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Added 6 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Grande Prairie, AB
- Full-time
…targeted results. This role has shared responsibility for the safety of people and pets, efficient execution of daily tasks and financial…
Added 7 mins ago
ML
Assistant General Manager
MAPLE LEAF LOUNGE
ON · MISSISSAUGA, ON
- Full-time
The Assistant General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of the…
Added 7 mins ago
CO
Advisor, Diagnostic Laboratory Medicine
COLLEGE OF PHYSICIANS & SURGEONS OF ALBERTA
Edmonton, AB
- Full-time
Identify and inform Program Manager and report on any safety, quality or risk issues observed during accreditation assessments.
Added 20 mins ago
SC
Human Resource Services Assistant - Health and Wellness
Simcoe County District School Board
Midhurst, ON
- Full-time
HUMAN RESOURCE SERVICES ASSISTANT – HEALTH AND WELLNESS
Added 22 mins ago
OL
Rehabilitation Aide - Temporary Full Time
Optima Living
Calgary, AB
- Full-time
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Added 50 mins ago
JH
Private Dining Sales & Operations Manager - Fine Dining
JRoss Hospitality Recruiters
Toronto, ON
- Full-time
Support the General Manager and Assistant General Manager with daily restaurant operations and front-of-house leadership.
Added 52 mins ago
BB
Assistant Retail Manager - Sales
Best Buy Canada
Thunder Bay, ON
- Full-time
You’ll love it here! We are hiring immediately for an assistant retail manager, which we call an assistant store leader. As an assistant retail manager, you will lead and coach a team of…
Added 52 mins ago
BB
Customer Service Supervisor
Best Buy Canada
Sault Ste. Marie, ON
- Full-time
Grow your career in development roles (assistant retail manager).
Added 52 mins ago
TT
Assistant Store Manager Marshalls Oshawa Centre
The TJX Companies, Inc.
Oshawa, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
BP
General Manager - Boston Pizza West Springs
Boston Pizza
Calgary, AB
- Full-time
1+ years of restaurant management experience (General Manager or Assistant GM experience in high-volume casual dining preferred)
Added 1 hour ago
ST
Program Assistant
Strides Toronto
Toronto, ON
- $46,662 to $54,339 CAD / year
- Full-time
This is an existing vacancy for one (1) full-time contract Program Assistant for the Help Ahead program. The Program Assistant provides a broad range of administration support to the Help…
Added 1 hour ago
TH
Department Supervisor Full Time - 7088 St. Albert
The Home Depot Canada
St. Albert, AB
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 1 hour ago
Rehabilitation Aide
Optima Living
Calgary, AB
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Added 1 hour ago
GT
Administrative Assistant – Bathurst
Guardian Tanks
Saint-Quentin, NB
- Full-time
Reporting to the Plant Manager, the Administrative Assistant provides versatile administrative support to the Bathurst operations. This person serves as the main on-site administrative…
Added 1 hour ago
PG
Retail Supervisor - Full Time (South Edmonton)
PUMA Group
AB · Edmonton, AB
- Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
Added 1 hour ago
TS
Assistant Manager, Housing and Support Services ARC
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
The ARC Assistant Manager of Housing and Support Services (HSS) Department provides employee supervision and oversight within the HSS Department to ensure staff and management have the…
Added 1 hour ago
TS
Recreation Assistant- Grace Village (Casual)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
Under the supervision of the Recreation Therapy Manager, the Recreation Assistant works as a member of the Interdisciplinary Care Team and provides Recreation Therapy services in accordance…
Added 1 hour ago
TS
Christmas Admin Assistant
The Salvation Army in Canada
Saskatoon, SK
- Full-time
Community Services Manager, Corps Officers, volunteers, staff
Added 1 hour ago
TS
Assistant Manager, Housing and Support Services ARC
The Salvation Army in Canada
Victoria, BC
- Full-time
The ARC Assistant Manager of Housing and Support Services (HSS) Department provides employee supervision and oversight within the HSS Department to ensure staff and management have the…
Added 1 hour ago
SM
Store Manager
Summerhill Market
Toronto, ON
- Full-time
Store Manager, Assistant Store Manager, Department Manager, or comparable leadership experience.
Added 2 hours ago
TG
Environmental Assistant (Full-time) - Delmanor West Village
Tridel Group of Companies
Toronto, ON
- Full-time
Make basic repairs and report more serious issues to the Environmental Services Manager
Added 2 hours ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
Direct Reports: Service Manager, Parts Manager, Assistant Service Manager
Added 2 hours ago
WHS - Walkhome Supervisor (w)
Alma Mater Society of Queen's University Inc.
Kingston, ON
Contribute to the planning of service-based promotional events as directed by the Head Manager and the Marketing and Outreach Assistant Manager
Added 2 hours ago
WC
General Merchandise Assistant Manager
Walmart Canada
Red Deer, AB
- Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 2 hours ago
FE
Senior Sales Associate
FHC ENTERPRISES LTD.
Smithers, BC
- Up to $18.75 CAD / hour
Communicating with the Assistant Store Manager or Store Manager about out of stock positions

Coach

Assistant Store Manager I

Mirabel, QC, Canada

$27.00-$32.00 · Full-time

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Job details

Pay: $27.00-$32.00
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards.

Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand - and your own career growth.

Key Responsibilities

Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Requirements

1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. A combination of education and experience will be considered.
Strong customer focus and ability to thrive in a fast-paced environment.
Proven ability to inspire and motivate teams to exceed performance standards.
Excellent communication, problem-solving, and conflict resolution skills.
Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$27.00-$32.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Partner with the Store Manager to drive sales, monitor performance, deliver exceptional customer service, and recruit, coach, and develop the store team. Oversee omni-channel engagement and store operations, including scheduling, compliance, loss prevention, visual merchandising, safety, and communication with district and corporate teams.

Requirements

Requires at least one year of leadership experience in retail or service, with luxury or fashion experience preferred; equivalent combinations of education and experience may be considered. Candidates should have strong customer focus, team leadership, communication and problem-solving skills, proficiency with Microsoft Office and retail systems, and flexibility to work varied schedules and perform physical store duties.

Skills

Retail Leadership
Sales Strategy
Sales Forecasting
KPI Monitoring
Customer Service
Team Development
Recruiting and Onboarding
Clienteling
Omni-Channel Retail
Digital Engagement
Visual Merchandising
Loss Prevention
Scheduling and Payroll
Conflict Resolution
Microsoft Office
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Fashion
Sales Performance
Sales Forecasting
Category Initiatives
Key Performance Indicators
Customer Experience
Coach Service Standards
Recruiting
Onboarding
Talent Development
Clienteling
Virtual Shopping
Customer Data Acquisition
Social Media
Omni-Channel Services
Retail Systems
Microsoft Office
Scheduling
Payroll
Human Resources Processes
Loss Prevention
Visual Merchandising
Store Safety
Vendor Relationships
Market Trends
Cross-Functional Collaboration

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