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Customer Success Manager
Airbus
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Full-time
Being the customer's project manager for the execution and deployment of the digital Services.
Added 16 mins ago
Sr. Customer Success Manager
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$100,000 to $130,000 CAD / year
Full-time
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Added 16 mins ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
…responsible sourcing, human rights due diligence, PFAS reporting, Digital Product Passports, and other emerging requirements. Our platform empowers manufacturers to navigate change with…
Added 30 mins ago
PHYT-Physiotherapist
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Stay current with best practices through continuous learning and professional development.
Added 30 mins ago
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Stay current with best practices through continuous learning and professional development.
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Physiotherapist
Lifemark Health Group
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Added 30 mins ago
Registered Massage Therapist
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Added 46 mins ago
Senior Manager, Video Production
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Toronto, ON
$80,000 to $90,000 CAD / year
SJC Media is looking for a Senior Manager, Video Production to lead our video team and help us build the next generation of video & audio production across Toronto Life, Maclean's,…
Added 1 hour ago
Vice-President, Advancement
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Added 1 hour ago
Gestionnaire de compte - Account Manager
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Commitment to continuing education and ongoing professional development.
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Sales - National Manager, Sales
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The National Sales Manager is responsible for driving sales growth and business development for new Everllence equipment within the Turbomachinery market across an assigned territory and/or…
Added 1 hour ago
Social Media Coordinator
Water Treatment Equipment Co
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The Marketing Administrator is responsible for supporting and executing digital marketing initiatives, social media strategy, and sales enablement efforts across the organization. The…
Added 1 hour ago
Customer Service Manager
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
Full-time
Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of…
Added 1 hour ago
Process Development Engineer
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
Full-time
Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of…
Added 1 hour ago
EPC Account Manager
Yokogawa
AB · YCA_Alberta, Canada
Full-time
The Account Manager will work closely with industry leadership, sales, solutions, product teams, and regional account teams to identify projects early in the development lifecycle and…
Added 1 hour ago
Social Media & Marketing Coordinator
Klick
Toronto, ON
Full-time
…within the walls of Klick, responsible for everything from brand development and marketing campaigns to web experience, live events, social presence and more. We're a nimble, creative team,…
Added 1 hour ago
Manager, Distribution Center - Canada
Southwire Canada
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Full-time
…jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing,…
Added 1 hour ago
Assistant Store Manager I
Coach
Mirabel, QC
Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 1 hour ago
Cost Advisory & Estimating Manager
Stantec
Markham, ON
Full-time
Stantec is seeking a Manager of Cost Advisory & Estimating to join our Program & Construction Management group in North America. The ideal candidate will bring experience across a broad…
Added 1 hour ago
PCB Layout Developer
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Ottawa, ON
Full-time
PCB Layout Development: Lead and execute PCB layout activities for high‑speed, multi‑layer digital and mixed‑signal boards.
Added 2 hours ago
Social Media & Marketing Coordinator
Klick
Toronto, ON
Full-time
…within the walls of Klick, responsible for everything from brand development and marketing campaigns to web experience, live events, social presence and more. We're a nimble, creative team,…
Added 2 hours ago
Water Specialist
GHD Group Pty Ltd
Edmonton, AB
…project outcomes. Applies GHD procedures, safety protocols, digital workflows and quality systems to maintain accurate and consistent outputs. Develops capability through broader task…
Added 2 hours ago
Academic Advisor
University of the Fraser Valley
Abbotsford, BC
Full-time
Proficiency with Microsoft Office programs and digital tools and communications is required; familiarity with Banner and Achieve Appointment Manager software is an asset.
Added 2 hours ago
Enterprise Application Administrator
DIRTT
AB · Calgary, AB
Full-time
DIRTT is a global leader in industrialized construction. Our system of physical products and digital tools empowers organizations - alongside construction and design leaders - to build…

Coach

Assistant Store Manager I

Mirabel, QC, Canada

Pay: $27.00-$32.00
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards.

Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand - and your own career growth.

Key Responsibilities

Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Requirements

1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. A combination of education and experience will be considered.
Strong customer focus and ability to thrive in a fast-paced environment.
Proven ability to inspire and motivate teams to exceed performance standards.
Excellent communication, problem-solving, and conflict resolution skills.
Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$27.00-$32.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Partner with the Store Manager to drive sales, monitor performance, deliver exceptional customer service, and recruit, coach, and develop the store team. Oversee omni-channel engagement and store operations, including scheduling, compliance, loss prevention, visual merchandising, safety, and communication with district and corporate teams.

Requirements

Requires at least one year of leadership experience in retail or service, with luxury or fashion experience preferred; equivalent combinations of education and experience may be considered. Candidates should have strong customer focus, team leadership, communication and problem-solving skills, proficiency with Microsoft Office and retail systems, and flexibility to work varied schedules and perform physical store duties.

Skills

Retail Leadership
Sales Strategy
Sales Forecasting
KPI Monitoring
Customer Service
Team Development
Recruiting and Onboarding
Clienteling
Omni-Channel Retail
Digital Engagement
Visual Merchandising
Loss Prevention
Scheduling and Payroll
Conflict Resolution
Microsoft Office
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Fashion
Sales Performance
Sales Forecasting
Category Initiatives
Key Performance Indicators
Customer Experience
Coach Service Standards
Recruiting
Onboarding
Talent Development
Clienteling
Virtual Shopping
Customer Data Acquisition
Social Media
Omni-Channel Services
Retail Systems
Microsoft Office
Scheduling
Payroll
Human Resources Processes
Loss Prevention
Visual Merchandising
Store Safety
Vendor Relationships
Market Trends
Cross-Functional Collaboration

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