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Added 1 hour ago
JC
Sales Manager
Joie Children's Products, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
This role owns key retail relationships, channel development initiatives, and commercial growth strategies that expand market share and strengthen brand presence.
Added 2 hours ago
IB
Customer Experience Manager - GTA
Indigo Books & Music
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
The Customer Experience Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 2 hours ago
Sales Associate (Go Langley Subaru)
Go Auto
Surrey, BC
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional.…
Added 2 hours ago
Internet Sales Associate (Go Dodge Surrey)
Go Auto
Surrey, BC
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional.…
Added 2 hours ago
Sales Associate (Honda Red Deer)
Go Auto
Red Deer, AB
Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional.…
Added 2 hours ago
I
Customer Experience Manager - GTA
Indigo
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
The Customer Experience Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 5 hours ago
IC
Retail Strategy Leader - Global Consumer and Gaming Marketing
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
The Global Retail Marketing Strategy Lead is responsible for planning and orchestrating retail marketing strategies that drive growth, brand relevance, and shopper engagement across Intel's…
Added 17 hours ago
C
Assistant Store Manager I
Coach
Burnaby, BC
- Full-time
…to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service…
Added 18 hours ago
KS
Assistant Store Manager I
kate spade new york
Burnaby, BC · Metropolis At Metrotown
- Full-time
…to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service…
Added 19 hours ago
L
Brand Specialist- Collaborations
lululemon
Vancouver, BC
- Full-time
…cultural relevance, and inspire new audiences. You’ll support the development and execution of collaborations and projects that sit at the intersection of brand, culture, and community,…
Added 20 hours ago
LD
Senior Manager, Fulfillment & Operations – Joe Fresh E-commerce
Loblaw Digital
Toronto, ON
- Full-time
Lead operational readiness for key business events, including online exclusives, promotions, peak periods, and new assortment or channel initiatives.
Added 1 day ago
KD
Gestionnaire, Omnimarketing - McCafé | Associate Manager, Omni Marketing - McCafé
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 1 day ago
CT
Assistant Manager, Operations, McKeown Ave
Canadian Tire Corporation
North Bay, ON
- Full-time
At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As…
Added 1 day ago
P
Technology Strategy & Transformation, Senior Associate
PwC
Toronto, ON
- Full-time
…cross-industry experience, and particular strengths in CPG/Retail, Utilities, Transportation & Logistics, or Telecom are preferred. Your role will include, but isn’t limited…
Added 1 day ago
C
Assistant Store Manager I
Coach
Vancouver, BC
- Full-time
…to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service…
Added 1 day ago
KS
Assistant Store Manager I
kate spade new york
Vancouver, BC · Pacific Centre
- Full-time
…to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service…
Added 2 days ago
ON
Assistant Manager - Westgate Centre
Old Navy
Grande Prairie, AB
- Full-time
…customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through…
Added 2 days ago
R
Branch Manager Advisor
RBC
Wawanesa, MB
- Full-time
…role. As a local market leader, you are responsible for the retail performance within a Branch focusing on business growth including new client acquisition and enhancing RBC’s ability to…
Added 2 days ago
P
Technology Strategy & Transformation, Manager
PwC
Calgary, AB
- Full-time
Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries.
Added 2 days ago
CI
Supervisor (Part Time)
Carters Inc.
Victoria, BC
- Part-time
…our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between…
Added 2 days ago
CI
Supervisor (Full Time)
Carters Inc.
Fort St. John, BC
- Full-time
…our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between…
Added 2 days ago
PF
E-Commerce Lead
Pierre Fabre Laboratories
Brossard, QC · Canada - Brossard
- Full-time
Lead the market’s e-commerce acceleration and growth across assigned eRetailers (ePharmacies, pure players, marketplaces and omnichannel retailers).
Added 2 days ago
R-
Assistant Store Manager - Promenades St-Bruno
RCL - Reitmans Canada Ltd/Ltée
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
Added 2 days ago
CI
Supervisor (Part Time)
Carters Inc.
Newmarket, ON
- Part-time
…our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between…
Added 2 days ago
S
Channel Marketing Specialist, Canada
Sandisk
Canada
- Full-time
Lead the end-to-end execution of integrated marketing initiatives across multiple channels (e.g., retail, e-commerce, digital, campaigns, events)

Coach

Assistant Store Manager I

Burnaby, BC, Canada

$27.50-$40.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $27.50-$40.00
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards.

Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand - and your own career growth.

Key Responsibilities

Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Requirements

1 + years of leadership experience in retail or service industries; luxury/fashion background preferred. A combination of education and experience will be considered.
Strong customer focus and ability to thrive in a fast-paced environment.
Proven ability to inspire and motivate teams to exceed performance standards.
Excellent communication, problem-solving, and conflict resolution skills.
Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$27.50-$40.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Partner with the Store Manager to achieve sales goals, monitor performance, deliver exceptional customer experiences, and develop a high-performing team. Oversee store operations, including omni-channel engagement, scheduling, payroll, compliance, loss prevention, visual merchandising, safety, and communication with district and corporate teams.

Requirements

Requires at least one year of leadership experience in retail or service, with luxury or fashion experience preferred; equivalent education and experience may be considered. Candidates should have strong customer focus, team leadership, communication and problem-solving skills, proficiency with Microsoft Office and retail systems, omni-channel and clienteling knowledge, schedule flexibility, English proficiency, and the ability to meet physical demands.

Skills

Retail Leadership
Sales Strategy
Sales Forecasting
KPI Monitoring
Customer Service
Team Development
Recruiting
Coaching
Omni-Channel Retail
Clienteling
Visual Merchandising
Loss Prevention
Scheduling
Payroll Administration
Conflict Resolution
Microsoft Office

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fashion
Luxury Brand
Sales Performance
Sales Forecasting
Category Initiatives
Key Performance Indicators
Customer Experience
Customer Service Standards
Recruiting
Onboarding
Talent Development
Omni-Channel Services
Virtual Shopping
Clienteling
Customer Data Acquisition
Social Media
Retail Operations
Scheduling
Payroll
Human Resources Processes
Loss Prevention
Visual Merchandising
Store Safety
Vendor Relationships
Microsoft Office
Retail Systems
Market Trends

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