Find work in Canada.

499,521 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 17 days ago
Senior Manager, Strategic Portfolio Governance (English/Spanish), International Banking - Toronto
Scotiabank
Toronto, ON
Support the development, review, challenge, and governance of investment business cases, rebaselines, change requests, and post-implementation reviews.
Added 17 days ago
FT
Accounting Specialist (2 positions)
Fanshawe Toronto@ILAC
London, ON
- Full-time
Added 17 days ago
IC
Triton Compiler Engineering Manager
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
…broader goals of powering data center systems and accelerating AI development. The AI Compiler Engineering organization within DCG focuses on developing software solutions that optimize…
Added 17 days ago
K
Accounting Clerk
Kyndryl
Regina, SK
- Full-time
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired…
Added 17 days ago
Student-Factory Planning, AI & Simulation
PowerCo SE
St. Thomas, ON
The Co-op student will also support the identification, evaluation, and application of Artificial Intelligence (AI) technologies to improve factory planning, simulation development, BIM…
Added 17 days ago
NC
Junior Development Tech OR Development Technologist (PFT)(repost 1)(CUPE 43.26)
Norfolk County
Remote, Canada
- Full-time
- Remote
Reviewing each application with respect to service availability and development restrictions
Added 17 days ago
F
Funding Officer, Bilingual
Financeit
Remote, Canada
- Full-time
- Remote
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you are selected to move forward in the process.
Added 17 days ago
H
Territory Manager - Southwestern Ontario (18 Month FTC)
Hologic
Toronto, ON
- Full-time
Support the development of in-field training programs for regional centers of excellence and develop a close working relationship with the course director and facility
Added 17 days ago
Client Service Administrator - Burnaby, BC. Hastings Street
Demant Group
Burnaby, BC
Added 17 days ago
Director Strategic Initiatives & Innovation (18 month contract) | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Added 17 days ago
Executive Secretary to the DM
Government of Alberta
AB
Building Collaborative Environments – through the development of effective relationships with executives, staff, stakeholders, and partners both within and outside government.
Added 17 days ago
Policy and Issues Analyst
Government of Alberta
AB
Experience conducting policy research and analysis, including jurisdictional reviews, environmental scans, evidence synthesis and the development of options or recommendations.
Added 17 days ago
Administrative Assistant
Government of Alberta
Calgary, AB
Pre-screening questions will need to be completed as part of your application process for this competition. As part of the selection process candidates may be invited to a telephone and/or…
Added 17 days ago
Assistant Marketing Mgr - Coors Light
Molson Coors
Toronto, ON
Manage the creative development process with internal stakeholders and external agencies
Added 17 days ago
Maintenance Mechanic, Night Shift - Brampton
CONA Services
Brampton, ON
We're excited you've taken the next step in your career journey! Please ensure you answer the application questions are answered and that you’ve spoken to your manager. Don't forget that…
Added 17 days ago
Maintenance Mechanic, Night Shift - Brampton
CONA Services
Brampton, ON
We're excited you've taken the next step in your career journey! Please ensure you answer the application questions are answered and that you’ve spoken to your manager. Don't forget that…
Added 17 days ago
Production Associate - Garment/Linen/Bulk Product Folder - 2nd Shift
Cintas
Calgary, AB
Skills Development, Training and Career Advancement Opportunities
Added 17 days ago
Student Support Services Officer
International Business University
Ottawa, ON
Support the Student Council and student clubs, and assist with the development and execution of the annual Student Life calendar and student communications.
Added 17 days ago
C
System Support Representative
Co-operators
Moncton, NB · Guelph, ON · Laval, QC
- Full-time
…prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with…
Added 17 days ago
GO
IT Consultant
Government of PEI
Charlottetown, PE
- Full-time
…Investments within the department(s) and providing product/application lifecycle management (governance, development and maintenance) of the…
Added 17 days ago
GO
Early Years Autism Specialist
Government of PEI
Charlottetown, PE
- Full-time
…staff. The specialist will provide leadership to facilitate the application of evidence-based practices for children with ASD. Close collaboration with other professionals is essential to…
Added 17 days ago
PROGRAM DIRECTOR BUSINESS SERVICES & CONTRACT MANAGEMENT
City of Toronto
Toronto, ON
Lead the development and operation of governance arrangements for major parks, destinations and partner-led initiatives, clarifying roles, decision rights, escalation paths and shared…
Added 17 days ago
PI
Project Technologist
Pinchin in Canada
Kelowna, BC
- Full-time
Be part of a team that values collaboration, accountability, and hands‑on technical work that supports responsible development and healthier communities.
Added 17 days ago
M
Electronic Circuit Automation and DevOps Developer/Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
As an Electronic Circuit Design Automation and DevOps Engineer, you will provide support to electronics development teams for the design automation of various activities related to the…
Added 17 days ago
M
Electronic Circuit Automation and DevOps Developer/Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
As an Electronic Circuit Design Automation and DevOps Professional/Engineer, you will provide support to electronics development teams for the design automation of various activities…

Co-operators

System Support Representative

Moncton, NB, Canada
Guelph, ON, Canada
Laval, QC, Canada

Expected salary range $43,550.00 - $72,583.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected salary range $43,550.00 - $72,583.00.
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Company: CGIC Department: System Ops Support Desk Employment Type: Temporary Full-Time (12 months) Work Model: Hybrid (2 days in office) Language: Bilingualism in English and French is required. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The System Support Representative is responsible for providing client service support to Financial Advisors and internal staff on policy and billing applications in a contact centre environment. They are responsible to investigate, analyze, prioritize and determine the best course of action to take on workflows and processes with limited direction and escalate when necessary.

How you will create impact:

Provide National procedural/technical guidance in the completion of activities within the Auto and Habitational applications.
Provide procedural and navigational guidance to District/Agency staff for the Salesforce application.
Complete thorough investigation of problems and the resulting resolution with respect to support applications (Auto, Habitation, Salesforce).
Maintain performance and service standards as outlined in the department.
Create and document detailed information records in the Incident Management database tool.
Follow up on outstanding records and document resolutions.
Complete billing transactions generated from inbound calls.
Identify system/procedural/workflow situations and review with the Coach when necessary.

To join our team:

You have completed post secondary education.
You have two (2) years related work experience in a call centre environment.
Actively working towards Chartered Insurance Professional (CIP) designation is an asset.
Knowledge of application systems - policy centre, billing centre, genesys, salesforce is an asset.
Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options to support personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Volunteer opportunities to give back to your community.

Expected salary range $43,550.00 - $72,583.00.

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The System Support Representative provides technical and procedural support to Financial Advisors and internal staff regarding policy and billing applications. They are responsible for investigating, analyzing, and resolving system-related issues while maintaining detailed records in the incident management database.

Requirements

Candidates must have completed post-secondary education and possess at least two years of relevant call center experience. Proficiency in both English and French is essential for this role.

Skills

Client service
Technical guidance
Problem investigation
Incident management
Billing transactions
Critical thinking
Communication
Teamwork
Salesforce
Policy centre
Billing centre
Genesys
Auto insurance
Habitational insurance

Benefits

Training and development opportunities
Flexible work options
Physical and mental health programs
Supportive workplace culture
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

System Support
Contact Centre
Financial Services
Salesforce
Policy Centre
Billing Centre
Genesys
Auto Insurance
Habitational Insurance
Incident Management
Technical Support
Bilingual
Customer Service
Workflow Management
Data Documentation
Chartered Insurance Professional

Report this job