Find work in Canada.

345,042 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
V
Financial Services Representative (BCGEU) - South Burnaby
Vancity
Burnaby, BC
- Part-time
As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member…
Added 6 mins ago
CO
Maintenance Supervisor
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
…tenancy issues, contract administration and GSHO Occupational Health and Safety Program…
Added 7 mins ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Montreal, QC
- Full-time
Actively involved and connected with the store’s local community;
Added 16 mins ago
Senior Advisor, Unclaimed Decedent Services & Data Analytics
Manitoba Justice
Winnipeg, MB
…collaboratively with Medical Examiners, investigators, law enforcement, health care providers, and community partners across the province, OCME supports thorough death investigations while…
Added 37 mins ago
SH
Health Care Aide
Southern Health-Santé Sud
Franklin, MB · Emerson-Franklin, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 37 mins ago
SH
Materials Management Technician - Non-Certified
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 37 mins ago
SH
Resident Assistant
Southern Health-Santé Sud
Carman, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 37 mins ago
SH
Unit Clerk
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 37 mins ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Altona, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 37 mins ago
SH
Licensed Practical Nurse
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 hour ago
EL
Medical Science Liaison, Immunology-Gastroenterology/Rheumatology-Western Canada - Contract
Eli Lilly and Company
Calgary, AB
- Full-time
…educators and clinical investigators. The MSL will serve as a major representative of Lilly for these health care professionals, providing deep and advanced disease state and product…
Added 1 hour ago
SC
Front End - Clerk All Purpose
Safeway Canada
Vancouver, BC
- Full-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 1 hour ago
SH
Maintenance 1
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 hour ago
H
Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Department: Mental Health Community Clinics&Programs - Emergency Intake
Added 1 hour ago
H
Nurse Practitioner
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…heart therapies. In partnership with physicians, nurses, allied health professionals, and community providers, the NP advances patient outcomes through clinical care, education, quality…
Added 1 hour ago
Licensed Practical Nurse
Winnipeg Regional Health Authority
Steinbach, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 hour ago
Resident Assistant
Winnipeg Regional Health Authority
Carman, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 1 hour ago
Policy Opportunities (Future Opportunity Stream)
The Government of Nova Scotia
NS
Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Calgary, AB
- From $15 CAD / hour
- Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 1 hour ago
R
Production Planner
Raytheon
Midland, ON
- Full-time
Knowledge of and compliance with the Occupational Health & Safety Act and internal EHS policies.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Oakville, ON
- $18 CAD / hour
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
YO
Sales Representative
YMCA of Greater Toronto
Toronto, ON
- Full-time
Be the Spark! Join our passionate Sales Representative team and help us to achieve great things in our community!

Co-operators

System Support Representative

Moncton, NB, Canada
Guelph, ON, Canada
Laval, QC, Canada

Expected salary range $43,550.00 - $72,583.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected salary range $43,550.00 - $72,583.00.
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Company: CGIC Department: System Ops Support Desk Employment Type: Temporary Full-Time (12 months) Work Model: Hybrid (2 days in office) Language: Bilingualism in English and French is required. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The System Support Representative is responsible for providing client service support to Financial Advisors and internal staff on policy and billing applications in a contact centre environment. They are responsible to investigate, analyze, prioritize and determine the best course of action to take on workflows and processes with limited direction and escalate when necessary.

How you will create impact:

Provide National procedural/technical guidance in the completion of activities within the Auto and Habitational applications.
Provide procedural and navigational guidance to District/Agency staff for the Salesforce application.
Complete thorough investigation of problems and the resulting resolution with respect to support applications (Auto, Habitation, Salesforce).
Maintain performance and service standards as outlined in the department.
Create and document detailed information records in the Incident Management database tool.
Follow up on outstanding records and document resolutions.
Complete billing transactions generated from inbound calls.
Identify system/procedural/workflow situations and review with the Coach when necessary.

To join our team:

You have completed post secondary education.
You have two (2) years related work experience in a call centre environment.
Actively working towards Chartered Insurance Professional (CIP) designation is an asset.
Knowledge of application systems - policy centre, billing centre, genesys, salesforce is an asset.
Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

You influence change and are committed to continuous improvement, in order to exceed client expectations.
You leverage critical thinking skills to identify problems and proactively propose solutions.
Your strong communication skills allow you to clearly convey messages.
You’re an effective team player who shares knowledge to support our peers.

What you need to know:

You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career.
Flexible work options to support personal and family needs.
A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
Volunteer opportunities to give back to your community.

Expected salary range $43,550.00 - $72,583.00.

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

Apply About employer

More about this job

Responsibilities

The System Support Representative provides technical and procedural support to Financial Advisors and internal staff regarding policy and billing applications. They are responsible for investigating, analyzing, and resolving system-related issues while maintaining detailed records in the incident management database.

Requirements

Candidates must have completed post-secondary education and possess at least two years of relevant call center experience. Proficiency in both English and French is essential for this role.

Skills

Client service
Technical guidance
Problem investigation
Incident management
Billing transactions
Critical thinking
Communication
Teamwork
Salesforce
Policy centre
Billing centre
Genesys
Auto insurance
Habitational insurance

Benefits

Training and development opportunities
Flexible work options
Physical and mental health programs
Supportive workplace culture
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

System Support
Contact Centre
Financial Services
Salesforce
Policy Centre
Billing Centre
Genesys
Auto Insurance
Habitational Insurance
Incident Management
Technical Support
Bilingual
Customer Service
Workflow Management
Data Documentation
Chartered Insurance Professional

Report this job