process improvements and manage productivity to ensure national procedures are followed and support programs and initiatives to achieve loss ratio, growth and expense goals.
Guiding staff and maintaining effective working relationships with key stakeholder to ensure the delivery of client focused services.
Coaching and developing your team, recruiting and selecting talent, recognizing achievements, and managing performance, to develop an agile team and achieve department objectives.

To join our team:

This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members. 
You have 3-5 years of active leadership experience.
You have a post-secondary Diploma.
You have experience with Guidewire, Salesforce, and Service First.
Having a proficiency in insurance products, processes and practices is an asset.
Having a Chartered Insurance Professional (CIP) designation is an asset.

How you will succeed:

You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
You have strong communication skills to clearly convey messages and explore diverse points of view.
You build trusting relationships and provide guidance to support the development of colleagues.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
You may travel occasionally.
Extended work hours, including evenings and weekends, may be required.
Strict confidentiality with respect to employee’s personal information and other sensitive or proprietary material.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options to support personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Volunteer opportunities to give back to your community.

Expected salary range $72,847.00 to $121,411.00

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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More about this job

Responsibilities

The Supervisor, Client Services is responsible for managing a client service department, providing leadership to staff, and ensuring efficient service delivery. They will develop strategic plans, coach team members, and implement process improvements to meet business and profitability goals.

Requirements

Candidates must have 3-5 years of active leadership experience and a post-secondary diploma. Proficiency in English is required, and experience with Guidewire, Salesforce, and Service First is expected.

Skills

Leadership
Coaching
Strategic planning
Performance management
Client service
Change management
Budget management
Workflow optimization
Critical thinking
Communication
Guidewire
Salesforce
Service First
Insurance products
Process improvement

Benefits

Training and development opportunities
Flexible work options
Physical and mental health programs
Supportive workplace culture
Volunteer opportunities
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Client Service
Leadership
Financial Services
Guidewire
Salesforce
Service First
Insurance
CIP Designation
Strategic Planning
Performance Management
Budgeting
Process Improvement
Operational Efficiency
Critical Thinking
Change Management
Coaching
Talent Development
Workflow Management
Stakeholder Management
Agile Team

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