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Added 10 mins ago
Insurance Advisor Life, Health & Wealth
RBC Insurance
Ottawa, ON
Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 10 mins ago
Insurance Advisor Life, Health & Wealth
RBC Insurance
Arnprior, ON
Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 25 mins ago
H&M Sales Advisor
H&M
Abbotsford, BC
Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 25 mins ago
Service Advisor - Crowfoot Hyundai
AutoCanada Inc.
Calgary, AB
$70,000 to $100,000 CAD / year
Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 40 mins ago
Gastroenterologist/Hepatologist
Vancouver Coastal Health
Vancouver, BC
Full-time
…Vancouver General Hospital (VGH) invites applications for a full-time academic position in Transplant…
Added 41 mins ago
Beauty Advisor - Part Time
Sephora
Fredericton, NB
$17.65 to $22.05 CAD / hour
Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 41 mins ago
Beauty Advisor - Full Time
Sephora
Edmonton, AB
$17 to $20 CAD / hour
Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 41 mins ago
Paid Services Beauty Advisor - Full Time
Sephora
Edmonton, AB
$17.5 to $20.6 CAD / hour
Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 56 mins ago
Technical Service Representative
Finning
Elkford, BC
Full-time
At Finning Canada, we are seeking two permanent, full-time Technical Service Representatives (TSRs) to support our customer in Elkford focusing on 797 F mining trucks. In this…
Added 56 mins ago
H&M Sales Advisor
H&M Group
Abbotsford, BC
Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
Director, Client Operations Management
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
Full-time
…reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with…
Added 1 hour ago
Lending Advisor
Alberta Women Entrepreneurs
Calgary, AB
Full-time
Reports to: Entrepreneurship Development Manager, Capital | Location: Alberta (Hybrid) | Classification: Full Time | Approximately 37.5 hours per week
Added 1 hour ago
Gestionnaire de projet, portefeuille de bâtiments publics / Project Manager, Public Buildings Portfolio
Tiree
Montreal, QC
Approche dynamique et axée sur le service à la clientèle, solides compétences techniques, aptitude marquée pour la résolution de problèmes et approche-conseil qui place les clients au…
Added 1 hour ago
Product Advisor - OpenRoad Richmond Honda
OpenRoad Auto Group
Richmond, BC
Full-time
Comprehensive extended health and dental plan (applicable for full-time positions only)
Added 1 hour ago
Administrative Assistant
RBC
Burnaby, BC
Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 1 hour ago
Insurance Advisor - Life, Health & Wealth
RBC
Charlottetown, PE
Full-time
…Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network…
Added 1 hour ago
Insurance Advisor - Life, Health & Wealth
RBC
NS · Halifax, NS · Truro, NS
Full-time
…Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network…
Added 1 hour ago
Financial Advisor
RBC
Mission, BC
Full-time
Canada (excluding Quebec) - Completed Designated Financial Services Advisor (DFSA) designation, offered through the Canadian Securities Institute (i.e. Personal Financial Service Advice and…
Added 1 hour ago
Relationship Manager Business Markets Intern
RBC
Stellarton, NS
Full-time
Excellent communication, time management, and organizational skills
Added 1 hour ago
Banking Advisor
RBC
Miramichi, NB
Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 1 hour ago
Insurance Advisor Home & Auto - Advice Centre
RBC
Mississauga, ON
Full-time
As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s…
Added 1 hour ago
Senior Associate
RBC
Vaughan, ON
Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 1 hour ago
Administrative Assistant
RBC
Coquitlam, BC
Full-time
…exams have been completed. You will also provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the…
Added 1 hour ago
Gestionnaire de projet, portefeuille de bâtiments publics / Project Manager, Public Buildings Portfolio
Tiree
Montreal, QC
Full-time
Approche dynamique et axée sur le service à la clientèle, solides compétences techniques, aptitude marquée pour la résolution de problèmes et approche-conseil qui place les clients au…
Added 1 hour ago
Assistant Service Manager
Pfaff Automotive Partners
Markham, ON
$110,000 to $130,000 CAD / year
Full-time
Minimum of 2 years of experience in an automotive Service Advisor, Assistant Service Manager, or similar role.

