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Added 3 hours ago
FH
VP of Design
Fashion Heaven Inc.
Toronto, ON
- Full-time
The ideal candidate will be a Head of Design, Design Director or VP of Design with experience leading and mentoring a team in the design and development of premium lifestyle and outdoor…
Added 3 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 5 hours ago
Chef De Cuisine
Rosewood Hotel Group
Vancouver, BC
Participates in restaurant promotions with Director of Sales & Marketing.
Added 9 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 10 hours ago
J
Commercial Insurance Director
JobsMedia.io
Toronto, ON
- Full-time
We’re recruiting a Commercial Insurance Director for a well-established and growing insurance organization in the Greater Toronto Area.
Added 10 hours ago
SS
Director of Operations, Healthcare Security - Vancouver Coastal Health
Securiguard Services Ltd.
Burnaby, BC
- Full-time
Securiguard is looking for a Director of Operations who will lead our Healthcare Security vertical in Metro Vancouver, including oversight of the Vancouver Coastal Health (VCH) portfolio,…
Added 10 hours ago
TH
Business Development Manager (Display/AV)
T&T HR Consulting
Canada
- Full-time
1. Achieve assigned sales targets, business objectives, and market expansion plans;
Added 11 hours ago
OV
Sales & Marketing Manager | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $58,000 to $65,000 CAD / year
- Full-time
The Sales & Marketing Manager is responsible for developing and implementing sales and marketing strategies that promote the facility, its events, and its services while generating revenue…
Added 13 hours ago
LC
Senior Manager, Trade relations, Generics Portfolio Strategy
Loblaw Companies Limited
Toronto, ON
- Full-time
The Senior Manager, Trade relations, Generics Portfolio Strategy reports directly to the Director, Trade relations, Generics in a role designed to help drive and execute the enterprise…
Added 13 hours ago
K
Senior Director, Solutions Engineering
Kindsight
Remote, Canada
- $240,000 to $280,000 CAD / year
- Full-time
- Remote
The Senior Director, Solutions Engineering is responsible for leading Kindsight’s high-impact, customer-facing pre-sales function across technical solution design, bespoke product…
Added 14 hours ago
C
Assistant Store Manager I
Coach
Burnaby, BC
- Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 15 hours ago
C
Temporary Sales Associate
Coach
Vancouver, BC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 15 hours ago
CS
Provincial Manager, Atlantics
Corby Spirit and Wine Limited
NS · Nova Scotia, Canada
- Full-time
As a Provincial Manager, you will take the lead in shaping our regional sales strategy while managing top key accounts across our Atlantic Provinces. New Brunswick, Nova Scotia, PEI, and…
Added 15 hours ago
C
Temporary Sales Support Associate
Coach
Vancouver, BC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 15 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 15 hours ago
KS
Assistant Store Manager I
kate spade new york
Burnaby, BC · Metropolis At Metrotown
- Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 17 hours ago
LC
Category Assistant, Prestige Beauty
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting to the Category Director, the Category Assistant, Prestige Beauty supports the product, financial, and administrative activities that drive the success of the Prestige Beauty…
Added 17 hours ago
SD
Bilingual Senior Manager, Real Estate (ENG/FR)
Shoppers Drug Mart
Montreal, QC
- Full-time
We currently seeking a Senior Real Estate Manager to work out of our Montreal office and reporting to the Senior Director of Real Estate. The Senior Manager of Real Estate is responsible…
Added 17 hours ago
LC
Merchant, Hard Discount
Loblaw Companies Limited
Brampton, ON
- Full-time
…grocery retail stores across Canada. Reporting to the Category Director, we are a diverse and dynamic team that are data-driven and customer centric with a passion for…
Added 18 hours ago
NB
Director, Commercial Banking
National Bank of Canada
Vancouver, BC
- Full-time
A career as a Director, Commercial Banking at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied duties will help…
Added 20 hours ago
KS
Temporary Sales Support Associate
kate spade new york
Vancouver, BC · Pacific Centre
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 20 hours ago
KS
Temporary Sales Associate
kate spade new york
Vancouver, BC · Pacific Centre
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 20 hours ago
PR
Provincial Manager, Atlantics
Pernod Ricard
NS
- Full-time
As a Provincial Manager, you will take the lead in shaping our regional sales strategy while managing top key accounts across our Atlantic Provinces. New Brunswick, Nova Scotia, PEI, and…
Added 20 hours ago
C
Temporary Sales Support Associate
Coach
Edmonton, AB
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 22 hours ago
SF
IT and ERP Manager
Select Food Products Limited
Toronto, ON
- Up to $100,000 CAD / year
- Full-time
Reporting to the Senior Director, Finance and IT, this role is Select Food Products’ hands-on business technology leader and owns the day-to-day performance, security, governance, and…

Coach

Assistant Store Manager I

Burnaby, BC, Canada

$27.50-$40.00 · Full-time

Apply About employer

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Job details

Pay: $27.50-$40.00
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards.

Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand - and your own career growth.

Key Responsibilities

Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Requirements

1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. A combination of education and experience will be considered.
Strong customer focus and ability to thrive in a fast-paced environment.
Proven ability to inspire and motivate teams to exceed performance standards.
Excellent communication, problem-solving, and conflict resolution skills.
Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$27.50-$40.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Partner with the Store Manager to achieve sales goals, monitor performance, deliver exceptional customer experiences, and develop a high-performing team. Oversee store operations, including omni-channel engagement, scheduling, payroll, compliance, loss prevention, visual merchandising, safety, and communication with district and corporate teams.

Requirements

Requires at least one year of leadership experience in retail or service, with luxury or fashion experience preferred; equivalent education and experience may be considered. Candidates should have strong customer focus, team leadership, communication and problem-solving skills, proficiency with Microsoft Office and retail systems, omni-channel and clienteling knowledge, schedule flexibility, English proficiency, and the ability to meet physical demands.

Skills

Retail Leadership
Sales Strategy
Sales Forecasting
KPI Monitoring
Customer Service
Team Development
Recruiting
Coaching
Omni-Channel Retail
Clienteling
Visual Merchandising
Loss Prevention
Scheduling
Payroll Administration
Conflict Resolution
Microsoft Office

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fashion
Luxury Brand
Sales Performance
Sales Forecasting
Category Initiatives
Key Performance Indicators
Customer Experience
Customer Service Standards
Recruiting
Onboarding
Talent Development
Omni-Channel Services
Virtual Shopping
Clienteling
Customer Data Acquisition
Social Media
Retail Operations
Scheduling
Payroll
Human Resources Processes
Loss Prevention
Visual Merchandising
Store Safety
Vendor Relationships
Microsoft Office
Retail Systems
Market Trends

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