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Added 11 mins ago
NM
Team Lead, Camp Services - Travel & Accommodations
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…accommodation of employees and contractors supporting site operations. Through strong leadership, planning, and vendor management, you will help deliver exceptional camp services while…
Added 11 mins ago
GD
Co-op Winter 2027 - System of Systems Engineering - 8-16 Months
General Dynamics Missions System International
Calgary, AB
- Internship
…surveillance assets, battle management systems that enable streamlined operations, and information management systems that process large amounts and types of data. The SoS SE team plays a…
Added 11 mins ago
GD
Co-op Winter 2027 - Systems Integration, Verification, and Validation - 8-12 months
General Dynamics Missions System International
Calgary, AB
- Internship
…Students gain exposure to mission-critical systems used in land operations, including platforms deployed across vehicles, headquarters, and other operational…
Added 1 hour ago
EL
MAC Fairview Assistant Store Manager
Estée Lauder Companies
Toronto, ON
- Full-time
…success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 hour ago
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DCN Electrical Engineer
SLB
Calgary, AB
- Full-time
The role of Electrical Engineer is to support the Engineering Lead. They will be accountable for the electrical scope and systems in large scale data centers across the design,…
Added 1 hour ago
S
DCN Mechanical Engineer
SLB
Calgary, AB
- Full-time
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Added 1 hour ago
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Coordonnateur / Coordonnatrice de Magasin Service à la clientèle Temps plein Winners - Promenades St-Bruno
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Saint-Bruno, QC
- Full-time
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Added 1 hour ago
EB
MAC Cross Iron Mall - Keyholder Part Time - Calgary AB
ELC Beauty LLC
AB · Alberta, AB
- Part-time
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 1 hour ago
Assistant Manager, Import
Dollarama
Mont-Royal, QC
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Added 1 hour ago
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Call It Spring Metrotown- Part Time Sales Lead
The Aldo Group Inc / Le Groupe Aldo Inc.
Burnaby, BC
- Part-time
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Added 2 hours ago
GD
Co-op Winter 2027 – System Engineering - TacNet 8-16 Months
General Dynamics Missions System International
Ottawa, ON
- Internship
…system of systems that primarily supports the Canadian Army in operations by providing commanders with the information services required to make effective and timely command and control…
Added 2 hours ago
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Principal Machine Learning Developer
Cisco
AB · Calgary, Alberta
- Full-time
Lead and mentor engineers and researchers across AI, networking, security operations, cloud platforms, and distributed systems
Added 2 hours ago
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Amazon
Vancouver, BC
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Added 2 hours ago
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RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead product discovery activities, workshops, and stakeholder consultations.
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AB · Edmonton, AB
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Added 2 hours ago
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Toronto, ON
- Full-time
An opportunity to be a lead coverage analyst at a global rating agency.
Added 2 hours ago
7
Store Crew
7-Eleven
Calgary, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 2 hours ago
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REGIONAL MANAGER - INDUSTRIAL MAINTENANCE
KPIC Maintenance Services Inc.
AB · Edmonton, AB
- Full-time
…Management/Executive team and weekly reports to the Director,…
Added 2 hours ago
RG
DIRECTOR OF SALES AND OPERATIONS
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Halifax, NS
- Full-time
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Added 2 hours ago
7
Store Crew
7-Eleven
St. Catharines, ON
- Internship
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Added 2 hours ago
S
shift supervisor - Store# 19166, PLACE SAINTE-FOY
Starbucks
Quebec, QC
- Full-time
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Added 2 hours ago
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Design Director
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Montreal, QC
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…d’interface et expérience utilisateur (UI/UX), d’audio et d’opérations en direct, afin d’assurer une compréhension commune de la vision et des intentions de conception entre les…
Added 2 hours ago
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shift supervisor - Store# 04111, PLACE VERTU
Starbucks
Montreal, QC
- Full-time
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Added 2 hours ago
LP
Airport Shuttle Driver - Edmonton, AB
LAZ Parking
AB · Edmonton, AB
- Full-time
Perform DOT daily inspections on assigned equipment, report safety issues immediately to Operations Manager or Shift Lead.
Added 2 hours ago
GE
Little Chief Restaurant Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
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Coach

Assistant Store Manager I

Vancouver, BC, Canada

$27.50-$40.00 · Full-time

Apply About employer

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Job details

Pay: $27.50-$40.00
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 10, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards.

Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand - and your own career growth.

Key Responsibilities

Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Requirements

1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. A combination of education and experience will be considered.
Strong customer focus and ability to thrive in a fast-paced environment.
Proven ability to inspire and motivate teams to exceed performance standards.
Excellent communication, problem-solving, and conflict resolution skills.
Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$27.50-$40.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Partner with the Store Manager to achieve sales goals, deliver exceptional customer experiences, and develop a high-performing team. Oversee store operations, including scheduling, payroll, compliance, loss prevention, visual merchandising, and omni-channel customer engagement.

Requirements

At least one year of leadership experience in retail or a service industry is required; luxury or fashion experience is preferred, and equivalent education and experience may be considered. Candidates should have strong customer focus, team leadership, communication, problem-solving, and conflict-resolution skills, along with Microsoft Office and retail systems proficiency and flexibility to work varied schedules.

Skills

Sales Strategy
Sales Forecasting
KPI Monitoring
Customer Service
Team Leadership
Recruiting
Employee Coaching
Clienteling
Omni-Channel Retail
Social Media Engagement
Retail Operations
Loss Prevention
Visual Merchandising
Conflict Resolution
Microsoft Office
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Luxury Fashion
Sales Performance
Sales Forecasting
Category Initiatives
Key Performance Indicators
Customer Experience
Coach Service Standards
Talent Development
Recruiting
Onboarding
Clienteling
Virtual Shopping
Customer Data Acquisition
Omni-Channel Services
Social Media
Scheduling
Payroll
Human Resources Processes
Loss Prevention
Visual Merchandising
Store Safety
Vendor Relationships
Market Trends
Microsoft Office
Retail Systems

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