Co-operators

Supervisor, Learning

AB, Canada
NB, Canada
ON, Canada
Quebec, QC, Canada

Pay: Expected salary range $72,847 - $121,411 (min-max, full range).
Job type: Full-time
Experience: You have 5 years of experience in Learning & Development with a focus on training and delivery, or a related field.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

#IN-DNI

Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: English is required, French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Supervisor, Learning, you will provide frontline leadership and operational oversight for a team of learning professionals, ensuring employees are supported, developed, and equipped to deliver high-quality learning solutions. You will balance people leadership, service delivery, stakeholder partnership, and business expertise to drive team performance, operational excellence, and alignment with organizational priorities.

How you will create impact:

Providing day-to-day leadership, coaching, and performance management to a team of learning professionals, including goal setting, development planning, recognition, and timely resolution of performance concerns.
Fostering a highly engaged, inclusive, and psychologically safe team environment through regular coaching conversations, career development support, onboarding, and talent succession planning.
Leading workforce planning and resource allocation by prioritizing work, managing team capacity, monitoring productivity, and ensuring service continuity and operational effectiveness.
Monitoring performance metrics, learner outcomes, and operational trends to identify opportunities for continuous improvement, increased efficiency, and enhanced client experience.
Ensuring the consistent delivery of high-quality learning programs through effective governance, process adherence, budget stewardship, and implementation of new initiatives and technologies.
Building strong partnerships with business leaders, Human Resources, learning teams, Subject Matter Expert’s, and stakeholders to align learning solutions with organizational priorities and support change initiatives.
Serving as a trusted advisor by applying expertise in adult learning, performance consulting, and business strategy to identify capability gaps, recommend solutions, and drive learning outcomes that support business objectives.

To join our team:

You have 5 years of experience in Learning & Development with a focus on training and delivery, or a related field.
You have a post secondary degree in Adult Learning, Learning & Development, Business, Insurance or related field.
You have or are working towards the Fellow Chartered Insurance Professional (FCIP) or Chartered Insurance Professional (CIP).
Working practice of adult learning principles, training best practices, instructional design, insurance operations, resource planning, quality assurance, and continuous improvement practices to drive learning and operational excellence.
Knowledge of people leadership, performance management, employee engagement, employee relations, and HR policies to effectively lead and develop teams.
This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
You foster innovation and continuous improvement with a focus on client experience.
You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
You successfully convey messages and demonstrate openness to exploring alternative points of view.
You use critical thinking to guide decision making.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options and paid time off to support your personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Paid volunteer days to give back to your community.
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected salary range $72,847 - $121,411 (min-max, full range).

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Incentive/Variable pay

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The Supervisor, Learning provides frontline leadership and operational oversight to a team of learning professionals to ensure high-quality learning solutions. They are responsible for performance management, resource allocation, and building strong partnerships with business leaders to align learning initiatives with organizational goals.

Requirements

Candidates must have at least 5 years of experience in Learning & Development and a post-secondary degree in a relevant field. Professional certification such as FCIP or CIP is required or in progress, along with expertise in adult learning principles and people leadership.

Skills

Leadership
Coaching
Performance management
Workforce planning
Resource allocation
Adult learning principles
Instructional design
Insurance operations
Quality assurance
Continuous improvement
Employee engagement
Employee relations
Strategic planning
Stakeholder management
Change management
Critical thinking

Benefits

Training and development opportunities
Flexible work options
Paid time off
Physical and mental health programs
Paid volunteer days
Pension
Health and wellness benefits
Dental coverage
Disability coverage
Life insurance
Mental health support
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Learning & Development
Claims
Financial Services
Leadership
Coaching
Performance Management
Workforce Planning
Adult Learning
Instructional Design
Insurance
FCIP
CIP
Quality Assurance
Continuous Improvement
Employee Engagement
HR Policies
Stakeholder Partnership
Change Management
Strategic Planning
Budget Stewardship
Talent Succession Planning
Operational Excellence
Training Delivery
Critical Thinking
Hybrid Work

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